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Catering to the Needs of an Aging Workforce: The Role of Employee Age in the Relationship Between Corporate Social Responsibility and Employee Satisfaction

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  • Barbara Wisse

    (University of Groningen)

  • Rob Eijbergen

    (University of Groningen)

  • Eric F. Rietzschel

    (University of Groningen)

  • Susanne Scheibe

    (University of Groningen)

Abstract

Contemporary organizations often reciprocate to society for using resources and for affecting stakeholders by engaging in corporate social responsibility (CSR). It has been shown that CSR has a positive impact on employee attitudes. However, not all employees may react equally strongly to CSR practices. Based on socio-emotional selectivity theory (Carstensen in Science 312:1913–1915, 2006), we contend that the effect of CSR on employee satisfaction will be more pronounced for older than for younger employees, because CSR practices address those emotional needs and goals that are prioritized when people’s future time perspective decreases. In one multi-source field study (N = 143) and one experimental study (N = 500), we demonstrate that CSR indeed has a stronger positive effect on employee satisfaction for older relative to younger employees. Accordingly, engaging in CSR can be an attractive tool for organizations that aim to keep their aging workforce satisfied with their job.

Suggested Citation

  • Barbara Wisse & Rob Eijbergen & Eric F. Rietzschel & Susanne Scheibe, 2018. "Catering to the Needs of an Aging Workforce: The Role of Employee Age in the Relationship Between Corporate Social Responsibility and Employee Satisfaction," Journal of Business Ethics, Springer, vol. 147(4), pages 875-888, February.
    • Handle: RePEc:kap:jbuset:v:147:y:2018:i:4:d:10.1007_s10551-015-2983-8
    DOI: 10.1007/s10551-015-2983-8
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    Cited by:

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    5. Shilong Wei & Muhammad Safdar Sial & Ubaldo Comite & Phung Anh Thu & Daniel Badulescu & József Popp, 2021. "An Examination to Explain the Mechanism of Employees’ Environment-Specific Behavior through CSR and Work Engagement from the Perspective of Stewardship Theory," IJERPH, MDPI, vol. 18(17), pages 1-20, September.
    6. Ranya Saeed Alhmoudi & Sanjay Kumar Singh & Francesco Caputo & Teresa Riso & Francesca Iandolo, 2022. "Corporate social responsibility and innovative work behavior: Is it a matter of perceptions?," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(6), pages 2030-2037, November.
    7. Weizhang Sun & Xuan Li & Yanli Geng & Jinfeng Yang & Yifei Zhang, 2020. "Board interlocks and the diffusion of CSR reporting practices: The role of market development," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(3), pages 1333-1343, May.
    8. Ovidiu-Ioan Moisescu & Oana-Adriana Gică, 2020. "The Impact of Environmental and Social Responsibility on Customer Loyalty: A Multigroup Analysis among Generations X and Y," IJERPH, MDPI, vol. 17(18), pages 1-21, September.
    9. Susanne Rank & Francoise Contreras, 2021. "Do Millennials pay attention to Corporate Social Responsibility in comparison to previous generations? Are they motivated to lead in times of transformation? A qualitative review of generations, CSR a," International Journal of Corporate Social Responsibility, Springer, vol. 6(1), pages 1-13, December.
    10. Carlos Guerrero Medina & Myriam Martínez‐Fiestas & Maria I. Viedma‐del‐Jesus & Jessica Alzamora Ruiz, 2020. "Living wage in the framework of corporate social responsibility: Analyzing its impact on consumer response," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2060-2070, September.
    11. Gregoria A. Yudarwati & Marianne D. Sison & Ignatius A. Putranto & Putu Wiratsari, 2023. "Enacting institutional drivers towards strategic corporate social responsibility: The sensemaking process in multinational companies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(4), pages 1782-1793, July.
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    13. Naveed Ahmad & Miklas Scholz & Muhammad Zulqarnain Arshad & Syed Khuram Ali Jafri & Raja Irfan Sabir & Waris Ali Khan & Heesup Han, 2021. "The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan," IJERPH, MDPI, vol. 18(9), pages 1-16, April.
    14. Rafal Miedziak & Filip Wojcik, 2019. "Spoleczna odpowiedzialnosc biznesu – czy to sie oplaca? Analiza stop zwrotu indeksow zrownowazonego rozwoju wzgledem tradycyjnych indeksow gieldowych (Corporate Social Responsibility – Is It Worth It?," Research Reports, University of Warsaw, Faculty of Management, vol. 2(31), pages 14-24.
    15. Xin Huang & Huitong Yang & Peijin Yang, 2024. "The Impact of Cross-Border Mergers and Acquisitions on Corporate Organisational Resilience: Insights from Dynamic Capability Theory," Sustainability, MDPI, vol. 16(6), pages 1-23, March.
    16. Yufei Cheng & Huanxin Liu & Yiwei Yuan & Zhonghao Zhang & Jinguo Zhao, 2022. "What Makes Employees Green Advocates? Exploring the Effects of Green Human Resource Management," IJERPH, MDPI, vol. 19(3), pages 1-19, February.

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