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Analysis of the Factors influencing Sustainable Development in the Insurance Industry

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  • Chao‐Chung Ho
  • Chih Huang
  • Chung‐Ya Ou

Abstract

This study aims to explore and establish the dimensions of corporate social responsibility (CSR) and guidelines for the sustainable development of business in the insurance industry in Taiwan. An, investigation and analysis is conducted using the fuzzy Delphi method (FDM) and Analytic Hierarchy Process (AHP) to obtain the dimensions of CSR and the importance ranking of sustainable development of business in the insurance industry in Taiwan. The results of this study show that the dimension of ‘managerial practices’ is the most significant, followed by ‘social practices’ and ‘environmental practices’. In terms of the importance of criteria for sustainable development, the top five are ‘information disclosure’, ‘corporate strategies and commitments’, ‘climate change‘, ‘legal compliance’, and ‘environment management’. This study expects to offer reference indicators to the insurance industry in Taiwan to promote sustainable development, and facilitate insurance companies to achieve the goal of sustainable development by promoting their CSR. Copyright © 2018 John Wiley & Sons, Ltd and ERP Environment

Suggested Citation

  • Chao‐Chung Ho & Chih Huang & Chung‐Ya Ou, 2018. "Analysis of the Factors influencing Sustainable Development in the Insurance Industry," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(4), pages 391-410, July.
    • Handle: RePEc:wly:corsem:v:25:y:2018:i:4:p:391-410
    DOI: 10.1002/csr.1467
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    References listed on IDEAS

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    1. Belen Lopez & Alfonso Torres & Alberto Ruozzi & Jose Antonio Vicente, 2020. "Main Factors for Understanding High Impacts on CSR Dimensions in the Finance Industry," Sustainability, MDPI, vol. 12(6), pages 1-17, March.
    2. Maurizio Massaro & Francesca Dal Mas & Charbel Jose Chiappetta Jabbour & Carlo Bagnoli, 2020. "Crypto‐economy and new sustainable business models: Reflections and projections using a case study analysis," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2150-2160, September.
    3. Muhamad Azrin Nazri & Nor Asiah Omar & Aini Aman & Abu Hanifah Ayob & Nur Ainna Ramli, 2020. "Corporate Social Responsibility and Business Performance in Takaful Agencies: The Moderating Role of Objective Environment," Sustainability, MDPI, vol. 12(20), pages 1-18, October.
    4. Marina Brogi & Antonella Cappiello & Valentina Lagasio & Fabrizio Santoboni, 2022. "Determinants of insurance companies' environmental, social, and governance awareness," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1357-1369, September.
    5. Patrizia Gazzola & Elena‐Mădălina Vătămănescu & Andreia Gabriela Andrei & Chiara Marrapodi, 2019. "Users' motivations to participate in the sharing economy: Moving from profits toward sustainable development," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(4), pages 741-751, July.

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