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Insufficient Bureaucracy: Trust and Commitment in Particularistic Organizations

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  • Jone L. Pearce

    (Graduate School of Management, University of California, Irvine, Irvine, California 92697-3125)

  • Imre Branyiczki

    (Tárarék Bank and Department of Management and Organization, Faculty of Business Administration, Budapest University of Economic Sciences, Budapest, Hungary)

  • Gregory A. Bigley

    (College of Business Administration, Department of Management, University of Cincinnati, P.O. Box 210165, Cincinnati, Ohio 45221-0165)

Abstract

Many employees in the world are evaluated and rewarded at work based on who they are (“particularism”) rather than based on impersonal judgments of their performance (“universalis”). Yet the field of organizational behavior has been virtually silent on how employees react to workplaces dominated by particularism. In an effort to understand the role of particularistic organizational practices, several ideas from comparative institutions theories are applied to questions of organizational behavior, and the model is tested in samples of large manufacturing and service organizations in the United States and Hungary. It was found that employees in a modernist political system (United States) did echo social scientists’ claims by reporting that their employers’ personnel practices were comparatively more universalistic than those in organizations operating in a neotraditional polity (Hungary). This perception of differences in personnel practices mediated the relationship between political system and employees’ trust in one another, their perceptions of coworker shirking, and their organizational commitment.

Suggested Citation

  • Jone L. Pearce & Imre Branyiczki & Gregory A. Bigley, 2000. "Insufficient Bureaucracy: Trust and Commitment in Particularistic Organizations," Organization Science, INFORMS, vol. 11(2), pages 148-162, April.
    • Handle: RePEc:inm:ororsc:v:11:y:2000:i:2:p:148-162
    DOI: 10.1287/orsc.11.2.148.12508
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    References listed on IDEAS

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    Cited by:

    1. Janowicz, M.K. & Noorderhaven, N.G., 2002. "The Role of Trust in Interorganizational Learning in Joint Ventures," Other publications TiSEM f10debea-9d7b-47c3-8d4f-b, Tilburg University, School of Economics and Management.
    2. Valeria Maggian & Natalia Montinari & Antonio Nicol�, 2018. "Backscratching in Hierarchical Organizations," The Journal of Law, Economics, and Organization, Oxford University Press, vol. 34(2), pages 133-161.
    3. Aryee, Samuel & Chen, Zhen Xiong & Budhwar, Pawan S., 2004. "Exchange fairness and employee performance: An examination of the relationship between organizational politics and procedural justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 94(1), pages 1-14, May.
    4. Waymond Rodgers, 2010. "Three Primary Trust Pathways Underlying Ethical Considerations," Journal of Business Ethics, Springer, vol. 91(1), pages 83-93, January.
    5. Muhammed Turhan, 2014. "Organizational Cronyism: A Scale Development and Validation from the Perspective of Teachers," Journal of Business Ethics, Springer, vol. 123(2), pages 295-308, August.
    6. Wang, Lanlan & Gordon, Peter, 2011. "Trust and institutions: A multilevel analysis," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 40(5), pages 583-593.
    7. Miguel Pina e Cunha & Stewart R. Clegg & Armenio Rego, 2008. "The institutions of archaic post-modernity and their organizational and managerial consequences: the case of Portugal," Nova SBE Working Paper Series wp528, Universidade Nova de Lisboa, Nova School of Business and Economics.
    8. Janowicz, M.K. & Noorderhaven, N.G., 2002. "The Role of Trust in Interorganizational Learning in Joint Ventures," Discussion Paper 2002-119, Tilburg University, Center for Economic Research.
    9. Kwon, Seok-Woo & Arenius, Pia, 2010. "Nations of entrepreneurs: A social capital perspective," Journal of Business Venturing, Elsevier, vol. 25(3), pages 315-330, May.
    10. Lixin Jiang & Erica L. Bettac & Hyun Jung Lee & Tahira M. Probst, 2022. "In Whom Do We Trust? A Multifoci Person-Centered Perspective on Institutional Trust during COVID-19," IJERPH, MDPI, vol. 19(3), pages 1-20, February.
    11. Muethel, Miriam & Hoegl, Martin, 2012. "The influence of social institutions on managers’ concept of trust: Implications for trust-building in Sino-German relationships," Journal of World Business, Elsevier, vol. 47(3), pages 420-434.
    12. Jasper Hotho & Dana Minbaeva & Maral Muratbekova-Touron & Larissa Rabbiosi, 2020. "Coping with Favoritism in Recruitment and Selection: A Communal Perspective," Journal of Business Ethics, Springer, vol. 165(4), pages 659-679, September.
    13. Johanson, Martin, 2008. "Institutions, exchange and trust: A study of the Russian transition to a market economy," Journal of International Management, Elsevier, vol. 14(1), pages 46-64, March.
    14. Sarah Hudson & Helena V González-Gómez & Cyrlene Claasen, 2019. "Legitimacy, Particularism and Employee Commitment and Justice," Journal of Business Ethics, Springer, vol. 157(3), pages 589-603, July.
    15. Jorge Braga de Macedo & Luis Brites Pereira & Afonso Mendonca Reis, 2008. "Exchange market pressure in African lusophone countries," Nova SBE Working Paper Series wp527, Universidade Nova de Lisboa, Nova School of Business and Economics.
    16. Sarah Hudson & Helena V. González-Gómez & Cyrlene Claasen, 2022. "Societal Inequality, Corruption and Relation-Based Inequality in Organizations," Journal of Business Ethics, Springer, vol. 181(3), pages 789-809, December.
    17. Jackson, Gregory, 2010. "Understanding corporate governance in the United States: An historical and theoretical reassessment," Arbeitspapiere 223, Hans-Böckler-Stiftung, Düsseldorf.

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