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Impact of psychological capital on organizational citizenship behavior: Moderating role of emotional intelligence

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  • Rabindra Kumar Pradhan
  • Lalatendu Kesari Jena
  • Pratishtha Bhattacharya

Abstract

The role of emotional intelligence (EI) towards nurturing citizenship behavior is still imperfectly certified and is awaited for investigation. At the same time, the growing interest in recent years on psychological capital (self-efficacy, hope, resilience, and optimism) within the managerial literature is sparsely researched in Indian context. Therefore, the purpose of the study is set to investigate (a) the relationship of psychological capital (Psycap) on organizational citizenship behavior (OCB) and (b) whether the construct of EI plays a role in moderating the relationships between Psycap and OCB. The study examined employed professionals identified through convenience sampling (N = 212) in Indian manufacturing and service industries. After establishing the psychometric properties of the scales hypotheses were tested through structural equation modeling. The results show that Psycap is positively related to OCB. The study’s major hypothesis that EI moderates the relationship between Psycap and OCB was also supported. Implications of the findings as well as recommendations for future studies are discussed.

Suggested Citation

  • Rabindra Kumar Pradhan & Lalatendu Kesari Jena & Pratishtha Bhattacharya, 2016. "Impact of psychological capital on organizational citizenship behavior: Moderating role of emotional intelligence," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1194174-119, December.
    • Handle: RePEc:taf:oabmxx:v:3:y:2016:i:1:p:1194174
    DOI: 10.1080/23311975.2016.1194174
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    1. Rabindra Kumar Pradhan & Lalatendu Kesari Jena, 2016. "Workplace spirituality and organisational commitment: Role of emotional intelligence among Indian banking professionals," Journal of Human Resource Management, Comenius University in Bratislava, Faculty of Management, vol. 19(1), pages 13-23.
    2. Phalgu Niranjana & Biswajeet Pattanayak, 2005. "Influence of learned optimism and organisational ethos on organisational citizenship behaviour: a study on Indian corporations," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 5(1), pages 85-98.
    3. Luthans, Fred & Luthans, Kyle W. & Luthans, Brett C., 2004. "Positive psychological capital: beyond human and social capital," Business Horizons, Elsevier, vol. 47(1), pages 45-50.
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    5. Aderibigbe John K. & Mjoli Themba Q., 2018. "Occupational Stress as a Correlate of Organisational Citizenship Behaviour and Psychological Capital Among Graduate Employees in Nigeria," European Review of Applied Sociology, Sciendo, vol. 11(16), pages 51-62, June.
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    7. Mukti Clarence & Viju P. D. & Lalatendu Kesari Jena & Tony Sam George, 2021. "Predictors of Positive Psychological Capital: An Attempt Among the Teacher Communities in Rural Jharkhand, India," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 46(2), pages 139-160, May.
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    9. John K Aderibigbe & Themba Q Mjoli, 2019. "Emotional Intelligence as a Moderator in the Relationship between Occupational Stress and Organizational Citizenship Behavior among Nigerian Graduate Employees," Journal of Economics and Behavioral Studies, AMH International, vol. 10(6), pages 152-163.
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