Building Bankomat: The development of on-line, real-time systems in British and Swedish savings banks, c.1965-1985
The massification of retail finance in the 1980s relied on the successful deployment of automated teller machines (ATM) and on-line real-time (OLRT) computing during the 1960s and 1970s. We document how the deployment of ATM networks interweaved with the adoption of OLRT computing in Sweden and the UK (alongside a running comparison of similar developments in the USA). Low transaction volume and small retail bank networks facilitated the early adoption of OLRT by savings banks in America. Although they started their computerisation rather ‘late’, British savings banks benefited from adopting ‘tried and tested’ technology while overtaking clearing banks. Meanwhile, Swedish savings banks spearheaded technological change in Europe. In documenting cases of organizational change in Sweden and the UK, we depart from predominant view that considers the development of OLRT in a single move. We put forward the idea that there are specific conditions inside banking organisations that require considering on-line (OL) and on-line real-time (OLRT) as two distinct stage of development in adoption of computer technology. As a result, we show how in the process of diffusion of OLRT computing enabled the transformation of cash dispensers into ATM at the same time that European financial intermediaries were active in shaping technological change.
|Date of creation:||May 2009|
|Date of revision:|
|Contact details of provider:|| Postal: |
Web page: https://mpra.ub.uni-muenchen.de
More information through EDIRC
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Gardener Edward & Howcroft Barry & Williams Jonathan, 1999. "The New Retail Banking Revolution," The Service Industries Journal, Taylor & Francis Journals, vol. 19(2), pages 83-100, April.
- W. Scott Frame & Lawrence J. White, 2009.
"Technological Change, Financial Innovation, and Diffusion in Banking,"
09-03, New York University, Leonard N. Stern School of Business, Department of Economics.
- W. Scott Frame & Lawrence J. White, 2014. "Technological Change, Financial Innovation, and Diffusion in Banking," Working Papers 14-02, New York University, Leonard N. Stern School of Business, Department of Economics.
- W. Scott Frame & Lawrence J. White, 2009. "Technological change, financial innovation, and diffusion in banking," FRB Atlanta Working Paper No. 2009-10, Federal Reserve Bank of Atlanta.
- J. Carles Maixe-Altes, 2009. "Enterprise and philanthropy: the dilemma of Scottish savings banks in the late nineteenth century," Accounting History Review, Taylor & Francis Journals, vol. 19(1), pages 39-59.
When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:27084. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Ekkehart Schlicht)
If references are entirely missing, you can add them using this form.