IDEAS home Printed from https://ideas.repec.org/a/spr/opmare/v16y2023i2d10.1007_s12063-022-00326-z.html
   My bibliography  Save this article

Digital supply chain transformation: effect of firm’s knowledge creation capabilities under COVID-19 supply chain disruption risk

Author

Listed:
  • Vu Minh Ngo

    (University of Economics Ho Chi Minh City)

  • Huan Huu Nguyen

    (University of Economics Ho Chi Minh City)

  • Hiep Cong Pham

    (RMIT Unviersity Vietnam)

  • Hung Manh Nguyen

    (RMIT Unviersity Vietnam)

  • Phuc Vinh Dang Truong

    (University of Economics Ho Chi Minh City)

Abstract

Digital supply chain (SC) transformation has emerged as a way to improve information sharing, better manage demand, and reduce costs in supply chain management. However, the majority of firms are unable to transform their supply chains into digital models. Thus, this study aims to identify the key drivers of digital SC transformation and provide empirical evidence on the extent to which firms’ knowledge creation capabilities could impact firms’ level of digital supply chain transformation. Based on a knowledge-based view, this study proposes that firms’ knowledge creation capabilities – which consist of the capacity to absorb external knowledge and the intent to learn with partners within the SC – are crucial to the successful knowledge transfer required to digitially transform, particularly under the effects of COVID-19 supply chain disruption risks. Survey data collected from 923 Vietnamese firms participating in cross-border trades were analyzed using partial least squares structural equation modeling (PLS-SEM). This study finds that firms’ absorptive capacity and learning intent are critical drivers of their digital supply chain transformation. Moreover, the high uncertainties in external environments are found to substantially accelerate the digital transformation processes and influence the effectiveness of firms’ knowledge creation capabilities in digital SC transformation. Significantly, firms are more inclined toward external knowledge sources to cope with disruption risks in the supply chain. This study contributes a novel approach to better understanding the role of knowledge creation capabilities in responding to supply chain disruption risks and fills a gap in research on drivers of successful digital SC transformation.

Suggested Citation

  • Vu Minh Ngo & Huan Huu Nguyen & Hiep Cong Pham & Hung Manh Nguyen & Phuc Vinh Dang Truong, 2023. "Digital supply chain transformation: effect of firm’s knowledge creation capabilities under COVID-19 supply chain disruption risk," Operations Management Research, Springer, vol. 16(2), pages 1003-1018, June.
    • Handle: RePEc:spr:opmare:v:16:y:2023:i:2:d:10.1007_s12063-022-00326-z
    DOI: 10.1007/s12063-022-00326-z
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12063-022-00326-z
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s12063-022-00326-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cherbib, Jihene & Chebbi, Hela & Yahiaoui, Dorra & Thrassou, Alkis & Sakka, Georgia, 2021. "Digital technologies and learning within asymmetric alliances: The role of collaborative context," Journal of Business Research, Elsevier, vol. 125(C), pages 214-226.
    2. Aleda Roth & Jaya Singhal & Kalyan Singhal & Christopher S. Tang, 2016. "Knowledge Creation and Dissemination in Operations and Supply Chain Management," Production and Operations Management, Production and Operations Management Society, vol. 25(9), pages 1473-1488, September.
    3. Edwin Mansfield, 1988. "The Speed and Cost of Industrial Innovation in Japan and the United States: External vs. Internal Technology," Management Science, INFORMS, vol. 34(10), pages 1157-1168, October.
    4. Khan, Zaheer & Lew, Yong Kyu & Marinova, Svetla, 2019. "Exploitative and exploratory innovations in emerging economies: The role of realized absorptive capacity and learning intent," International Business Review, Elsevier, vol. 28(3), pages 499-512.
    5. Li, Huanli & Wu, Yun & Cao, Dongmei & Wang, Yichuan, 2021. "Organizational mindfulness towards digital transformation as a prerequisite of information processing capability to achieve market agility," Journal of Business Research, Elsevier, vol. 122(C), pages 700-712.
    6. Najafi-Tavani, Zhaleh & Mousavi, Sahar & Zaefarian, Ghasem & Naudé, Peter, 2020. "Relationship learning and international customer involvement in new product design: The moderating roles of customer dependence and cultural distance," Journal of Business Research, Elsevier, vol. 120(C), pages 42-58.
    7. Lin, Han & Zeng, Saixing & Liu, Haijian & Li, Chao, 2016. "How do intermediaries drive corporate innovation? A moderated mediating examination," Journal of Business Research, Elsevier, vol. 69(11), pages 4831-4836.
    8. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    9. Zhou, Liying & Mao, Hongyi & Zhao, Taiyang & Wang, Valerie Lynette & Wang, Xiaodong & Zuo, Peng, 2022. "How B2B platform improves Buyers’ performance: Insights into platform’s substitution effect," Journal of Business Research, Elsevier, vol. 143(C), pages 72-80.
    10. Fredrich, Viktor & Bouncken, Ricarda B. & Kraus, Sascha, 2019. "The race is on: Configurations of absorptive capacity, interdependence and slack resources for interorganizational learning in coopetition alliances," Journal of Business Research, Elsevier, vol. 101(C), pages 862-868.
    11. Sharma, Amalesh & Adhikary, Anirban & Borah, Sourav Bikash, 2020. "Covid-19′s impact on supply chain decisions: Strategic insights from NASDAQ 100 firms using Twitter data," Journal of Business Research, Elsevier, vol. 117(C), pages 443-449.
    12. Ilona Ilvonen & Stefan Thalmann & Markus Manhart & Christian Sillaber, 2018. "Reconciling digital transformation and knowledge protection: a research agenda," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 16(2), pages 235-244, April.
    13. Nguyen, Huan Huu & Ngo, Vu Minh & Tran, Anh Nguyen Tram, 2021. "Financial performances, entrepreneurial factors and coping strategy to survive in the COVID-19 pandemic: case of Vietnam," Research in International Business and Finance, Elsevier, vol. 56(C).
    14. Henk W. Volberda & Nicolai J. Foss & Marjorie A. Lyles, 2010. "PERSPECTIVE---Absorbing the Concept of Absorptive Capacity: How to Realize Its Potential in the Organization Field," Organization Science, INFORMS, vol. 21(4), pages 931-951, August.
    15. Christoph Zott, 2003. "Dynamic capabilities and the emergence of intraindustry differential firm performance: insights from a simulation study," Strategic Management Journal, Wiley Blackwell, vol. 24(2), pages 97-125, February.
    16. Carla Curado & Nick Bontis, 2006. "The knowledge-based view of the firm and its theoretical precursor," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 3(4), pages 367-381.
    17. Kumar, Anish & Mangla, Sachin Kumar & Kumar, Pradeep & Song, Malin, 2021. "Mitigate risks in perishable food supply chains: Learning from COVID-19," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    18. Sklyar, Alexey & Kowalkowski, Christian & Tronvoll, Bård & Sörhammar, David, 2019. "Organizing for digital servitization: A service ecosystem perspective," Journal of Business Research, Elsevier, vol. 104(C), pages 450-460.
    19. Wang, Jie & Ritchie, Brent W., 2012. "Understanding accommodation managers’ crisis planning intention: An application of the theory of planned behaviour," Tourism Management, Elsevier, vol. 33(5), pages 1057-1067.
    20. Eric Fang & Shaoming Zou, 2010. "The effects of absorptive and joint learning on the instability of international joint ventures in emerging economies," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 41(5), pages 906-924, June.
    21. John G. Wacker & Danny Samson, 2021. "Beyond supply chain management: jointly optimising operations/ supply and the marketing mix," Operations Management Research, Springer, vol. 14(3), pages 451-466, December.
    22. Nasiri, Mina & Ukko, Juhani & Saunila, Minna & Rantala, Tero, 2020. "Managing the digital supply chain: The role of smart technologies," Technovation, Elsevier, vol. 96.
    23. Nikolopoulos, Konstantinos & Punia, Sushil & Schäfers, Andreas & Tsinopoulos, Christos & Vasilakis, Chrysovalantis, 2021. "Forecasting and planning during a pandemic: COVID-19 growth rates, supply chain disruptions, and governmental decisions," European Journal of Operational Research, Elsevier, vol. 290(1), pages 99-115.
    24. Kostopoulos, Konstantinos & Papalexandris, Alexandros & Papachroni, Margarita & Ioannou, George, 2011. "Absorptive capacity, innovation, and financial performance," Journal of Business Research, Elsevier, vol. 64(12), pages 1335-1343.
    25. Mohammed Belal Uddin & Bilkis Akhter, 2022. "Investigating the relationship between top management commitment, supply chain collaboration, and sustainable firm performance in the agro-processing supply chain," Operations Management Research, Springer, vol. 15(3), pages 1399-1417, December.
    26. Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael, 2021. "Digital transformation: A multidisciplinary reflection and research agenda," Journal of Business Research, Elsevier, vol. 122(C), pages 889-901.
    27. Gary Hamel, 1991. "Competition for competence and interpartner learning within international strategic alliances," Strategic Management Journal, Wiley Blackwell, vol. 12(S1), pages 83-103, June.
    28. Gebauer, Heiko & Worch, Hagen & Truffer, Bernhard, 2012. "Absorptive capacity, learning processes and combinative capabilities as determinants of strategic innovation," European Management Journal, Elsevier, vol. 30(1), pages 57-73.
    29. Miroshnychenko, Ivan & Strobl, Andreas & Matzler, Kurt & De Massis, Alfredo, 2021. "Absorptive capacity, strategic flexibility, and business model innovation: Empirical evidence from Italian SMEs," Journal of Business Research, Elsevier, vol. 130(C), pages 670-682.
    30. Yunhui Zhao & Taiwen Feng & Hongbo Shi, 2018. "External involvement and green product innovation: The moderating role of environmental uncertainty," Business Strategy and the Environment, Wiley Blackwell, vol. 27(8), pages 1167-1180, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Forés, Beatriz & Camisón, César, 2016. "Does incremental and radical innovation performance depend on different types of knowledge accumulation capabilities and organizational size?," Journal of Business Research, Elsevier, vol. 69(2), pages 831-848.
    2. Bouncken, Ricarda B. & Fredrich, Viktor & Kraus, Sascha & Ritala, Paavo, 2020. "Innovation alliances: Balancing value creation dynamics, competitive intensity and market overlap," Journal of Business Research, Elsevier, vol. 112(C), pages 240-247.
    3. Ting Kong & Taiwen Feng & Yufei Huang & Junya Cai, 2020. "How to convert green supply chain integration efforts into green innovation: A perspective of knowledge‐based view," Sustainable Development, John Wiley & Sons, Ltd., vol. 28(5), pages 1106-1121, September.
    4. Pak, Yong Suhk & Ra, Wonchan & Lee, Jong Min, 2015. "An integrated multi-stage model of knowledge management in international joint ventures: Identifying a trigger for knowledge exploration and knowledge harvest," Journal of World Business, Elsevier, vol. 50(1), pages 180-191.
    5. Ana Lucia Brenner Barreto Miranda & Cristine Hermann Nodari & Eliana Andrea Severo & Raquel Engelman, 2022. "Tendencies of the Absorptive Capacity and Its Correlation with Innovation and the Incubated Companies’ Performance," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 8(1), pages 121-142, January.
    6. Nanik Kustiningsih & Bambang Tjahjadi & Noorlailie Soewarno, 2022. "Projecting Experience of Technology-Based MSMEs in Indonesia: Role of Absorptive Capacity Matter in Strategic Alliances and Organizational Performance Relationship," Sustainability, MDPI, vol. 14(19), pages 1-19, September.
    7. Liu, Chia-Ling (Eunice) & Zhang, Yingying, 2014. "Learning process and capability formation in cross-border buyer–supplier relationships: A qualitative case study of Taiwanese technological firms," International Business Review, Elsevier, vol. 23(4), pages 718-730.
    8. Hammady Ahmed DINE RABEH, 2013. "Firm Resources’ Entanglement Determines ITS Absorptive Capacity: A Review Towards A New Reconceptualization," Working Papers 270, Laboratoire de Recherche sur l'Industrie et l'Innovation. ULCO / Research Unit on Industry and Innovation.
    9. Li, Lixu & Ye, Fei & Zhan, Yuanzhu & Kumar, Ajay & Schiavone, Francesco & Li, Yina, 2022. "Unraveling the performance puzzle of digitalization: Evidence from manufacturing firms," Journal of Business Research, Elsevier, vol. 149(C), pages 54-64.
    10. AlNuaimi, Bader K. & Kumar Singh, Sanjay & Ren, Shuang & Budhwar, Pawan & Vorobyev, Dmitriy, 2022. "Mastering digital transformation: The nexus between leadership, agility, and digital strategy," Journal of Business Research, Elsevier, vol. 145(C), pages 636-648.
    11. Zihanxin Li & Guilong Zhu, 2021. "Knowledge Transfer Performance of Industry-University-Research Institute Collaboration in China: The Moderating Effect of Partner Difference," Sustainability, MDPI, vol. 13(23), pages 1-22, November.
    12. Li, Lingjia & Shan, Shuo & Dai, Jing & Che, Wen & Shou, Yongyi, 2022. "The impact of green supply chain management on green innovation: A meta-analysis from the inter-organizational learning perspective," International Journal of Production Economics, Elsevier, vol. 250(C).
    13. Bouguerra, Abderaouf & Mellahi, Kamel & Glaister, Keith & Sadeghi, Arash & Temouri, Yama & Tatoglu, Ekrem, 2022. "Absorptive capacity and organizational performance in an emerging market context: Evidence from the banking industry in Turkey," Journal of Business Research, Elsevier, vol. 139(C), pages 1575-1587.
    14. Martinkenaite, Ieva & Breunig, Karl Joachim, 2016. "The emergence of absorptive capacity through micro–macro level interactions," Journal of Business Research, Elsevier, vol. 69(2), pages 700-708.
    15. Zhou, Shuya & Zhou, Peiyan & Ji, Hannah, 2022. "Can digital transformation alleviate corporate tax stickiness: The mediation effect of tax avoidance," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    16. Amitabh Anand & Louise Brøns Kringelum & Charlotte Øland Madsen & Louisa Selivanovskikh, 2020. "Interorganizational learning: a bibliometric review and research agenda," Post-Print hal-02870017, HAL.
    17. Arif Khurshed & Abdulkadir Mohamed & Armin Schwienbacher & Fan Wang, 2020. "Do venture capital firms benefit from international syndicates?," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(6), pages 986-1007, August.
    18. Cherbib, Jihene & Chebbi, Hela & Yahiaoui, Dorra & Thrassou, Alkis & Sakka, Georgia, 2021. "Digital technologies and learning within asymmetric alliances: The role of collaborative context," Journal of Business Research, Elsevier, vol. 125(C), pages 214-226.
    19. Shufeng Simon Xiao & Yong Kyu Lew & Byung Il Park, 2020. "International Network Searching, Learning, and Explorative Capability: Small and Medium-sized Enterprises from China," Management International Review, Springer, vol. 60(4), pages 597-621, August.
    20. Jeffrey Cummings, 2003. "Knowledge Sharing : A Review of the Literature," World Bank Publications - Books, The World Bank Group, number 19060, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:opmare:v:16:y:2023:i:2:d:10.1007_s12063-022-00326-z. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.