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The scope for the strategic use of scandals

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  • Gilles Grolleau

    (CEREN - Centre de Recherche sur l'ENtreprise [Dijon] - BSB - Burgundy School of Business (BSB) - Ecole Supérieure de Commerce de Dijon Bourgogne (ESC), CEE-M - Centre d'Economie de l'Environnement - Montpellier - UM - Université de Montpellier - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement - Institut Agro - Montpellier SupAgro - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement)

  • Alain Marciano

    (MRE - Montpellier Recherche en Economie - UM - Université de Montpellier)

  • Naoufel Mzoughi

    (ECODEVELOPPEMENT - Ecodéveloppement - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement)

Abstract

Scandals are pervasive in many areas of human life. Organizational leaders are human, and sometimes they are involved in scandalous issues that affect the organization. We propose a characterization of scandals that explicitly considers the potential benefits of scandals for transgressors. Even if scandals are frequently considered as undesirable for the targets or transgressors, we develop four rationales by which scandals can be beneficial for the scandal targets. First, scandals can propel the individual and the organization or cause into the limelight and generate a low cost publicity that can serve the interest of the target, e.g., by increasing the visibility and salience of a given issue or getting the right-to-explain what happened with great mass media coverage. Second, scandal targets can decide to serve as altruistic or egoistic scapegoats. Third, scandal targets can use scandals to divert attention from more serious issues. Fourth, scandals can constitute a way to disadvantage competitors or foes who would be more harmed than the initial self-inflicted target. Moreover, for each rationale, we suggest some conditions of its success. Anecdotal evidence and real-world examples are also provided to illustrate and support these rationales.

Suggested Citation

  • Gilles Grolleau & Alain Marciano & Naoufel Mzoughi, 2020. "The scope for the strategic use of scandals," Post-Print hal-02306906, HAL.
  • Handle: RePEc:hal:journl:hal-02306906
    DOI: 10.1111/kykl.12249
    Note: View the original document on HAL open archive server: https://hal.science/hal-02306906
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    References listed on IDEAS

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    Cited by:

    1. Cynthia Assaf & Gilles Grolleau & Naoufel Mzoughi, 2023. "Transforming scandals into entrepreneurial opportunities: The case of the hospitality industry," Post-Print hal-04198173, HAL.
    2. Gilles Grolleau & Naoufel Mzoughi, 2022. "How research institutions can make the best of scandals – once they become unavoidable," Post-Print hal-03908837, HAL.

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