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Intercultural Experience as an Impediment of Trust: Examining the Impact of Intercultural Experience and Social Trust Culture on Institutional Trust in Government

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  • Dejun Kong

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Abstract

Government is an important institution in every society, but public trust in government has been declining worldwide. Like social trust, institutional trust in government manifests in two forms—goodwill-based (based on intentions and purposes) and competence-based (based on competence and performance). Using archival data of the AsiaBarometer (2004), I found a cross-level interaction effect of intercultural experience and social trust culture on goodwill-based, but not competence-based, institutional trust in government. Intercultural experience was negatively related to goodwill-based institutional trust in government within regions of low social trust but not within regions of high social trust. Both types of institutional trust in government within regions of high social trust were lower than those within regions of low social trust. Furthermore, both types of institutional trust in government were positively related to socioeconomic, public, and personal life satisfaction. These findings shed light on the tension between institutional trust in government and social trust as well as a government’s dilemma posed by intercultural experience. Copyright Springer Science+Business Media B.V. 2013

Suggested Citation

  • Dejun Kong, 2013. "Intercultural Experience as an Impediment of Trust: Examining the Impact of Intercultural Experience and Social Trust Culture on Institutional Trust in Government," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(3), pages 847-858, September.
  • Handle: RePEc:spr:soinre:v:113:y:2013:i:3:p:847-858
    DOI: 10.1007/s11205-012-0117-6
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    References listed on IDEAS

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    1. Malhotra, Deepak & Lumineau, Fabrice, 2011. "Trust and collaboration in the aftermath of conflict: the effects of contract structure," MPRA Paper 38358, University Library of Munich, Germany.
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    6. Soo Tan & Siok Tambyah, 2011. "Generalized Trust and Trust in Institutions in Confucian Asia," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 103(3), pages 357-377, September.
    7. repec:cup:apsrev:v:87:y:1993:i:01:p:12-33_09 is not listed on IDEAS
    8. Ang, Soon & Van Dyne, Linn & Koh, Christine & Ng, K. Yee & Templer, Klaus J. & Tay, Cheryl & Chandrasekar, N. Anand, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, Cambridge University Press, vol. 3(03), pages 335-371, November.
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    Cited by:

    1. Carin Cruijsen & Jakob Haan & David-Jan Jansen, 2016. "Trust and Financial Crisis Experiences," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 127(2), pages 577-600, June.
    2. Kong, Dejun Tony, 2016. "A gene-dependent climatoeconomic model of generalized trust," Journal of World Business, Elsevier, vol. 51(2), pages 226-236.
    3. Maaike Diepstraten & Carin van der Cruijsen, 2017. "To stay or go? Consumer bank switching behaviour after government interventions," DNB Working Papers 550, Netherlands Central Bank, Research Department.
    4. repec:spr:soinre:v:132:y:2017:i:1:d:10.1007_s11205-015-1223-z is not listed on IDEAS

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