Adopting Technology for Customer Relationship Management in Higher Educational Institutions
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References listed on IDEAS
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- Mazen J. Al Shobaki & Samy S. Abu Naser & Mohammed Khair I. Kassab, 2017. "The Reality of the Application of Electronic Document Management System in Governmental Institutions -an Empirical Study on the Palestinian Pension Agency," Post-Print hal-01505968, HAL.
- Samy S. Abu Naser & Mazen J. Al Shobaki & Youssef M. Abu Amuna & Suliman A. El Talla, 2017. "The Reality of Electronic Human Resources Management in Palestinian Universities from the Perspective of the Staff in IT Centers," Post-Print hal-01516216, HAL.
- Youssef M. Abu Amuna & Mazen J. Al Shobaki & Samy S. Abu Naser & Suliman A. El Talla, 2017. "The Reality of Electronic Human Resources Management in Palestinian Universities-Gaza Strip," Post-Print hal-01559854, HAL.
- Al Hila, Amal A. & Al Shobaki, Mazen J. & Abu Naser, Samy S., 2017.
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- Amal A. Al Hila & Mazen J. Al Shobaki & Samy S. Abu Naser, 2017. "The Effect of Academic Freedoms in Enhancing the Social Responsibility of Palestinian University Staff in the Gaza Governorates," Post-Print hal-01571287, HAL.
- Amal Al Hila & Eitedal Alhelou & Mazen Al Shobaki & Samy S Abu Naser, 2017. "The Quality of Banking Services in Light of the Financial Transformations and Their Impact on the Marketing Performance of the Banks in Gaza Strip," Post-Print hal-01628896, HAL.
- Mazen J. Al Shobaki & Samy S. Abu Naser, 2017. "Usage Degree of the Capabilities of Decision Support System in Al-Aqsa University of Gaza," Post-Print hal-01509458, HAL.
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More about this item
KeywordsStaff retention; HEI; Electronic Customer Relationship Management;
NEP fieldsThis paper has been announced in the following NEP Reports:
- NEP-ALL-2017-09-10 (All new papers)
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