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The Impact of E-HRM Usage on HRM Effectiveness : Highlighting the Roles of Top Management Support, HR Professionals, and Line Managers

Author

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  • Yaser M. Al-Harazneh

    (Near East University)

  • Ismail Sila

    (EM - EMLyon Business School)

Abstract

This study investigated the impact of electronic human resource management (e-HRM) implementation on the effectiveness of the HRM system. The framework of this study was guided by three theories: unified theory of acceptance and use of technology, the social exchange theory, and the leader-member exchange theory. Covariance-based structural equation modelling was used to test the proposed model and hypotheses. The sample consisted of 282 responses from the employees of two telecommunications companies in Jordan. The research findings suggest that performance expectancy had a significant positive effect on behavioural intention to use an e-HRM system, whereas effort expectancy did not. Facilitating conditions had a positive significant impact on e-HRM system usage. Top management support and the HRM role of line managers positively affected behavioural intention to use e-HRM and actual usage of e-HRM, whereas the effect of HR professionals on e-HRM usage was negative. Finally, the actual usage of e-HRM had a significant impact on HRM system effectiveness.

Suggested Citation

  • Yaser M. Al-Harazneh & Ismail Sila, 2021. "The Impact of E-HRM Usage on HRM Effectiveness : Highlighting the Roles of Top Management Support, HR Professionals, and Line Managers," Post-Print hal-03188227, HAL.
    • Handle: RePEc:hal:journl:hal-03188227
    DOI: 10.4018/JGIM.2021030107
    Note: View the original document on HAL open archive server: https://hal.science/hal-03188227
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    References listed on IDEAS

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    4. Naresh K. Malhotra & Sung S. Kim & Ashutosh Patil, 2006. "Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research," Management Science, INFORMS, vol. 52(12), pages 1865-1883, December.
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    Cited by:

    1. Ruba Kutieshat & Panteha Farmanesh, 2022. "The Impact of New Human Resource Management Practices on Innovation Performance during the COVID 19 Crisis: A New Perception on Enhancing the Educational Sector," Sustainability, MDPI, vol. 14(5), pages 1-21, March.

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