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Diseño De Un Sistema De Gestión De La Calidad Modelo Para Los Programas Académicos De Educación Superior

  • Tomás Fontalvo Herrera

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    En este trabajo se presentan los resultados asociados con el componente metodológico y conceptual referentes al proyecto de investigación titulado DISEÑO DE UN SISTEMA DE GESTIÓN DE LA CALIDAD MODELO PARA LOS PROGRAMAS ACADÉMICOS, considerando los requerimientos de la norma ISO 9001 y los lineamientos del Consejo Nacional de Acreditación (CNA). Teniendo en cuenta lo anterior, se desarrolla la conceptualización y construcción del modelo de un Sistema de Gestión de la Calidad general con lo que se facilite el análisis y diseño; aportando, criterios que se constituyen en pautas, herramientas y estructuras con las cuales se puede diseñar e implementar dicho Sistema de Gestión de la Calidad para los programas académicos, y de esta manera determinar las estructuras necesarias para el establecimiento de unos procesos organizacionales que faciliten el estudio, análisis, diseño y rediseño de los procesos, logrando contribuir con el mejoramiento de estos, estableciendo las bases para alcanzar la acreditación en las instituciones.

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    Paper provided by UNIVERSIDAD DE CARTAGENA in its series REVISTA PANORAMA ECONÓMICO with number 007089.

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    Date of creation: 10 Jun 2010
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    Handle: RePEc:col:000407:007089
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    1. Rómulo A.Chumacero & J.Rodrigo Fuentes, 2006. "Economic growth in Latin America: structural breaks or fundamentals," Estudios de Economia, University of Chile, Department of Economics, vol. 33(2 Year 20), pages 141-154, December.
    2. Juan Carlos Echeverry & Mauricio Santamaria, 2004. "The Political Economy Of Labor Reform In Colombia," DOCUMENTOS CEDE 003618, UNIVERSIDAD DE LOS ANDES-CEDE.
    3. Marcela Meléndez & Katja Seim & Pablo Medina, 2003. "Productivity Dynamics Of The Colombian Manufacturing Sector," DOCUMENTOS CEDE 003390, UNIVERSIDAD DE LOS ANDES-CEDE.
    4. Maurizio Bussolo & Jann Lay, 2003. "Globalisation and Poverty Changes in Colombia," OECD Development Centre Working Papers 226, OECD Publishing.
    5. Mauricio Cardenas & Raquel Bernal, 2003. "Determinants of Labor Demand in Colombia: 1976-1996," NBER Working Papers 10077, National Bureau of Economic Research, Inc.
    6. Luis Eduardo Fajardo & Juan Carlos Guataquí, 2000. "La corte constitucional y la flexibilidad del mercado laboral," Revista de Economía Institucional, Universidad Externado de Colombia - Facultad de Economía, vol. 2(3), pages 80-103, July-dece.
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