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ICT and Lean Management: Will They Ever Get Along?

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  • Houy, Thomas
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    In companies, Information and Communication Technologies (ICTs) accelerate the speed with which information is exchanged between employees, facilitate the processing of data and improve the quality of intra-company communication. As such, ICTs are powerful management support tools and can help to boost firms' performance. However, there is no consensus as to the way in which they should be used. The aim of this article is to contribute to the discussion on the various ways that ICTs are used in companies. Its empirical analysis is based on observations of the paradoxical practices and reasoning that dominate the lean manufacturing approach. Although the lean manufacturing approach considers that ICTs are useful to a degree for carrying out certain tasks, it emphasises the inefficiencies that can result from an inappropriate use of these technologies.

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    File URL: https://mpra.ub.uni-muenchen.de/2502/1/MPRA_paper_2502.pdf
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    Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 2502.

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    Date of creation: Sep 2005
    Publication status: Published in International Journal of Digital Economics 59 (2005): pp. 53-75
    Handle: RePEc:pra:mprapa:2502
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    1. Nathalie Greenana & Jacques Mairesse, 2000. "Computers And Productivity In France: Some Evidence," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 9(3), pages 275-315.
    2. Nathalie Greenan & Dominique Guellec, 1998. "Firm Organization, Technology And Performance: An Empirical Study," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 6(4), pages 313-347.
    3. Ichniowski, Casey & Shaw, Kathryn & Prennushi, Giovanna, 1997. "The Effects of Human Resource Management Practices on Productivity: A Study of Steel Finishing Lines," American Economic Review, American Economic Association, vol. 87(3), pages 291-313, June.
    4. Philippe Askénazy & Christian Gianella, 2000. "Le paradoxe de productivité : les changements organisationnels, facteur complémentaire à l'informatisation," Économie et Statistique, Programme National Persée, vol. 339(1), pages 219-241.
    5. Nathalie Greenan & Yannick L'Horty, 2002. "Le paradoxe de la productivité," Post-Print halshs-00918037, HAL.
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