How the Future Shaped the Past: The Case of the Cashless Society
This paper invites readers to look into how beliefs about future events help to better understand organizational change. Our argument is that the adoption of information technology and the adoption of new organizational forms around it have been driven by shifts in collective ideas of legitimate organizational development. As an example we focus on the establishment during the 1960s of a vision within US retail financial services, namely of the “cashless/checkless society”. The article tells of the power of this “imaginaire” to bring consensus in driving actual technological developments.
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- Walter A. Friedman, 2009. "The Harvard Economic Service and the Problems of Forecasting," History of Political Economy, Duke University Press, vol. 41(1), pages 57-88, Spring.
- Bátiz-Lazo, Bernardo & Wardley, Peter, 2007. "Banking on change: information systems and technologies in UK high street banking, 1919–1969," Financial History Review, Cambridge University Press, vol. 14(02), pages 177-205, October.
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