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Job Satisfaction and Public Service Motivation

Author

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  • Kaiser, Lutz C.

    () (North Rhine-Westphalia University of Applied Sciences)

Abstract

Based on a unique case study-dataset, the paper analyses job satisfaction and public service motivation in Germany. A special issue of the investigation is related to the evaluation of performance pay scales that were introduced some years ago to German public employees within the frame of fostering New Public Management. The findings display a general dominance of intrinsic motivators. Additionally, this kind of motivators plays an important role with regard to building up and keeping job satisfaction in the public sector. Further results display the transferability of competences, autonomy, regular appraisal interviews and productivity feedback as factors incorporating a positive significance in terms of job satisfaction.

Suggested Citation

  • Kaiser, Lutz C., 2014. "Job Satisfaction and Public Service Motivation," IZA Discussion Papers 7935, Institute for the Study of Labor (IZA).
  • Handle: RePEc:iza:izadps:dp7935
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    File URL: http://ftp.iza.org/dp7935.pdf
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    References listed on IDEAS

    as
    1. Yannis Georgellis & Vurain Tabvuma, 2010. "Does Public Service Motivation Adapt?," Kyklos, Wiley Blackwell, vol. 63(2), pages 176-191, May.
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    More about this item

    Keywords

    job satisfaction; public service motivation; performance pay scales; HR-management;

    JEL classification:

    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • J45 - Labor and Demographic Economics - - Particular Labor Markets - - - Public Sector Labor Markets

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