Observing workplace incivility
Abstract Interpersonal mistreatment at work often occurs in the presence of others; however, these “others” are rarely examined in empirical research despite their importance to the context of the negative interaction. We conducted 2 experiments to examine how witnessing incivility affects observer reactions toward instigators and targets. In Study 1, participants (N = 60) worked virtually with an ostensible instigator and target. In Study 2, participants (N = 48) worked in vivo with confederates (hired actors) on a job task. Across these 2 studies, we found that observers of incivility tend to punish instigators while their reactions to targets were generally unaffected. Further, the effect of witnessing incivility was mediated by observers’ negative emotional reaction toward the instigator.
|Date of creation:||2015|
|Publication status:||Published in Journal of Applied Psychology, 2015, 100(1), pp. 203-215. ISSN: 0021-9010|
|Contact details of provider:|| Postal: LSE Library Portugal Street London, WC2A 2HD, U.K.|
Phone: +44 (020) 7405 7686
Web page: http://www.lse.ac.uk/
More information through EDIRC
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Rupp, Deborah E. & Bell, Chris M., 2010. "Extending the Deontic Model of Justice: Moral Self-Regulation in Third-Party Responses to Injustice," Business Ethics Quarterly, Cambridge University Press, vol. 20(01), pages 89-106, January.
When requesting a correction, please mention this item's handle: RePEc:ehl:lserod:57943. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (LSERO Manager)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.