IDEAS home Printed from https://ideas.repec.org/p/iza/izadps/dp7935.html
   My bibliography  Save this paper

Job Satisfaction and Public Service Motivation

Author

Listed:
  • Kaiser, Lutz C.

    (North Rhine-Westphalia University of Applied Sciences)

Abstract

Based on a unique case study-dataset, the paper analyses job satisfaction and public service motivation in Germany. A special issue of the investigation is related to the evaluation of performance pay scales that were introduced some years ago to German public employees within the frame of fostering New Public Management. The findings display a general dominance of intrinsic motivators. Additionally, this kind of motivators plays an important role with regard to building up and keeping job satisfaction in the public sector. Further results display the transferability of competences, autonomy, regular appraisal interviews and productivity feedback as factors incorporating a positive significance in terms of job satisfaction.

Suggested Citation

  • Kaiser, Lutz C., 2014. "Job Satisfaction and Public Service Motivation," IZA Discussion Papers 7935, Institute of Labor Economics (IZA).
    • Handle: RePEc:iza:izadps:dp7935
    as

    Download full text from publisher

    File URL: https://docs.iza.org/dp7935.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Bonin, Holger & Schneider, Marc & Quinke, Hermann & Arens, Tobias, 2007. "Zukunft von Bildung und Arbeit: Perspektiven von Arbeitskräftebedarf und -angebot bis 2020," IZA Research Reports 9, Institute of Labor Economics (IZA).
    2. Jeannette Taylor & Jonathan H. Westover, 2011. "Job Satisfaction in The Public Service," Public Management Review, Taylor & Francis Journals, vol. 13(5), pages 731-751, June.
    3. Yannis Georgellis & Vurain Tabvuma, 2010. "Does Public Service Motivation Adapt?," Kyklos, Wiley Blackwell, vol. 63(2), pages 176-191, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kostas KARAMANIS & Nikolaos ARNIS & Paraskevi PAPPA, 2019. "Impact Of Working Environment On Job Satisfaction: Evidence From Greek Public Sector," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 14(3), pages 5-21, August.
    2. Elefteria FELEKI & Kostas KARAMANIS & Nikolaos ARNIS, 2021. "Employee'S Job Satisfaction In Economic Recession: A Descriptive Empirical Analysis In The Greek Public Sector," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 13(2), pages 15-25, June.
    3. Soyoung Park & Yinglee Tseng & Sungchan Kim, 2016. "The Impact of Innovation on Job Satisfaction: Evidence from U.S. Federal Agencies," Asian Social Science, Canadian Center of Science and Education, vol. 12(1), pages 274-286, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Desi Tri Kurniawati & M Abdi Dzil Ikhram W & Pusvita Yuana, 2021. "The mediating role of task-technology fit (TTF) in the effect of knowledge sharing intention on job satisfaction and employee performance," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(6), pages 93-100, September.
    2. Costanza Biavaschi & Klaus Zimmermann, 2014. "Eastern partnership migrants in Germany: outcomes, potentials and challenges," IZA Journal of European Labor Studies, Springer;Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), vol. 3(1), pages 1-20, December.
    3. Adrian Chadi & Clemens Hetschko, 2021. "How Job Changes Affect People's Lives — Evidence from Subjective Well‐Being Data," British Journal of Industrial Relations, London School of Economics, vol. 59(2), pages 279-306, June.
    4. Adrian Chadi & Clemens Hetschko, 2018. "The magic of the new: How job changes affect job satisfaction," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 27(1), pages 23-39, March.
    5. Konstantinos Pouliakas, 2010. "Pay Enough, Don't Pay Too Much or Don't Pay at All? The Impact of Bonus Intensity on Job Satisfaction," Kyklos, Wiley Blackwell, vol. 63(4), pages 597-626, November.
    6. Alina Georgiana PROFIROIU, 2011. "ASPECTS REGARDING job SATISFACTION AND MOTIVATION OF CIVIL SERVANTS IN THE LOCAL PUBLIC ADMINISTRATION IN ROMANIA," Proceedings of Administration and Public Management International Conference, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 64-72, June.
    7. Joachim Ragnitz & Heinz Schmalholz & Björn Ziegenbalg & Birgit Gehrke & Ulrich Schasse, 2010. "Sächsischer Technologiebericht 2009 : Gutachten in Zs.arbeit mit dem Niedersächsischen Institut für Wirtschaftsforschung (NIW) im Auftrag des Sächsischen Staatsministeriums für Wissenschaft und Kunst," ifo Dresden Studien, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, number 50, May.
    8. Adolfo C. Fernández Puente & Nuria Sánchez-Sánchez, 2021. "Labor Market Precarity Shapes Perception of the Public Sector in the Eurozone," SAGE Open, , vol. 11(3), pages 21582440211, August.
    9. repec:rom:campco:v:7:y:2011:i:1:p:64-72 is not listed on IDEAS
    10. Carolina Prihandinisari & Azizur Rahman & John Hicks, 2020. "Developing an Explanatory Risk Management Model to Comprehend the Employees’ Intention to Leave Public Sector Organization," JRFM, MDPI, vol. 13(9), pages 1-18, September.
    11. Van Thielen, Tine & Bauwens, Robin & Audenaert, Mieke & Van Waeyenberg, Thomas & Decramer, Adelien, 2018. "How to foster the well-being of police officers: The role of the employee performance management system," Evaluation and Program Planning, Elsevier, vol. 70(C), pages 90-98.
    12. Jonathan H. Westover, 2012. "Comparative welfare state impacts on work quality and job satisfaction," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 39(7), pages 503-525, June.
    13. James L. Perry, 2014. "The motivational bases of public service: foundations for a third wave of research," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 36(1), pages 34-47, January.
    14. David Giauque & Fabien Resenterra & Michaël Siggen, 2014. "Antecedents of Job Satisfaction, Organizational Commitment and Stress in a Public Hospital: a P-E Fit Perspective," Public Organization Review, Springer, vol. 14(2), pages 201-228, June.
    15. Tobias Maier & Anke Mönnig & Gerd Zika, 2021. "Folgen der COVID-19-Krise auf die kurz-, mittel- und langfristigen Beschäftigungs- und Entlohnungschancen nach Berufen [Consequences of the COVID-19 crisis on short-, medium- and long-term employme," AStA Wirtschafts- und Sozialstatistisches Archiv, Springer;Deutsche Statistische Gesellschaft - German Statistical Society, vol. 15(2), pages 107-138, June.
    16. Gaetano Lisi, 2018. "Job satisfaction, time allocation and labour supply," Working Papers 2018-04, Universita' di Cassino, Dipartimento di Economia e Giurisprudenza.
    17. Jonathan H. Westover, 2012. "Comparative welfare state impacts on work quality and job satisfaction: A cross-national analysis," International Journal of Social Economics, Emerald Group Publishing, vol. 39(7), pages 503-525, July.
    18. Bünstorf, Guido & Krabel, Stefan, 2014. "Gender and Immigration: Double Negative Effects in the Labor Market Outcomes of University Graduates in Germany?," VfS Annual Conference 2014 (Hamburg): Evidence-based Economic Policy 100290, Verein für Socialpolitik / German Economic Association.
    19. Nuria Sánchez-Sánchez & Adolfo C. Fernández Puente, 2021. "Public Versus Private Job Satisfaction. Is there a Trade-off between Wages and Stability?," Public Organization Review, Springer, vol. 21(1), pages 47-67, March.
    20. Adolfo Cosme Fernández & Nuria Sánchez, 2020. "Once in the Public Sector, Do Differences in Job Satisfaction by Sex Disappear?," Hacienda Pública Española / Review of Public Economics, IEF, vol. 234(3), pages 75-104, September.
    21. Tobias Maier & Caroline Neuber-Pohl & Anke Mönnig & Gerd Zika & Michael Kalinowski, 2017. "Modelling reallocation processes in long-term labour market projections [Modellierung von Anpassungsprozessen in langfristigen Arbeitsmarktprojektionen]," Journal for Labour Market Research, Springer;Institute for Employment Research/ Institut für Arbeitsmarkt- und Berufsforschung (IAB), vol. 50(1), pages 67-90, August.

    More about this item

    Keywords

    job satisfaction; public service motivation; performance pay scales; HR-management;
    All these keywords.

    JEL classification:

    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • J45 - Labor and Demographic Economics - - Particular Labor Markets - - - Public Sector Labor Markets

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:iza:izadps:dp7935. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Holger Hinte (email available below). General contact details of provider: https://edirc.repec.org/data/izaaade.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.