IDEAS home Printed from https://ideas.repec.org/a/spr/manrev/v69y2019i1d10.1007_s11301-018-0144-8.html
   My bibliography  Save this article

Influences on managerial perceptions of stakeholder salience: two decades of research in review

Author

Listed:
  • Hannah Charlotte Joos

    (Technische Universität Berlin)

Abstract

Mitchell et al.’s (Acad Manag Rev 22(4):853–886, 1997) theory of stakeholder salience is still the leading theory for stakeholder identification and prioritization. However, the influence of contextual factors on managerial perceptions is less developed than topics such as stakeholder attributes and underlying assumptions. Further, the existing literature is scattered and not summarized systematically. Therefore, this review aims at providing a comprehensive and structured overview to clarify terms and accelerate future research. With the help of a research framework, I structured the identified literature into a manager’s individual “inner context” (i.e., position, knowledge and cognition, and personality) and their “outer context” (i.e., environment, organization, and passive stakeholder characteristics). Research gaps were identified not only in every category, but also in the used focal organization, geography, methodologies, and underlying theories. These results suggest new paths such as a focus on projects and interdisciplinary research with other fields such as personnel psychology or design thinking.

Suggested Citation

  • Hannah Charlotte Joos, 2019. "Influences on managerial perceptions of stakeholder salience: two decades of research in review," Management Review Quarterly, Springer, vol. 69(1), pages 3-37, February.
    • Handle: RePEc:spr:manrev:v:69:y:2019:i:1:d:10.1007_s11301-018-0144-8
    DOI: 10.1007/s11301-018-0144-8
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11301-018-0144-8
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11301-018-0144-8?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Marjo Siltaoja & Merja Lähdesmäki, 2015. "From Rationality to Emotionally Embedded Relations: Envy as a Signal of Power in Stakeholder Relations," Journal of Business Ethics, Springer, vol. 128(4), pages 837-850, June.
    2. Carmelo Cennamo & Pascual Berrone & Cristina Cruz & Luis R. Gomez–Mejia, 2012. "Socioemotional Wealth and Proactive Stakeholder Engagement: Why Family–Controlled Firms Care More about their Stakeholders," Entrepreneurship Theory and Practice, , vol. 36(6), pages 1153-1173, November.
    3. Oana Apostol & Salme Näsi, 2010. "Institutional Implications for Stakeholder Modelling: Looking at Institutions in a Centralised Economy," Journal of Business Ethics, Springer, vol. 96(1), pages 33-38, August.
    4. Vanessa Magness, 2008. "Who are the Stakeholders Now? An Empirical Examination of the Mitchell, Agle, and Wood Theory of Stakeholder Salience," Journal of Business Ethics, Springer, vol. 83(2), pages 177-192, December.
    5. E. Gifford, 2010. "Effective Shareholder Engagement: The Factors that Contribute to Shareholder Salience," Journal of Business Ethics, Springer, vol. 92(1), pages 79-97, April.
    6. Benjamin Neville & Simon Bell & Gregory Whitwell, 2011. "Stakeholder Salience Revisited: Refining, Redefining, and Refueling an Underdeveloped Conceptual Tool," Journal of Business Ethics, Springer, vol. 102(3), pages 357-378, September.
    7. Kristel Buysse & Alain Verbeke, 2003. "Proactive environmental strategies: a stakeholder management perspective," Strategic Management Journal, Wiley Blackwell, vol. 24(5), pages 453-470, May.
    8. Hall, Matthew & Millo, Yuval & Barman, E, 2015. "Who and what really counts? Stakeholder prioritization and accounting for social value," LSE Research Online Documents on Economics 62354, London School of Economics and Political Science, LSE Library.
    9. Erjen van Nierop, 2010. "The introduction of the 5‐year impact factor: does it benefit statistics journals?," Statistica Neerlandica, Netherlands Society for Statistics and Operations Research, vol. 64(1), pages 71-76, February.
    10. Sihem Ben Mahmoud Jouini & Christophe Midler & Philippe Silberzahn, 2016. "Contributions of Design Thinking to Project Management in an Innovation Context," Post-Print hal-02313406, HAL.
    11. Nardia Haigh & Andrew Griffiths, 2009. "The natural environment as a primary stakeholder: the case of climate change," Business Strategy and the Environment, Wiley Blackwell, vol. 18(6), pages 347-359, September.
    12. Stephen Fineman & Ken Clarke, 1996. "Green Stakeholders: Industry Interpretations And Response," Journal of Management Studies, Wiley Blackwell, vol. 33(6), pages 715-730, November.
    13. Matthew Hall & Yuval Millo & Emily Barman, 2015. "Who and What Really Counts? Stakeholder Prioritization and Accounting for Social Value," Journal of Management Studies, Wiley Blackwell, vol. 52(7), pages 907-934, November.
    14. Donal Crilly & Pamela Sloan, 2014. "Autonomy or Control? Organizational Architecture and Corporate Attention to Stakeholders," Organization Science, INFORMS, vol. 25(2), pages 339-355, April.
    15. Yingxu Wang, 2007. "On the Cognitive Processes of Human Perception with Emotions, Motivations, and Attitudes," International Journal of Cognitive Informatics and Natural Intelligence (IJCINI), IGI Global, vol. 1(4), pages 1-13, October.
    16. Subhabrata Bobby Banerjee & Annabel‐Mauve Bonnefous, 2011. "Stakeholder management and sustainability strategies in the French nuclear industry," Business Strategy and the Environment, Wiley Blackwell, vol. 20(2), pages 124-140, February.
    17. van der Laan Smith, Joyce & Adhikari, Ajay & Tondkar, Rasoul H., 2005. "Exploring differences in social disclosures internationally: A stakeholder perspective," Journal of Accounting and Public Policy, Elsevier, vol. 24(2), pages 123-151.
    18. Benjamin Neville & Bulent Menguc, 2006. "Stakeholder Multiplicity: Toward an Understanding of the Interactions between Stakeholders," Journal of Business Ethics, Springer, vol. 66(4), pages 377-391, July.
    19. Charles W. L. Hill & Thomas M. Jones, 1992. "Stakeholder‐Agency Theory," Journal of Management Studies, Wiley Blackwell, vol. 29(2), pages 131-154, March.
    20. Shuo Wang & Yuhui Gao & Gerard Hodgkinson & Denise Rousseau & Patrick Flood, 2015. "Opening the Black Box of CSR Decision Making: A Policy-Capturing Study of Charitable Donation Decisions in China," Journal of Business Ethics, Springer, vol. 128(3), pages 665-683, May.
    21. Aaltonen, Kirsi & Kujala, Jaakko, 2010. "A project lifecycle perspective on stakeholder influence strategies in global projects," Scandinavian Journal of Management, Elsevier, vol. 26(4), pages 381-397, December.
    22. Donal Crilly & Pamela Sloan, 2012. "Enterprise logic: explaining corporate attention to stakeholders from the ‘inside‐out’," Strategic Management Journal, Wiley Blackwell, vol. 33(10), pages 1174-1193, October.
    23. Parthiban David & Matt Bloom & Amy J. Hillman, 2007. "Investor activism, managerial responsiveness, and corporate social performance," Strategic Management Journal, Wiley Blackwell, vol. 28(1), pages 91-100, January.
    24. Tashman, Pete & Raelin, Jonathan, 2013. "Who and What Really Matters to the Firm: Moving Stakeholder Salience beyond Managerial Perceptions," Business Ethics Quarterly, Cambridge University Press, vol. 23(4), pages 591-616, October.
    25. Adele Santana, 2012. "Three Elements of Stakeholder Legitimacy," Journal of Business Ethics, Springer, vol. 105(2), pages 257-265, January.
    26. Linnaya Graf, 2015. "Organizing and Conducting Scholarly Literature Reviews," Palgrave Macmillan Books, in: Kenneth D. Strang (ed.), The Palgrave Handbook of Research Design in Business and Management, chapter 8, pages 109-119, Palgrave Macmillan.
    27. Milena Parent & David Deephouse, 2007. "A Case Study of Stakeholder Identification and Prioritization by Managers," Journal of Business Ethics, Springer, vol. 75(1), pages 1-23, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Goknur Arzu Akyuz & Guner Gursoy, 2020. "Strategic management perspectives on supply chain," Management Review Quarterly, Springer, vol. 70(2), pages 213-241, May.
    2. Simon Piest & Philipp Schreck, 2021. "Contests and unethical behavior in organizations: a review and synthesis of the empirical literature," Management Review Quarterly, Springer, vol. 71(4), pages 679-721, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shahzad Khurram & Sandra Charreire Petit, 2017. "Investigating the Dynamics of Stakeholder Salience: What Happens When the Institutional Change Process Unfolds?," Journal of Business Ethics, Springer, vol. 143(3), pages 485-515, July.
    2. Merja Lähdesmäki & Marjo Siltaoja & Laura J. Spence, 2019. "Stakeholder Salience for Small Businesses: A Social Proximity Perspective," Journal of Business Ethics, Springer, vol. 158(2), pages 373-385, August.
    3. Mitchell, J. Robert & Israelsen, Trevor L. & Mitchell, Ronald K. & Lim, Dominic S.K., 2021. "Stakeholder identification as entrepreneurial action: The social process of stakeholder enrollment in new venture emergence," Journal of Business Venturing, Elsevier, vol. 36(6).
    4. Conaty, Frank & Robbins, Geraldine, 2021. "A stakeholder salience perspective on performance and management control systems in non-profit organisations," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 80(C).
    5. Thomas Thijssens & Laury Bollen & Harold Hassink, 2015. "Secondary Stakeholder Influence on CSR Disclosure: An Application of Stakeholder Salience Theory," Journal of Business Ethics, Springer, vol. 132(4), pages 873-891, December.
    6. Gregory D. Saxton & Charlotte Ren & Chao Guo, 2021. "Responding to Diffused Stakeholders on Social Media: Connective Power and Firm Reactions to CSR-Related Twitter Messages," Journal of Business Ethics, Springer, vol. 172(2), pages 229-252, August.
    7. Cristina Gianfelici & Andrea Casadei & Federica Cembali, 2018. "The Relevance of Nationality and Industry for Stakeholder Salience: An Investigation Through Integrated Reports," Journal of Business Ethics, Springer, vol. 150(2), pages 541-558, June.
    8. Diego F. Uribe & Isabel Ortiz-Marcos & Ángel Uruburu, 2018. "What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability," Sustainability, MDPI, vol. 10(4), pages 1-23, April.
    9. van Dijk, T.S. (Tessa) & van der Scheer, W.K. (Wilma) & Janssen, R.T.J.M. (Richard), 2021. "Power, legitimacy and urgency: Unravelling the relationship between Dutch healthcare organisations and their financial stakeholders," Health Policy, Elsevier, vol. 125(8), pages 1077-1084.
    10. Emanuele L. M. Bettinazzi & Maurizio Zollo, 2022. "Stakeholder Orientation and Experiential Learning: Evidence from Corporate Acquisitions," Journal of Management Studies, Wiley Blackwell, vol. 59(6), pages 1422-1459, September.
    11. Millo, Yuval & Barman, Emily & Hall, Matthew, 2016. "Accounting measurement tools and their impact on managerial decision making," economic sociology. perspectives and conversations, Max Planck Institute for the Study of Societies, vol. 17(2), pages 17-23.
    12. Aluchna, Maria & Roszkowska-Menkes, Maria & Kamiński, Bogumił & Bosek-Rak, Dominika, 2022. "Do institutional investors encourage firm to social disclosure? The stakeholder salience perspective," Journal of Business Research, Elsevier, vol. 142(C), pages 674-682.
    13. Mohammad A. Ali, 2017. "Stakeholder Salience for Stakeholder Firms: An Attempt to Reframe an Important Heuristic Device," Journal of Business Ethics, Springer, vol. 144(1), pages 153-168, August.
    14. Hannah Charlotte Joos & Dodo zu Knyphausen-Aufseß & Ulrich Pidun, 2020. "Project Stakeholder Management as the Integration of Stakeholder Salience, Public Participation, and Nonmarket Strategies," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(3), pages 447-477, July.
    15. Elisa Alt & Emilio Díez-de-Castro & Francisco Lloréns-Montes, 2015. "Linking Employee Stakeholders to Environmental Performance: The Role of Proactive Environmental Strategies and Shared Vision," Journal of Business Ethics, Springer, vol. 128(1), pages 167-181, April.
    16. Päivi Myllykangas & Johanna Kujala & Hanna Lehtimäki, 2010. "Analyzing the Essence of Stakeholder Relationships: What do we Need in Addition to Power, Legitimacy, and Urgency?," Journal of Business Ethics, Springer, vol. 96(1), pages 65-72, August.
    17. Bruna, Maria Giuseppina & Nicolò, Domenico, 2020. "Corporate reputation and social sustainability in the early stages of start-ups: A theoretical model to match stakeholders' expectations through corporate social commitment," Finance Research Letters, Elsevier, vol. 35(C).
    18. Ionescu Bogdan-Ștefan & Feleagă Liliana & Dumitraşcu Luminița-Mihaela, 2020. "Does the shareholder salience influence the corporate social responsibility of entities from energy sector?," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 14(1), pages 225-235, July.
    19. Lyton Chithambo & Venancio Tauringana & Ishmael Tingbani & Laura Achiro, 2022. "Stakeholder pressure and greenhouses gas voluntary disclosures," Business Strategy and the Environment, Wiley Blackwell, vol. 31(1), pages 159-172, January.
    20. Guillaume Plaisance, 2023. "Governing a union's external stakeholders: A prioritization method based on relationship quality and perceived impact," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 94(1), pages 75-108, March.

    More about this item

    Keywords

    Stakeholder salience; Salience attributes; Context; Contextual factors; Individual characteristics; Managerial perception;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:manrev:v:69:y:2019:i:1:d:10.1007_s11301-018-0144-8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.