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Organizing for digital servitization: A service ecosystem perspective

Citations

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Cited by:

  1. Igor Roberto Amancio & Glauco Henrique de Sousa Mendes & Herick Fernando Moralles & Bruno Brandão Fischer & Eduardo Sisti, 2022. "The interplay between KIBS and manufacturers: a scoping review of major key themes and research opportunities," European Planning Studies, Taylor & Francis Journals, vol. 30(10), pages 1919-1941, October.
  2. David Soto Setzke & Tobias Riasanow & Markus Böhm & Helmut Krcmar, 2023. "Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations," Information Systems Frontiers, Springer, vol. 25(3), pages 1017-1037, June.
  3. Shen, Lei & Sun, Wanqin & Parida, Vinit, 2023. "Consolidating digital servitization research: A systematic review, integrative framework, and future research directions," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
  4. Jovanovic, Marin & Raja, Jawwad Z. & Visnjic, Ivanka & Wiengarten, Frank, 2019. "Paths to service capability development for servitization: Examining an internal service ecosystem," Journal of Business Research, Elsevier, vol. 104(C), pages 472-485.
  5. Struwe, Sascha & Slepniov, Dmitrij, 2023. "Unlocking digital servitization: A conceptualization of value co-creation capabilities," Journal of Business Research, Elsevier, vol. 160(C).
  6. Phi-Hung Nguyen & Lin Hsu-Hao & Lan-Anh Thi Nguyen, 2025. "The Role of Technology and New Equipment in the Sales Performance of SMEs: An Empirical Research in Emerging Country," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(2), pages 10662-10684, June.
  7. Paiola, Marco & Schiavone, Francesco & Grandinetti, Roberto & Chen, Junsong, 2021. "Digital servitization and sustainability through networking: Some evidences from IoT-based business models," Journal of Business Research, Elsevier, vol. 132(C), pages 507-516.
  8. Markoff-Legrand, Anastasia & Bocquet, Rachel & Gandia, Romain, 2024. "Multi-level neo-institutional analysis of pressures and tensions for adopting a digitally driven business model innovation: Responses from a French energy incumbent," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
  9. Meng, Tao & Li, Qi & He, Chang & Dong, Zheng, 2025. "Research on the configuration path of manufacturing enterprises' digital servitization transformation," International Review of Economics & Finance, Elsevier, vol. 98(C).
  10. Yan Chen & Zijin Wang & Jaime Ortiz, 2023. "A Sustainable Digital Ecosystem: Digital Servitization Transformation and Digital Infrastructure Support," Sustainability, MDPI, vol. 15(2), pages 1-16, January.
  11. Tian, Jiamian & Coreynen, Wim & Matthyssens, Paul & Shen, Lei, 2022. "Platform-based servitization and business model adaptation by established manufacturers," Technovation, Elsevier, vol. 118(C).
  12. Serena Galvani & Elisa Carloni & Roberta Bocconcelli & Alessandro Pagano, 2022. "From After-Sales to Advanced Services: A Network Analysis on the Impacts of Digital Servitization Evolution," Sustainability, MDPI, vol. 14(14), pages 1-19, July.
  13. Kohtamäki, Marko & Parida, Vinit & Patel, Pankaj C. & Gebauer, Heiko, 2020. "The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
  14. Pengyu Chen & Yuanyuan Hao, 2022. "Digital transformation and corporate environmental performance: The moderating role of board characteristics," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1757-1767, September.
  15. Plekhanov, Dmitry & Franke, Henrik & Netland, Torbjørn H., 2023. "Digital transformation: A review and research agenda," European Management Journal, Elsevier, vol. 41(6), pages 821-844.
  16. Zhou, Tao & Li, Kai & Liu, Bohai & Xie, Fulong & Xu, Liping & Zhang, Han, 2025. "Competitive strategies in digital service capability: Self-Development vs. Cooperation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 202(C).
  17. Paiola, Marco & Khvatova, Tatiana & Schiavone, Francesco & Jabeen, Fauzia, 2022. "Paths toward advanced service-oriented business models: A configurational analysis of small- and medium-sized incumbent manufacturers11A previous version of the present article was presented at the EISIC Conference 2021, held in Salerno (Italy) on 2 ," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
  18. Slepchuk, Alec N. & Milne, George R. & Swani, Kunal, 2022. "Overcoming privacy concerns in consumers’ use of health information technologies: A justice framework," Journal of Business Research, Elsevier, vol. 141(C), pages 782-793.
  19. Lerch, Christian M. & Jäger, Angela & Bikfalvi, Andrea & Moll, Cornelius, 2026. "Unpacking digital servitization: How its facets drive platformization and Industry 4.0," Technovation, Elsevier, vol. 150(C).
  20. Raja, Jawwad Z. & Neufang, Isabelle Fabienne & Frandsen, Thomas & Gölgeci, Ismail, 2024. "Working through frame incongruences: A process perspective on (re)framing for digital servitization," Technovation, Elsevier, vol. 129(C).
  21. Yongtao Peng & Jiawei Sun & Yanchao Hou, 2025. "Investigating data value co-creation in the digital servitization ecosystem: An evolutionary game perspective," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-24, December.
  22. Lombardi, Silvia & Santini, Erica & Vecciolini, Claudia, 2022. "Drivers of territorial servitization: An empirical analysis of manufacturing productivity in local value chains," International Journal of Production Economics, Elsevier, vol. 253(C).
  23. Khanra, Sayantan & Dhir, Amandeep & Parida, Vinit & Kohtamäki, Marko, 2021. "Servitization research: A review and bibliometric analysis of past achievements and future promises," Journal of Business Research, Elsevier, vol. 131(C), pages 151-166.
  24. Juan Pablo Vargas & Angélica Patricia Muñoz Lagos & José Guillermo Feriz Torres & Ian Scott Kinney & Sebastián Pérez Cortés & Juan Pablo Hurtado, 2022. "Achieving Circularity through Novel Product-Service Systems in the Mining Industry: An Opportunity for Circularity," Sustainability, MDPI, vol. 14(6), pages 1-15, March.
  25. Sjödin, David & Liljeborg, Alexander & Mutter, Sermed, 2024. "Conceptualizing ecosystem management capabilities: Managing the ecosystem-organization interface," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
  26. Zhang, Jianhua & Wang, Xiaodi & Zhang, Weihua & Wang, Lizhi, 2025. "Can the carbon emissions trading policy promote the development of new quality productive forces in manufacturing enterprises?," Finance Research Letters, Elsevier, vol. 83(C).
  27. Kohtamäki, Marko & Rabetino, Rodrigo & Einola, Suvi & Parida, Vinit & Patel, Pankaj, 2021. "Unfolding the digital servitization path from products to product-service-software systems: Practicing change through intentional narratives," Journal of Business Research, Elsevier, vol. 137(C), pages 379-392.
  28. Pierre Quesson & Cédric Dalmasso, 2025. "Immersive virtual reality for soft-skills training of front-desk agents: Collective creation and appropriation of a virtual learning environment," Post-Print hal-05249547, HAL.
  29. Mosch, Philipp & Majocco, Philipp & Obermaier, Robert, 2023. "Contrasting value creation strategies of industrial-IoT-platforms – a multiple case study," International Journal of Production Economics, Elsevier, vol. 263(C).
  30. Jonas Wirth & Mirko Schneider & Leon Hanselmann & Kira Fink & Stephan Nebauer & Thomas Bauernhansl, 2024. "An Exploratory Analysis of the Current Status and Potential of Service-Oriented and Data-Driven Business Models within the Sheet Metal Working Sector: Insights from Interview-Based Research in Small and Medium-Sized Enterprises," Sustainability, MDPI, vol. 16(7), pages 1-19, March.
  31. Behl, Abhishek & Sampat, Brinda & Gaur, Jighyasu & Pereira, Vijay & Laker, Benjamin & Shankar, Amit & Shi, Yangyan & Roohanifar, Mohammad, 2024. "Can gamification help green supply chain management firms achieve sustainable results in servitized ecosystem? An empirical investigation," Technovation, Elsevier, vol. 129(C).
  32. Adam Jabłoński & Marek Jabłoński, 2020. "Social Perspectives in Digital Business Models of Railway Enterprises," Energies, MDPI, vol. 13(23), pages 1-20, December.
  33. Pizzichini, L. & Sabatini, A. & Gregori, G.L. & Cillo, V. & Sasso, P., 2025. "Digital servitisation for sustainable business model innovation in the automotive industry: The empirical perspective of a car dealer," Technology in Society, Elsevier, vol. 83(C).
  34. Basile, Vincenzo & Tregua, Marco & Giacalone, Massimiliano, 2024. "A three-level view of readiness models: Statistical and managerial insights on industry 4.0," Technology in Society, Elsevier, vol. 77(C).
  35. Sun, Xinbo & Zhang, Qingqiang, 2021. "Building digital incentives for digital customer orientation in platform ecosystems," Journal of Business Research, Elsevier, vol. 137(C), pages 555-566.
  36. Nguyen Thi Thanh Van & Vasiliki Vrana & Nguyen Thien Duy & Doan Xuan Huy Minh & Pham Tien Dzung & Subhra R. Mondal & Subhankar Das, 2020. "The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam," Sustainability, MDPI, vol. 12(22), pages 1-30, November.
  37. Huang, Qiongyu & Xu, Chuhong & Xue, Xiaolong & Zhu, Hui, 2023. "Can digital innovation improve firm performance: Evidence from digital patents of Chinese listed firms," International Review of Financial Analysis, Elsevier, vol. 89(C).
  38. Hongjun Cao & Yuxin Fang & Jihui Sun, 2022. "A Study on the Impact of Institutional Support on the Servitization Transformation Performance of Manufacturing Firms—Based on a Dual Mediation Model of Business Model Innovation and Technological Innovation," Sustainability, MDPI, vol. 14(21), pages 1-18, November.
  39. Bustinza, Oscar F. & Opazo-Basaez, Marco & Tarba, Shlomo, 2022. "Exploring the interplay between Smart Manufacturing and KIBS firms in configuring product-service innovation performance," Technovation, Elsevier, vol. 118(C).
  40. Lars Hornuf & Milan F. Klus & Todor S. Lohwasser & Armin Schwienbacher, 2021. "How do banks interact with fintech startups?," Small Business Economics, Springer, vol. 57(3), pages 1505-1526, October.
  41. Rakesh Suresh Kulkarni & Satish Krishnan & M. P. Sebastian, 2025. "A Dynamic Perspective to Drive Digital Servitization: A Meta-Synthesis Approach to Understand Interactions Between Key Factors," Information Systems Frontiers, Springer, vol. 27(6), pages 2337-2357, December.
  42. Hu, Bo & Zhou, P. & Zhang, L.P., 2022. "A digital business model for accelerating distributed renewable energy expansion in rural China," Applied Energy, Elsevier, vol. 316(C).
  43. Aagaard, Annabeth & Vanhaverbeke, Wim & Gassmann, Oliver, 2026. "Dancing titans: Dual orchestration and governance in industrial digital platforms for B2B value co-creation," Technovation, Elsevier, vol. 151(C).
  44. Michaela Wrede & Vivek K. Velamuri & Tobias Dauth, 2020. "Top managers in the digital age: Exploring the role and practices of top managers in firms' digital transformation," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(8), pages 1549-1567, December.
  45. Schiavone, Francesco & Leone, Daniele & Caporuscio, Andrea & Lan, Sai, 2022. "Digital servitization and new sustainable configurations of manufacturing systems," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
  46. Rantala, Tero & Ukko, Juhani & Nasiri, Mina & Saunila, Minna, 2023. "Shifting focus of value creation through industrial digital twins—From internal application to ecosystem-level utilization," Technovation, Elsevier, vol. 125(C).
  47. Lukas Rafael Schild & Jonas Jensch & Stefan Kokorski, 2025. "Understanding service complexity in manufacturing companies: Insights and implications from a mixed methods study on drivers and levers of complexity," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-23, December.
  48. Ronan de Kervenoael & Rajibul Hasan & Alexandre Schwob & Edwin Goh, 2020. "Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots," Post-Print hal-02782265, HAL.
  49. Dalenogare, Lucas Santos & Le Dain, Marie-Anne & Ayala, Néstor F. & Pezzotta, Giuditta & Frank, Alejandro G., 2023. "Building digital servitization ecosystems: An analysis of inter-firm collaboration types and social exchange mechanisms among actors," Technovation, Elsevier, vol. 124(C).
  50. Culot, Giovanna & Orzes, Guido & Sartor, Marco & Nassimbeni, Guido, 2020. "The future of manufacturing: A Delphi-based scenario analysis on Industry 4.0," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
  51. Szymanski, Mike & Smagin, Ivan & Kaganer, Evgeny, 2026. "Flubber teams: The emergence of dynamic platform-enabled teams in business organizations," Journal of Business Research, Elsevier, vol. 202(C).
  52. Liming Zhang & Yuxin Yi, 2024. "Network embeddedness and service innovation: the mediating role of knowledge co-creation and the moderating role of digital transformation," Service Business, Springer;Pan-Pacific Business Association, vol. 18(3), pages 523-553, December.
  53. Caputa, Wiesława & Krawczyk-Sokolowska, Izabela & Pierscieniak, Agata, 2021. "The potential of web awareness as a determinant of dually defined customer value," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
  54. Kapoor, Kawaljeet & Ziaee Bigdeli, Ali & Dwivedi, Yogesh K. & Schroeder, Andreas & Beltagui, Ahmad & Baines, Tim, 2021. "A socio-technical view of platform ecosystems: Systematic review and research agenda," Journal of Business Research, Elsevier, vol. 128(C), pages 94-108.
  55. Hongna Tian & Yueru Lu & Huan Liu & Jingtao Chen, 2026. "Hacking the resilience code: How digital intelligence improves manufacturing industry resilience?," Operations Management Research, Springer, vol. 19(1), pages 1-28, March.
  56. König, Tatjana Maria & Hein, Nika & Nimsgern, Vivien, 2022. "A value perspective on online review platforms: Profiling preference structures of online shops and traditional companies," Journal of Business Research, Elsevier, vol. 145(C), pages 387-401.
  57. Yuki Inoue & Takeshi Takenaka & Takami Kasasaku & Tadafumi Tamegai & Ryohei Arai, 2023. "How to design platform ecosystems by intrapreneurs: Implications from action design research on IoT-based platform," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-26, December.
  58. Kohtamäki, Marko & Parida, Vinit & Oghazi, Pejvak & Gebauer, Heiko & Baines, Tim, 2019. "Digital servitization business models in ecosystems: A theory of the firm," Journal of Business Research, Elsevier, vol. 104(C), pages 380-392.
  59. Angelo Cavallo & Antonio Ghezzi & Cristina Rossi-Lamastra, 2021. "Small-medium enterprises and innovative startups in entrepreneurial ecosystems: exploring an under-remarked relation," International Entrepreneurship and Management Journal, Springer, vol. 17(4), pages 1843-1866, December.
  60. Thomson, Linus & Sjödin, David & Parida, Vinit & Jovanovic, Marin, 2023. "Conceptualizing business model piloting: An experiential learning process for autonomous solutions," Technovation, Elsevier, vol. 126(C).
  61. Chankook Park, 2022. "Expansion of servitization in the energy sector and its implications," Wiley Interdisciplinary Reviews: Energy and Environment, Wiley Blackwell, vol. 11(4), July.
  62. Nina Lugmair & Tim Posselt & Julian Kurtz & Lena Ries & Angela Roth, 2025. "Enable and orchestrate—How keystone actors shape institutions for smart service innovation in ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-19, December.
  63. Mosch, Philipp & Schweikl, Stefan & Obermaier, Robert, 2021. "Trapped in the supply chain? Digital servitization strategies and power relations in the case of an industrial technology supplier," International Journal of Production Economics, Elsevier, vol. 236(C).
  64. Jovanovic, Marin & Sjödin, David & Parida, Vinit, 2022. "Co-evolution of platform architecture, platform services, and platform governance: Expanding the platform value of industrial digital platforms," Technovation, Elsevier, vol. 118(C).
  65. Porfírio, José António & Carrilho, Tiago & Felício, José Augusto & Jardim, Jacinto, 2021. "Leadership characteristics and digital transformation," Journal of Business Research, Elsevier, vol. 124(C), pages 610-619.
  66. Kowalski, Mauro Estefano & de Vasconcelos Gomes, Leonardo Augusto & Borini, Felipe Mendes & Bernardes, Roberto Carlos, 2026. "Business-to-business ecosystem smartification for manufacturing: A definition, an integrative framework, and future directions," Technovation, Elsevier, vol. 151(C).
  67. Sjödin, David & Parida, Vinit & Kohtamäki, Marko & Wincent, Joakim, 2020. "An agile co-creation process for digital servitization: A micro-service innovation approach," Journal of Business Research, Elsevier, vol. 112(C), pages 478-491.
  68. Carlos Galera-Zarco & José Antonio Campos, 2021. "Exploring Servitization in Industrial Construction: A Sustainable Approach," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
  69. Wei, Zelong & Huang, Wengao & Wang, Yanping & Sun, Lulu, 2022. "When does servitization promote product innovation? The moderating roles of product modularization and organization formalization," Technovation, Elsevier, vol. 117(C).
  70. Cherrier, Hélène, 2024. "Barriers to resolving institutional complexity in access-based service innovation," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  71. Jinmin Kim & AhRam Cho & Jaeyoung Kim, 2022. "Effect of the Standardization of Service Platforms for High-Involvement PropTech Services," Sustainability, MDPI, vol. 14(9), pages 1-18, April.
  72. Taylan Kilinc & David Sjödin & Vinit Parida, 2025. "Navigating Digital Servitization for the Twin Transition: How Manufacturers Can Support Customers With Digitalization and Sustainability," Business Strategy and the Environment, Wiley Blackwell, vol. 34(5), pages 5370-5385, July.
  73. Paiola, Marco & Schiavone, Francesco & Khvatova, Tatiana & Grandinetti, Roberto, 2021. "Prior knowledge, industry 4.0 and digital servitization. An inductive framework," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
  74. Sund, Kristian J. & Bogers, Marcel L.A.M. & Sahramaa, Meri, 2021. "Managing business model exploration in incumbent firms: A case study of innovation labs in European banks," Journal of Business Research, Elsevier, vol. 128(C), pages 11-19.
  75. Sjödin, David & Parida, Vinit & Palmié, Maximilian & Wincent, Joakim, 2021. "How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops," Journal of Business Research, Elsevier, vol. 134(C), pages 574-587.
  76. Alexey Borovkov & Oleg Rozhdestvenskiy & Elizaveta Pavlova & Alexey Glazunov & Konstantin Savichev, 2021. "Key Barriers of Digital Transformation of the High-Technology Manufacturing: An Evaluation Method," Sustainability, MDPI, vol. 13(20), pages 1-13, October.
  77. Polat, Ä°nci & Sesliokuyucu, Osman & Dogan, Seden & Cobanoglu, Cihan, 2026. "Investigating the impact of innovative behavior on customer experiential value and satisfaction in the airline omnichannel environment," Journal of Air Transport Management, Elsevier, vol. 131(C).
  78. Ji, Jie, 2025. "Trade liberalization and digital servitization: A study based on microdata from chinese manufacturing firms," Structural Change and Economic Dynamics, Elsevier, vol. 75(C), pages 654-675.
  79. Boeing, Philipp & Wang, Yihan, 2021. "Decoding China's Covid-19 "virus exceptionalism": Community-based digital contact tracing in Wuhan," ZEW Discussion Papers 21-028, ZEW - Leibniz Centre for European Economic Research.
  80. Benitez, Guilherme Brittes & Ayala, Néstor Fabián & Frank, Alejandro G., 2020. "Industry 4.0 innovation ecosystems: An evolutionary perspective on value cocreation," International Journal of Production Economics, Elsevier, vol. 228(C).
  81. Ng, Wilson & Arndt, Félix & Huang, Tori Y., 2020. "Do-It-yourself laboratories as integration-based ecosystems✰," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
  82. Huikkola, Tuomas & Kohtamäki, Marko & Ylimäki, Juho, 2022. "Becoming a smart solution provider: Reconfiguring a product manufacturer's strategic capabilities and processes to facilitate business model innovation," Technovation, Elsevier, vol. 118(C).
  83. Huikkola, Tuomas & Kohtamäki, Marko & Rabetino, Rodrigo & Makkonen, Hannu & Holtkamp, Philipp, 2022. "Overcoming the challenges of smart solution development: Co-alignment of processes, routines, and practices to manage product, service, and software integration," Technovation, Elsevier, vol. 118(C).
  84. Junghee Han, 2023. "Servitization Process Analysis: A Case Study of Automotive Headrest Manufacturing," Sustainability, MDPI, vol. 15(20), pages 1-17, October.
  85. Salvi, Antonio & Vitolla, Filippo & Rubino, Michele & Giakoumelou, Anastasia & Raimo, Nicola, 2021. "Online information on digitalisation processes and its impact on firm value," Journal of Business Research, Elsevier, vol. 124(C), pages 437-444.
  86. Koldewey, Christian & Hemminger, Anja & Reinhold, Jannik & Gausemeier, Jürgen & Dumitrescu, Roman & Chohan, Nadia & Frank, Maximilian, 2022. "Aligning strategic position, behavior, and structure for smart service businesses in manufacturing," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  87. Chen, Liping & Dai, Yishu & Ren, Fei & Dong, Xiaoying, 2023. "Data-driven digital capabilities enable servitization strategy——From service supporting the product to service supporting the client," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
  88. Jifei Xie & Lulu Ma & Jiamin Li, 2023. "Servitization, Digitalization or Hand in Hand: A Study on the Sustainable Development Path of Manufacturing Enterprises," Sustainability, MDPI, vol. 15(13), pages 1-17, July.
  89. Kolagar, Milad & Parida, Vinit & Sjödin, David, 2022. "Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda," Journal of Business Research, Elsevier, vol. 146(C), pages 176-200.
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  91. Rainer Alt & Jan Marco Leimeister & Thomas Priemuth & Stephan Sachse & Nils Urbach & Nico Wunderlich, 2020. "Software-Defined Business," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(6), pages 609-621, December.
  92. Thomas Brekke & Sambit Lenka & Marko Kohtamäki & Vinit Parida & Birgit Andrine Apenes Solem, 2024. "Overcoming barriers to transformation in manufacturing firms. A path-dependence perspective of digital servitization," Review of Managerial Science, Springer, vol. 18(2), pages 385-412, February.
  93. Jens Poeppelbuss & Martin Ebel & Jürgen Anke, 2022. "Iterative uncertainty reduction in multi-actor smart service innovation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 599-627, June.
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  99. Håkon Osland Sandvik & David Sjödin & Thomas Brekke & Vinit Parida, 2022. "Inherent paradoxes in the shift to autonomous solutions provision: a multilevel investigation of the shipping industry," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 227-255, June.
  100. Vu Minh Ngo & Huan Huu Nguyen & Hiep Cong Pham & Hung Manh Nguyen & Phuc Vinh Dang Truong, 2023. "Digital supply chain transformation: effect of firm’s knowledge creation capabilities under COVID-19 supply chain disruption risk," Operations Management Research, Springer, vol. 16(2), pages 1003-1018, June.
  101. Chirumalla, Koteshwar & Leoni, Luna & Oghazi, Pejvak, 2023. "Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition," Journal of Business Research, Elsevier, vol. 158(C).
  102. Zhou, Dan & Yan, Tingting & Dai, Weiqi & Feng, Junzheng, 2021. "Disentangling the interactions within and between servitization and digitalization strategies: A service-dominant logic," International Journal of Production Economics, Elsevier, vol. 238(C).
  103. Kwak, Kiho & Kim, Namil & Lee, Haneul, 2026. "Unpacking digital servitization and firm performance in B2B manufacturing: Evidence from U.S. firms," Technovation, Elsevier, vol. 150(C).
  104. Geng, Yong & Xiang, Xiaojian & Zhang, Guosheng & Li, Xue, 2024. "Digital transformation along the supply chain: Spillover effects from vertical partnerships," Journal of Business Research, Elsevier, vol. 183(C).
  105. Linus Thomson & Anmar Kamalaldin & David Sjödin & Vinit Parida, 2022. "A maturity framework for autonomous solutions in manufacturing firms: The interplay of technology, ecosystem, and business model," International Entrepreneurship and Management Journal, Springer, vol. 18(1), pages 125-152, March.
  106. Palmer, Mark & Toral, Inci & Truong, Yann & Lowe, Fiona, 2022. "Institutional pioneers and articulation work in digital platform infrastructure-building," Journal of Business Research, Elsevier, vol. 142(C), pages 930-945.
  107. Dalibor Stanimirovic & Eva Murko & Tadej Battelino & Urh Groselj & Mojca Zerjav Tansek, 2021. "Towards a Comprehensive Strategy for the Management of Rare Diseases in Slovenia: Outlining an IT-Enabled Ecosystemic Approach," IJERPH, MDPI, vol. 18(23), pages 1-17, November.
  108. Li, Huimin & Zhao, Jing & Cao, Yongchao & Su, Limin & Zhao, Zhichao & Zhang, Yafei, 2024. "Servitization and product service system: A literature review on value creation," Technological Forecasting and Social Change, Elsevier, vol. 208(C).
  109. Jürgen Anke & Jens Poeppelbuss & Rainer Alt, 2020. "It Takes More than Two to Tango: Identifying Roles and Patterns in Multi-Actor Smart Service Innovation," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(4), pages 599-634, October.
  110. Leminen, Seppo & Rajahonka, Mervi & Wendelin, Robert & Westerlund, Mika & Nyström, Anna-Greta, 2022. "Autonomous vehicle solutions and their digital servitization business models," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
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