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Linking behavioral control to frontline employee commitment and performance: a test of two alternative explanations using motivation theories

Author

Listed:
  • Dewettinck, K.
  • Buyens, D.

    (Vlerick Leuven Gent Management School)

Abstract

We propose and empirically test a model in which behavioral control is linked to frontline employee commitment and performance. We test two alternative explanations by examining the intermediate role of job autonomy and situational learning orientation. The hypotheses are tested using multiple-source survey data from a sample of 1184 frontline employees and their supervisors. Results indicate that situational learning orientation is an important construct in linking behavioral control to performance. Job autonomy shows to be important in explaining employee outcomes but is only marginally related to behavioral control. Theoretical and managerial implications are discussed.

Suggested Citation

  • Dewettinck, K. & Buyens, D., 2006. "Linking behavioral control to frontline employee commitment and performance: a test of two alternative explanations using motivation theories," Vlerick Leuven Gent Management School Working Paper Series 2006-13, Vlerick Leuven Gent Management School.
    • Handle: RePEc:vlg:vlgwps:2006-13
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    References listed on IDEAS

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    1. Judge, Timothy A. & Larsen, Randy J., 2001. "Dispositional Affect and Job Satisfaction: A Review and Theoretical Extension," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 67-98, September.
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    5. Tabernero, Carmen & Wood, Robert E., 1999. "Implicit Theories versus the Social Construal of Ability in Self-Regulation and Performance on a Complex Task," Organizational Behavior and Human Decision Processes, Elsevier, vol. 78(2), pages 104-127, May.
    6. Button, Scott B. & Mathieu, John E. & Zajac, Dennis M., 1996. "Goal Orientation in Organizational Research: A Conceptual and Empirical Foundation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 67(1), pages 26-48, July.
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    Cited by:

    1. Dharna Sharma, 2020. "Psychosocial Consequences Of Being Strangers In A Familiar Land," Working papers 2020-33-03, Voice of Research.

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