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The Influence of Technostress on Employee Well-Being Among Generation Z Employees in Malaysia

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  • Nazlin Munira Mohd Nazri
  • Suhaila Mohamed
  • Maliza Delima Kamarul Zaman
  • Zuhaina Mustapa
  • Nor Intan Adha Hafit

Abstract

Today’s digital-centric world has spawned a new phenomenon called ‘technostress’, a stress condition due to constant changes, advancements and reliance on technology. Technostress is a rising issue in terms of its influence on employee well-being as technostress has been causing the deterioration of employee well-being. There is an urgency to understand and study the influence of technostress on employee well-being so that measures can be taken to rectify the matter and improve employee well-being. This study aims to examine which technostress creators have the most influence on employee well-being among Generation Z employees in Malaysia. Past literature to understand employee well-being, technostress and the relationship between the two were studied. Technostress creators were identified as techno-overload, techno-complexity, techno-uncertainty, and techno-insecurity. The study found that techno-uncertainty is the technostress creator that has the most influence on Generation Z employees’ well-being in Malaysia. Data collection was conducted by using a virtual questionnaire. 135 respondents among Generation Z employees in Malaysia participated in this study.

Suggested Citation

  • Nazlin Munira Mohd Nazri & Suhaila Mohamed & Maliza Delima Kamarul Zaman & Zuhaina Mustapa & Nor Intan Adha Hafit, 2024. "The Influence of Technostress on Employee Well-Being Among Generation Z Employees in Malaysia," Information Management and Business Review, AMH International, vol. 16(3), pages 402-416.
    • Handle: RePEc:rnd:arimbr:v:16:y:2024:i:3:p:402-416
    DOI: 10.22610/imbr.v16i3S(I)a.4142
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    References listed on IDEAS

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    1. Huatian Wang & Hua Ding & Xiansui Kong, 2022. "Understanding technostress and employee well-being in digital work: the roles of work exhaustion and workplace knowledge diversity," International Journal of Manpower, Emerald Group Publishing Limited, vol. 44(2), pages 334-353, August.
    2. Pichler, Shaun & Kohli, Chiranjeev & Granitz, Neil, 2021. "DITTO for Gen Z: A framework for leveraging the uniqueness of the new generation," Business Horizons, Elsevier, vol. 64(5), pages 599-610.
    3. Amy L Bartels & Suzanne J Peterson & Christopher S Reina, 2019. "Understanding well-being at work: Development and validation of the eudaimonic workplace well-being scale," PLOS ONE, Public Library of Science, vol. 14(4), pages 1-21, April.
    4. Tayyba Rasool & Nosheen Fatima Warraich & Muhammad Sajid, 2022. "Examining the Impact of Technology Overload at the Workplace: A Systematic Review," SAGE Open, , vol. 12(3), pages 21582440221, July.
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