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The Role of Top Management Involvement and Supply Chain Integration on Smes’ Innovation Performance: Moderation Impact of Firm Experience Capability

Author

Listed:
  • Timothy Amoako

    (Jiangsu University, School of Management)

  • Hao Chen

    (Jiangsu University, School of Management)

  • Stephen Abiam Danso

    (Jiangsu University, School of Management)

  • Edem Segbefia

    (Jiangsu University, School of Management)

Abstract

Top management involvement (MVV) is acknowledged to be a critical factor in enhancing firm performance. As a result, we evaluated the mediation role of supply chain integration (SCI) in the relationship between MVV and innovation performance. Again, the study evaluated the moderation role of firm experience capability (FEXCAP) in the association between MVV and SCI (internal, customer, and supplier). To this end, we conducted a quantitative empirical study in Ghana enterprise agency. Data was gathered from 685 manufacturing and service small and medium enterprises’ top managers and analyzed using the Analysis of Moment Structures (Amos) and Statistical Package for Social Sciences version 26 software. The results revealed that SCI (internal, customer, and supplier) partially mediated the relationship between MVV and innovation performance. Additionally, FEXCAP positively moderated the association between MVV and SCI (internal, customer, and supplier). The study is critical as it endorses the significant role of MVV in improving the effectiveness of SCI and FEXCAP in firm innovation performance. We evaluated our model in a small and medium context.

Suggested Citation

  • Timothy Amoako & Hao Chen & Stephen Abiam Danso & Edem Segbefia, 2025. "The Role of Top Management Involvement and Supply Chain Integration on Smes’ Innovation Performance: Moderation Impact of Firm Experience Capability," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 5419-5452, March.
    • Handle: RePEc:spr:jknowl:v:16:y:2025:i:1:d:10.1007_s13132-024-02166-7
    DOI: 10.1007/s13132-024-02166-7
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