IDEAS home Printed from https://ideas.repec.org/a/rnd/arimbr/v16y2024i3p415-423.html

Unravelling Smart HRM 4.0: A Narrative Review of Progressive 4.0 Technology Integration in Human Resource Management

Author

Listed:
  • Syezreen Dalina Rusdi
  • Ida Rosnita Ismail
  • Rosmah Mat Isa

Abstract

The integration of progressive 4.0 technology into human resource management (HRM) represents a significant shift in how organizations optimize and enhance workforce capabilities. This review explores the origins, applications, benefits, challenges and future prospects surrounding smart HRM 4.0. By reviewing existing literature, this paper examines the utilization of Artificial Intelligence (AI), Big Data analytics, machine learning (ML) and the Internet of Things (IoT) in HRM, specifically in talent acquisition, training, performance management, and rewards. Additionally, it addresses the implementation challenges including data quality assurance, skill shortages, and cultural resistance. The paper also emphasizes the importance of ethical considerations. In terms of future research, it highlights the necessity for ethically deploying Industry 4.0 and establishing robust AI governance frameworks. By combining technological innovation with ethical values, organizations can navigate the complexities of this integration, leading to a future characterized by workplace efficiency, accountability, and fairness.

Suggested Citation

  • Syezreen Dalina Rusdi & Ida Rosnita Ismail & Rosmah Mat Isa, 2024. "Unravelling Smart HRM 4.0: A Narrative Review of Progressive 4.0 Technology Integration in Human Resource Management," Information Management and Business Review, AMH International, vol. 16(3), pages 415-423.
    • Handle: RePEc:rnd:arimbr:v:16:y:2024:i:3:p:415-423
    DOI: 10.22610/imbr.v16i3(I)S.4070
    as

    Download full text from publisher

    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/4070/2634
    Download Restriction: no
    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/4070
    Download Restriction: no
    File URL: https://libkey.io/10.22610/imbr.v16i3(I)S.4070?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Lobschat, Lara & Mueller, Benjamin & Eggers, Felix & Brandimarte, Laura & Diefenbach, Sarah & Kroschke, Mirja & Wirtz, Jochen, 2021. "Corporate digital responsibility," Journal of Business Research, Elsevier, vol. 122(C), pages 875-888.
    2. GuoXiang Tang & Kwangtae Park & Anurag Agarwal & Feng Liu, 2020. "Impact of Innovation Culture, Organization Size and Technological Capability on the Performance of SMEs: The Case of China," Sustainability, MDPI, vol. 12(4), pages 1-14, February.
    3. Shet, Sateesh V. & Pereira, Vijay, 2021. "Proposed managerial competencies for Industry 4.0 – Implications for social sustainability," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    4. Yaser M. Al-Harazneh & Ismail Sila, 2021. "The Impact of E-HRM Usage on HRM Effectiveness : Highlighting the Roles of Top Management Support, HR Professionals, and Line Managers," Post-Print hal-03188227, HAL.
    5. Anna Lena Hunkenschroer & Christoph Luetge, 2022. "Ethics of AI-Enabled Recruiting and Selection: A Review and Research Agenda," Journal of Business Ethics, Springer, vol. 178(4), pages 977-1007, July.
    6. Sheshadri Chatterjee & Ranjan Chaudhuri & Demetris Vrontis & Evangelia Siachou, 2021. "Examining the dark side of human resource analytics: an empirical investigation using the privacy calculus approach," International Journal of Manpower, Emerald Group Publishing Limited, vol. 43(1), pages 52-74, June.
    7. Ogbeibu, Samuel & Pereira, Vijay & Emelifeonwu, Jude & Gaskin, James, 2021. "Bolstering creativity willingness through digital task interdependence, disruptive and smart HRM technologies," Journal of Business Research, Elsevier, vol. 124(C), pages 422-436.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Antonio Farías & Christian A. Cancino, 2021. "Digital Transformation in the Chilean Lodging Sector: Opportunities for Sustainable Businesses," Sustainability, MDPI, vol. 13(14), pages 1-17, July.
    2. Siying Cai & Wenzhong Zhu & Yuting Wang, 2023. "Corpus analysis of evaluative language and framework implementation for pharmaceutical industry CSR reports," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(4), pages 2037-2052, July.
    3. Mahdiyar Mokhlespour Esfahani & Mostafa Khanzadi & Sogand Hasanzadeh & Alireza Moradi & Igor Martek & Saeed Banihashemi, 2024. "Unlocking Organizational Success: A Systematic Literature Review of Superintendent Selection Strategies, Core Competencies, and Emerging Technologies in the Construction Industry," Sustainability, MDPI, vol. 16(24), pages 1-30, December.
    4. Heirati, Nima & Pitardi, Valentina & Wirtz, Jochen & Jayawardhena, Chanaka & Kunz, Werner & Paluch, Stefanie, 2025. "Unintended consequences of service robots – Recent progress and future research directions," Journal of Business Research, Elsevier, vol. 194(C).
    5. Steiner, Alexandre Arns & Lerman, Laura Visintainer & Kai, Dalton Alexandre & Benitez, Guilherme Brittes, 2026. "Digital corporate governance at diversity, equity, and inclusion in operations and supply chain management: A mixed-method approach," International Journal of Production Economics, Elsevier, vol. 291(C).
    6. David Horneber & Sven Laumer, 2023. "Algorithmic Accountability," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(6), pages 723-730, December.
    7. Mohsen Farhadloo & Saman Asvadi & Kash Khorasani, 2025. "Potential vulnerabilities associated with emerging technologies: insights from a systematic literature review," Management Review Quarterly, Springer, vol. 75(2), pages 1717-1760, June.
    8. Manis, K.T. & Madhavaram, Sreedhar, 2023. "AI-Enabled marketing capabilities and the hierarchy of capabilities: Conceptualization, proposition development, and research avenues," Journal of Business Research, Elsevier, vol. 157(C).
    9. Thomas J. Lampoltshammer & Valerie Albrecht & Corinna Raith, 2021. "Teaching Digital Sustainability in Higher Education from a Transdisciplinary Perspective," Sustainability, MDPI, vol. 13(21), pages 1-21, October.
    10. Suen, Hung-Yue & Hung, Kuo-En, 2024. "Revealing the influence of AI and its interfaces on job candidates' honest and deceptive impression management in asynchronous video interviews," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    11. Hu, Bo & Zhou, P. & Zhang, L.P., 2022. "A digital business model for accelerating distributed renewable energy expansion in rural China," Applied Energy, Elsevier, vol. 316(C).
    12. Isabella Urban & Ralf Plattfaut, 2026. "The Interplay of Digital Responsibility and Digital Transformation: Empirical Insights from a Nationwide Digital Transformation," Information Systems Frontiers, Springer, vol. 28(1), pages 157-188, February.
    13. Wang, Xueqin & Chen, Tianyi & Yuen, Kum Fai, 2025. "A synthesised literature review of technology-based services: towards a paradoxical perspective on consumer-technology interactions," Journal of Business Research, Elsevier, vol. 200(C).
    14. Ismail J. Ismail, 2022. "Entrepreneurial Start-up Motivations and Growth of Small and Medium Enterprises in Tanzania: The Role of Entrepreneur’s Personality Traits," FIIB Business Review, , vol. 11(1), pages 79-93, March.
    15. Anna-Sophia Christ & K. Valerie Carl & Christian Kurtz & Lara Lobschat & Benjamin Mueller & Markus P. Zimmer, 2025. "Taking Digital Responsibility for Data: Toward a Governance Model for User-Generated Data," Schmalenbach Journal of Business Research, Springer, vol. 77(3), pages 527-556, September.
    16. Jochen Wirtz & Valentina Pitardi, 2023. "How intelligent automation, service robots, and AI will reshape service products and their delivery," Italian Journal of Marketing, Springer, vol. 2023(3), pages 289-300, September.
    17. Bartsch, Sebastian Clemens & Behn, Oliver & Benlian, Alexander & Brownsword, Roger & Bücker, Sebastian & Düwell, Marcus & Formanek, Nico & Jungtäubl, Marc & Leyer, Michael & Richter, Alexander & Schmi, 2025. "Governance of High-Risk AI Systems in Healthcare and Credit Scoring," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 154739, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    18. Daniel-Florin Daniloaia, 2024. "Exploring The Landscape: A Literature Review Of Ai'S Impact On Human Resource Management," European Journal of Public Administration Research, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, vol. 0, pages 15-22, June.
    19. Hülter, Svenja M. & Ertel, Christian & Heidemann, Ansgar, 2024. "Exploring the individual adoption of human resource analytics: Behavioural beliefs and the role of machine learning characteristics," Technological Forecasting and Social Change, Elsevier, vol. 208(C).
    20. Abbas, Jawad, 2026. "When and how corporate digital responsibility contributes to a firm's reputation in society: Scale development and structural analysis," Technology in Society, Elsevier, vol. 84(C).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arimbr:v:16:y:2024:i:3:p:415-423. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Muhammad Tayyab (email available below). General contact details of provider: https://ojs.amhinternational.com/index.php/imbr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.