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Usage Degree of the Capabilities of Decision Support System in Al-Aqsa University of Gaza


  • Mazen J. Al Shobaki

    () (Department of Information Technology - Al-Azhar University)

  • Samy S. Abu Naser

    () (Department of Information Technology - Al-Azhar University)


This study aimed to identify the degree of use of the capabilities of decision-support systems in Palestinian institutions higher education, Aqsa University in Gaza-a case study. The study used a analytical descriptive approach, and the researchers used the of questionnaire tool to collect the data, the researchers using stratified random sample distributed (150) questioners to the study population and (126) was obtained back with rate of 84%. The study showed that the most important results are: that senior management supports the existence of decision support systems and that there is approval by the respondents on the paragraphs of the use of the capabilities of decision support systems in general. And that there are no significant differences between the averages of the answers of respondents differences about the degree of use of decision support systems capabilities attributed to personal data. The study also concluded a series of recommendations including: increasing the adoption of the senior management decision support in their decision-making systems. And increased regulatory attention to the potential available to decision support systems directly to the senior management in the Palestinian universities in the Gaza Strip. There is an increased interest in the physical and technical possibilities available for the use of decision support systems. There is an increased interest in human potential available for the use of decision support systems. Investment of information available to universities in building the capacities of integration techniques and other information technology capabilities. The empowerment of human resources in universities and participating in making decisions concerning the construction of the capabilities of information technology.

Suggested Citation

  • Mazen J. Al Shobaki & Samy S. Abu Naser, 2017. "Usage Degree of the Capabilities of Decision Support System in Al-Aqsa University of Gaza," Post-Print hal-01509458, HAL.
  • Handle: RePEc:hal:journl:hal-01509458
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    References listed on IDEAS

    1. Mazen J. Al Shobaki & Samy S. Abu Naser & Mohammed Khair I. Kassab, 2017. "The Reality of the Application of Electronic Document Management System in Governmental Institutions -an Empirical Study on the Palestinian Pension Agency," Post-Print hal-01505968, HAL.
    2. Youssef M. Abu Amuna & Mazen J. Al Shobaki & Samy S. Abu Naser, 2017. "Strategic Environmental Scanning: an Approach for Crises Management," Post-Print hal-01567731, HAL.
    3. Mazen J Al Shobaki & Samy S Abu Naser & Youssef M Abu Amuna & Suliman A El Talla, 2017. "Impact of Electronic Human Resources Management on the Development of Electronic Educational Services in the Universities," Post-Print hal-01500357, HAL.
    4. Jehad J Badwan & Mazen J Al Shobaki & Samy S Abu Naser & Youssef M Abu Amuna, 2017. "Adopting Technology for Customer Relationship Management in Higher Educational Institutions," Post-Print hal-01500365, HAL.
    5. Mazen J. Al Shobaki & Samy S. Abu Naser & Tarek M. Ammar, 2017. "The Degree of Administrative Transparency in the Palestinian Higher Educational Institutions," Post-Print hal-01509031, HAL.
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    Cited by:

    1. Al Hila, Amal A. & Al Shobaki, Mazen J. & Abu Naser, Samy S., 2017. "The Effect of Academic Freedoms in Enhancing the Social Responsibility of Palestinian University Staff in the Gaza Governorates," EconStor Open Access Articles, ZBW - Leibniz Information Centre for Economics, pages 22-35.
    2. Mazen J. Al Shobaki & Samy S, Abu Naser, 2017. "The Reality of Computerized MIS in the Palestinian Ministry of Education and Higher Education in Gaza Strip," Post-Print hal-01580868, HAL.
    3. repec:zbw:espost:168412 is not listed on IDEAS
    4. Husam R. & Samy S. Abu Naser & Suliman A El Talla & Mazen J Al Shobaki, 2018. "Information Technology Role in Determining Communication Style Prevalent Among Al-Azhar University Administrative Staff," Post-Print hal-02111495, HAL.
    5. Naser Elshobaki, 2017. "Organizational Excellence in Palestinian Universities of Gaza Strip," Working Papers hal-01533173, HAL.
    6. Naser Elshobaki, 2017. "Requirements for Applying DSS in Palestinian HEI -Applied Study on Al - Aqsa University in Gaza," Working Papers hal-01533172, HAL.
    7. Naser Al Shobaki, 2017. "CMIS Reality in the Palestinian Ministry of E&HE in Gaza Strip," Post-Print hal-01575232, HAL.
    8. Abunasser Elshobaki,, 2017. "Impact of Senior Management Support in the Success of electronic Document Management Systems," Post-Print hal-01552188, HAL.
    9. repec:zbw:espost:168411 is not listed on IDEAS

    More about this item


    Decision-support systems; Universities; Al-Aqsa University; Gaza;

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