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Believe it or not: Factors influencing credibility on the Web

Citations

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Cited by:

  1. Onofrei, George & Filieri, Raffaele & Kennedy, Lorraine, 2022. "Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors," Journal of Business Research, Elsevier, vol. 142(C), pages 100-112.
  2. Hee-Min Lee & Jee-Won Kang & Young Namkung, 2021. "Instagram Users’ Information Acceptance Process for Food-Content," Sustainability, MDPI, vol. 13(5), pages 1-15, March.
  3. Almasri Ammar, 2022. "The Users’ Behavioral Intention to use Mobile Health-Tech Application to Prevent the Spreading of Coronavirus," South East European Journal of Economics and Business, Sciendo, vol. 17(2), pages 18-33, December.
  4. Luo, Chuan & Wu, Jing & Shi, Yani & Xu, Yun, 2014. "The effects of individualism–collectivism cultural orientation on eWOM information," International Journal of Information Management, Elsevier, vol. 34(4), pages 446-456.
  5. Eun Ea Lee & Hyunjeong Kang & Hyung Jun Ahn, 2017. "Word-of-Mouth of Cultural Products through Institutional Social Networks," Sustainability, MDPI, vol. 9(6), pages 1-15, May.
  6. Hui Zhao & Xiaoyuan Wang & Debing Ni & Kevin W. Li, 2023. "The Quality-Signaling Role of Manipulated Consumer Reviews," Group Decision and Negotiation, Springer, vol. 32(3), pages 503-536, June.
  7. Carlos Lamela-Orcasitas & Jesús García-Madariaga, 2023. "How to really quantify the economic value of customer information in corporate databases," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
  8. Mariani, Marcello M. & Ek Styven, Maria & Teulon, Fréderic, 2021. "Explaining the intention to use digital personal data stores: An empirical study," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  9. Payal S. Kapoor & K.R. Jayasimha & Ashish Sadh, 2013. "Brand-related, Consumer to Consumer, Communication via Social Media," IIM Kozhikode Society & Management Review, , vol. 2(1), pages 43-59, January.
  10. Filieri, Raffaele, 2016. "What makes an online consumer review trustworthy?," Annals of Tourism Research, Elsevier, vol. 58(C), pages 46-64.
  11. Delina, Radoslav & Vajda, Viliam & Bednár, Peter, 2007. "Trusted operational scenarios - Trust building mechanisms and strategies for electronic marketplaces," MPRA Paper 20243, University Library of Munich, Germany.
  12. Zheng, Lili, 2021. "The classification of online consumer reviews: A systematic literature review and integrative framework," Journal of Business Research, Elsevier, vol. 135(C), pages 226-251.
  13. Sokolova, Karina & Kefi, Hajer, 2020. "Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
  14. Judy A. Siguaw & Enping Mai & Xiaojing Sheng, 2021. "Word-of-mouth, servicescapes and the impact on brand effects," SN Business & Economics, Springer, vol. 1(1), pages 1-26, January.
  15. Dezhi Yin & Triparna de Vreede & Logan M. Steele & Gert-Jan de Vreede, 2023. "Decide Now or Later: Making Sense of Incoherence Across Online Reviews," Information Systems Research, INFORMS, vol. 34(3), pages 1211-1227, September.
  16. Lucia Vilèeková, 2016. "Media Credibility Perception Among Millennials in Slovakia," Journal of Marketing and Consumer Behaviour in Emerging Markets, University of Warsaw, Faculty of Management, vol. 2(4), pages 75-81.
  17. Carlson, Jeffrey R. & Kukar-Kinney, Monika, 2018. "Investigating discounting of discounts in an online context: The mediating effect of discount credibility and moderating effect of online daily deal promotions," Journal of Retailing and Consumer Services, Elsevier, vol. 41(C), pages 153-160.
  18. Triki, Anis, 2019. "Examining the effect of deception detection decision aids on investors' perceptions of disclosure credibility and willingness to invest," International Journal of Accounting Information Systems, Elsevier, vol. 33(C), pages 1-15.
  19. Chou, Chien-Hsiang & Wang, Yi-Shun & Tang, Tzung-I, 2015. "Exploring the determinants of knowledge adoption in virtual communities: A social influence perspective," International Journal of Information Management, Elsevier, vol. 35(3), pages 364-376.
  20. Youtie, Jan & Bozeman, Barry & Jabbehdari, Sahra & Kao, Andrew, 2017. "Credibility and use of scientific and technical information in policy making: An analysis of the information bases of the National Research Council’s committee reports," Research Policy, Elsevier, vol. 46(1), pages 108-120.
  21. Reimer, Thomas & Benkenstein, Martin, 2016. "When good WOM hurts and bad WOM gains: The effect of untrustworthy online reviews," Journal of Business Research, Elsevier, vol. 69(12), pages 5993-6001.
  22. Hung-Pin Shih & Pei-Chen Sung, 2021. "Addressing the Review-Based Learning and Private Information Approaches to Foster Platform Continuance," Information Systems Frontiers, Springer, vol. 23(3), pages 649-661, June.
  23. Alexandra Albon & Patricia Kraft & Carsten Rennhak, 2018. "A structural model of millennial tourist behavior towards tourism in Davao Region," Journal of Advances in Humanities and Social Sciences, Dr. Yi-Hsing Hsieh, vol. 4(1), pages 37-50.
  24. Arenas-Márquez, F.J. & Martínez-Torres, M.R. & Toral, S.L., 2021. "How can trustworthy influencers be identified in electronic word-of-mouth communities?," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  25. Hedviga Tkacová & Roman Králik & Miroslav Tvrdoň & Zita Jenisová & José García Martin, 2022. "Credibility and Involvement of Social Media in Education—Recommendations for Mitigating the Negative Effects of the Pandemic among High School Students," IJERPH, MDPI, vol. 19(5), pages 1-22, February.
  26. Ruiz-Mafe, Carla & Chatzipanagiotou, Kalliopi & Curras-Perez, Rafael, 2018. "The role of emotions and conflicting online reviews on consumers' purchase intentions," Journal of Business Research, Elsevier, vol. 89(C), pages 336-344.
  27. Wang, Hui-Chih & Doong, Her-Sen, 2010. "Argument form and spokesperson type: The recommendation strategy of virtual salespersons," International Journal of Information Management, Elsevier, vol. 30(6), pages 493-501.
  28. Hye-Ryeong Shin & Jeong-Gil Choi, 2021. "The Moderating Effect of ‘Generation’ on the Relations between Source Credibility of Social Media Contents, Hotel Brand Image, and Purchase Intention," Sustainability, MDPI, vol. 13(16), pages 1-16, August.
  29. Nanae Tanemura & Tsuyoshi Chiba, 2022. "The usefulness of a checklist approach-based confirmation scheme in identifying unreliable COVID-19-related health information: a case study in Japan," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-7, December.
  30. Camilleri, Adrian R., 2017. "The Presentation Format of Review Score Information Influences Consumer Preferences Through the Attribution of Outlier Reviews," Journal of Interactive Marketing, Elsevier, vol. 39(C), pages 1-14.
  31. Christopher D. Allport & John A. Pendley, 2010. "The impact of website design on the perceived credibility of internet financial reporting," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 17(3‐4), pages 127-141, July.
  32. Choi-Meng Leong & Alexa Min-Wei Loi & Steve Woon, 2022. "The influence of social media eWOM information on purchase intention," Journal of Marketing Analytics, Palgrave Macmillan, vol. 10(2), pages 145-157, June.
  33. Kumar, Aman & Shankar, Amit & Behl, Abhishek & Arya, Varsha & Gupta, Nakul, 2023. "Should I share it? Factors influencing fake news-sharing behaviour: A behavioural reasoning theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
  34. Faiz Ahamad & Gordhan K. Saini & I. M. Jawahar, 2023. "Interactive influence of work–life balance benefits, employee recommendation, and job attributes on employer attractiveness and job pursuit intentions: two experiments," Asian Business & Management, Palgrave Macmillan, vol. 22(4), pages 1215-1242, September.
  35. Masud, Muhammad Mehedi & Kari, Fatimah Binti, 2015. "Community attitudes towards environmental conservation behaviour: An empirical investigation within MPAs, Malaysia," Marine Policy, Elsevier, vol. 52(C), pages 138-144.
  36. Bettina Lis, 2013. "In eWOM We Trust," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 5(3), pages 129-140, June.
  37. Ionica Oncioiu & Emanuela Anton & Ana Maria Ifrim & Diana Andreea Mândricel, 2022. "The Influence of Social Networks on the Digital Recruitment of Human Resources: An Empirical Study in the Tourism Sector," Sustainability, MDPI, vol. 14(6), pages 1-14, March.
  38. Lifang Peng & Qinyu Liao & Xiaorong Wang & Xuanfang He, 2016. "Factors affecting female user information adoption: an empirical investigation on fashion shopping guide websites," Electronic Commerce Research, Springer, vol. 16(2), pages 145-169, June.
  39. Chakravarty, Anindita & Liu, Yong & Mazumdar, Tridib, 2010. "The Differential Effects of Online Word-of-Mouth and Critics' Reviews on Pre-release Movie Evaluation," Journal of Interactive Marketing, Elsevier, vol. 24(3), pages 185-197.
  40. Yan Zhang & Jiaying Liu & Shijie Song, 2023. "The design and evaluation of a nudge‐based interface to facilitate consumers' evaluation of online health information credibility," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(7), pages 828-845, July.
  41. Xiao, Xinning & Shailer, Greg, 2022. "Stakeholders’ perceptions of factors affecting the credibility of sustainability reports," The British Accounting Review, Elsevier, vol. 54(1).
  42. Benedikt Berger, 2018. "Commerce-oriented revenue models for content providers: an experimental study of commerciality’s effect on credibility," Electronic Markets, Springer;IIM University of St. Gallen, vol. 28(1), pages 93-109, February.
  43. Betty Purwandari & Latifatul Khairiyah & Mardiana Purwaningsih & Achmad Nizar Hidayanto & Nur Fitriah Ayuning Budi & Kongkiti Phusavat, 2023. "Why do people donate online? A perspective from dual credibility transfer," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 20(2), pages 393-425, June.
  44. Eun Ju Seo & Jin-Woo Park & Yu Jin Choi, 2020. "The Effect of Social Media Usage Characteristics on e-WOM, Trust, and Brand Equity: Focusing on Users of Airline Social Media," Sustainability, MDPI, vol. 12(4), pages 1-18, February.
  45. Jehad Imlawi, 2017. "E-WOM Adoption and Sharing Behavior in Social Network Sites: The Impact of Engagement in SNSs," International Business Research, Canadian Center of Science and Education, vol. 10(6), pages 87-97, June.
  46. Leo-Paul Dana & Demetris Vrontis & Ranjan Chaudhuri & Sheshadri Chatterjee, 2023. "Entrepreneurship Strategy through Social Commerce Platform: An Empirical Approach Using Contagion Theory and Information Adoption Model," Sustainability, MDPI, vol. 15(16), pages 1-16, August.
  47. Sparks, Beverley A. & Perkins, Helen E. & Buckley, Ralf, 2013. "Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior," Tourism Management, Elsevier, vol. 39(C), pages 1-9.
  48. Ismagilova, Elvira & Slade, Emma & Rana, Nripendra P. & Dwivedi, Yogesh K., 2020. "The effect of characteristics of source credibility on consumer behaviour: A meta-analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
  49. Kim, Jong Min & Park, Keeyeon Ki-cheon & Mariani, Marcello M., 2023. "Do online review readers react differently when exposed to credible versus fake online reviews?," Journal of Business Research, Elsevier, vol. 154(C).
  50. Xiangyu Wang & Min Zhang & Weiguo Fan & Kang Zhao, 2022. "Understanding the spread of COVID‐19 misinformation on social media: The effects of topics and a political leader's nudge," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(5), pages 726-737, May.
  51. Wonchan Choi, 2020. "Older adultsʼ credibility assessment of online health information: An exploratory study using an extended typology of web credibility," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(11), pages 1295-1307, November.
  52. Filieri, Raffaele & Acikgoz, Fulya & Du, Hao, 2023. "Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products," Journal of Business Research, Elsevier, vol. 160(C).
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