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When Employers Betray: A Study of Psychological Contract Breach Among Croatian Employees

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  • Zvonimir Galiæ Maša Tonkoviæ Irena Gotvald Željko Jerneiæ

    (University of Zagreb, Faculty of humanities and social sciences, Zagreb, Croatia)

Abstract

In this paper we report the results of a study exploring psychological contract breach (PCB) in a heterogeneous sample of Croatian employees (N=363). In addition to reporting PCB, the participants informed us about their basic demographic characteristics, job attitudes (job satisfaction and organizational commitment) and reported three aspects of their job performance (in-role performance, organizational citizenship behavior, counterproductive work behavior). Our analyses showed that PCB experience depended on participants’ characteristics, and, more importantly, was negatively related to job attitudes and job performance. Thus, the detrimental effect of PCB reported in the organizational behavior literature was replicated among Croatian employees. JEL Classification: M12, D23

Suggested Citation

  • Zvonimir Galiæ Maša Tonkoviæ Irena Gotvald Željko Jerneiæ, 2016. "When Employers Betray: A Study of Psychological Contract Breach Among Croatian Employees," Zagreb International Review of Economics and Business, Faculty of Economics and Business, University of Zagreb, vol. 19(SCI), pages 59-69, December.
    • Handle: RePEc:zag:zirebs:v:19:y:2016:i:sci:p:59-69
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    References listed on IDEAS

    as
    1. Jackie Coyle‐Shapiro & Ian Kessler, 2000. "Consequences Of The Psychological Contract For The Employment Relationship: A Large Scale Survey," Journal of Management Studies, Wiley Blackwell, vol. 37(7), pages 903-930, November.
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    More about this item

    Keywords

    organizational behavior; psychological contract; psychological contract breach; job attitudes; job performance;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights

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