What do we really know about services?
The inherent characteristics of services are well-known but do we really understand what services are, how services form an essential part of most products produced and delivered today, how services can enhance differentiation, competitiveness and help drive innovation and regional economic development? Sadly despite some 30 years of endeavour the answer is no, and so we need to consider how this problem can realistically be addressed by identifying the key services themes which need intensive long-term research. Copyright Springer-Verlag 2008
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Volume (Year): 2 (2008)
Issue (Month): 1 (March)
|Contact details of provider:|| Web page: http://www.springer.com|
Web page: http://www.panpacificbusiness.org/
|Order Information:||Web: http://www.springer.com/business/journal/11628|
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Carlos Iglesias Fernández & Raquel Llorente Heras, 2005.
"Sectorial Structure, qualification characteristics and patterns of labour mobility,"
02/05, Instituto Universitario de Análisis Económico y Social.
- Carlos Iglesias-Fernández & Raquel Llorente-Heras, 2007. "Sectoral Structure, Qualification Characteristics and Patterns of Labour Mobility," The Service Industries Journal, Taylor & Francis Journals, vol. 27(4), pages 411-434, June.
When requesting a correction, please mention this item's handle: RePEc:spr:svcbiz:v:2:y:2008:i:1:p:1-15. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Sonal Shukla)or (Rebekah McClure)
If references are entirely missing, you can add them using this form.