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Job Satisfaction and Public Service Motivation

Author

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  • Kaiser, Lutz C.

    (North Rhine-Westphalia University of Applied Sciences)

Abstract

Based on a unique case study-dataset, the paper analyses job satisfaction and public service motivation in Germany. A special issue of the investigation is related to the evaluation of performance pay scales that were introduced some years ago to German public employees within the frame of fostering New Public Management. The findings display a general dominance of intrinsic motivators. Additionally, this kind of motivators plays an important role with regard to building up and keeping job satisfaction in the public sector. Further results display the transferability of competences, autonomy, regular appraisal interviews and productivity feedback as factors incorporating a positive significance in terms of job satisfaction.

Suggested Citation

  • Kaiser, Lutz C., 2014. "Job Satisfaction and Public Service Motivation," IZA Discussion Papers 7935, Institute of Labor Economics (IZA).
    • Handle: RePEc:iza:izadps:dp7935
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    File URL: https://docs.iza.org/dp7935.pdf
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    References listed on IDEAS

    as
    1. Bonin, Holger & Schneider, Marc & Quinke, Hermann & Arens, Tobias, 2007. "Zukunft von Bildung und Arbeit: Perspektiven von Arbeitskräftebedarf und -angebot bis 2020," IZA Research Reports 9, Institute of Labor Economics (IZA).
    2. Jeannette Taylor & Jonathan H. Westover, 2011. "Job Satisfaction in The Public Service," Public Management Review, Taylor & Francis Journals, vol. 13(5), pages 731-751, June.
    3. Yannis Georgellis & Vurain Tabvuma, 2010. "Does Public Service Motivation Adapt?," Kyklos, Wiley Blackwell, vol. 63(2), pages 176-191, May.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Elefteria FELEKI & Kostas KARAMANIS & Nikolaos ARNIS, 2021. "Employee'S Job Satisfaction In Economic Recession: A Descriptive Empirical Analysis In The Greek Public Sector," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 13(2), pages 15-25, June.
    2. Kostas KARAMANIS & Nikolaos ARNIS & Paraskevi PAPPA, 2019. "Impact Of Working Environment On Job Satisfaction: Evidence From Greek Public Sector," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 14(3), pages 5-21, August.
    3. Soyoung Park & Yinglee Tseng & Sungchan Kim, 2016. "The Impact of Innovation on Job Satisfaction: Evidence from U.S. Federal Agencies," Asian Social Science, Canadian Center of Science and Education, vol. 12(1), pages 274-286, January.

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    More about this item

    Keywords

    job satisfaction; public service motivation; performance pay scales; HR-management;
    All these keywords.

    JEL classification:

    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • J45 - Labor and Demographic Economics - - Particular Labor Markets - - - Public Sector Labor Markets

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