IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2022i1p527-d1017891.html
   My bibliography  Save this article

An Enhanced Model Using the Kano Model, QFDE, and TRIZ with a Component-Based Approach for Sustainable and Innovative Product Design

Author

Listed:
  • Yauwseph Tandiono

    (Department of Industrial and Systems Engineering, Chung Yuan Christian University, Taoyuan City 32023, Taiwan)

  • Hsin Rau

    (Department of Industrial and Systems Engineering, Chung Yuan Christian University, Taoyuan City 32023, Taiwan)

Abstract

In order to increase their competitiveness, companies need to have five important capabilities in the product development process, namely, the ability to identify important customer and environmental requirements, convert them into technical requirements, create innovative designs, and determine the best improvement alternatives. Based on a literature survey, previous studies are still inadequate in incorporating these five important capabilities simultaneously and effectively. This study proposes an enhanced model using the Kano model, Quality Function Deployment for Environment (QFDE), and the theory of inventive problem solving (TRIZ), with a component-based approach for systematically designing sustainable and innovative products. An example of a desk lamp design improvement is used to demonstrate the proposed model. After identifying customer and environmental requirements, they are specifically characterized and transformed into a detailed design target using a combination of the Kano model and the improved QFDE method. A thorough evaluation method is developed to determine the most prominent TRIZ solutions. This enhanced model is accomplished at the component level. The results show that the proposed model is capable of incorporating the five important capabilities while reducing process complexity, which greatly assists designers in generating sustainable and innovative designs with minimal dependence on designers’ subjectivity.

Suggested Citation

  • Yauwseph Tandiono & Hsin Rau, 2022. "An Enhanced Model Using the Kano Model, QFDE, and TRIZ with a Component-Based Approach for Sustainable and Innovative Product Design," Sustainability, MDPI, vol. 15(1), pages 1-17, December.
    • Handle: RePEc:gam:jsusta:v:15:y:2022:i:1:p:527-:d:1017891
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/1/527/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/1/527/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Chan, Lai-Kow & Wu, Ming-Lu, 2002. "Quality function deployment: A literature review," European Journal of Operational Research, Elsevier, vol. 143(3), pages 463-497, December.
    2. Arash Shahin & Saeed Abedi & Mohammad Javad Ranjbar & Ahmad Kamali, 2017. "TRIZ and the Kano model: proposing an integrated approach for improving product quality according to customer needs," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 20(3), pages 392-404.
    3. Elina Dace & Agnis Stibe & Lelde Timma, 2020. "A holistic approach to manage environmental quality by using the Kano model and social cognitive theory," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 430-443, March.
    4. Jacqueline Cramer, 2002. "From financial to sustainable profit," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 9(2), pages 99-106, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Andrzej Pacana & Dominika Siwiec & Jacek Pacana, 2023. "Fuzzy Method to Improve Products and Processes Considering the Approach of Sustainable Development (FQE-SD Method)," Sustainability, MDPI, vol. 15(13), pages 1-22, June.
    2. Amir Hossein Sheikh Azadi & Vahid Shamsi Nesary & Omid Kebriyaii & Mohammad Khalilzadeh & Jurgita Antucheviciene, 2023. "Design of a Green Supply Chain Based on the Kano Model Considering Pricing," Sustainability, MDPI, vol. 15(17), pages 1-20, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Li, Yan-Lai & Tang, Jia-Fu & Chin, Kwai-Sang & Jiang, Yu-Shi & Han, Yi & Pu, Yun, 2011. "Estimating the final priority ratings of engineering characteristics in mature-period product improvement by MDBA and AHP," International Journal of Production Economics, Elsevier, vol. 131(2), pages 575-586, June.
    2. Iranmanesh, Hossein & Thomson, Vince, 2008. "Competitive advantage by adjusting design characteristics to satisfy cost targets," International Journal of Production Economics, Elsevier, vol. 115(1), pages 64-71, September.
    3. J-B Yang & D-L Xu & X Xie & A K Maddulapalli, 2011. "Multicriteria evidential reasoning decision modelling and analysis—prioritizing voices of customer," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(9), pages 1638-1654, September.
    4. Junliang Du & Naiming Xie & Sifeng Liu & Mark Goh, 2025. "Grey linguistic term sets for decision-making," Annals of Operations Research, Springer, vol. 348(1), pages 489-509, May.
    5. Elias Carayannis & Pantelis Kostis & Hasan Dinçer & Serhat Yüksel, 2024. "Quality Function Deployment-Oriented Strategic Outlook to Sustainable Energy Policies Based on Quintuple Innovation Helix," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 6761-6779, June.
    6. Mariëtte van Huijstee & Pieter Glasbergen, 2008. "The practice of stakeholder dialogue between multinationals and NGOs," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 15(5), pages 298-310, September.
    7. Rohit Gupta & Sukhpreet Kaur, 2024. "A 2‐1‐1 multi‐level perspective of understanding the relationship between green human resource management practices, green psychological climate, and green employee behavior," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(5), pages 4068-4084, September.
    8. Heyder, M. & Theuvsen, L., . "Corporate Social Responsibility in the Agribusiness: A Research Framework," Proceedings “Schriften der Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues e.V.”, German Association of Agricultural Economists (GEWISOLA), vol. 44.
    9. Nasser Fegh-hi Farahmand, 2016. "Imperative Strategic Planning as Improvement of the Decision Making of Organization," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 5(1), pages 10-19, March.
    10. Wenzhen Huang & Linhui Hu & Yalong Xing, 2022. "Sustainable Renewal Strategies for Older Communities from the Perspective of Living Experience," Sustainability, MDPI, vol. 14(5), pages 1-16, February.
    11. Chowdhury, Md. Maruf Hossan & Quaddus, Mohammed A., 2015. "A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities: The case of garment industry of Bangladesh☆,☆☆☆This manuscript was pro," Omega, Elsevier, vol. 57(PA), pages 5-21.
    12. Xin Wang & Li Wang & Xiaobo Xu & Ping Ji, 2014. "Identifying Employee Turnover Risks Using Modified Quality Function Deployment," Systems Research and Behavioral Science, Wiley Blackwell, vol. 31(3), pages 398-404, May.
    13. Carnevalli, Jose A. & Miguel, Paulo Cauchick, 2008. "Review, analysis and classification of the literature on QFD--Types of research, difficulties and benefits," International Journal of Production Economics, Elsevier, vol. 114(2), pages 737-754, August.
    14. Nasser Fegh-hi Farahmand, 2017. "Imperative Strategic Planning as Improvement of the Decision Making of Organization," Issues in Economics and Business, Macrothink Institute, vol. 3(2), pages 30-45, December.
    15. Vida Norouz Borazjani & Mahmoud Abedi, 2014. "The Rule of Public Participation in Sustainable Design Process," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 4(12), pages 1191-1201, December.
    16. Jason Chi‐hin Chan & Richard Welford, 2005. "Assessing corporate environmental risk in China: an evaluation of reporting activities of Hong Kong listed enterprises," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 12(2), pages 88-104, June.
    17. Snežana Tadić & Mladen Krstić & Violeta Roso & Nikolina Brnjac, 2019. "Planning an Intermodal Terminal for the Sustainable Transport Networks," Sustainability, MDPI, vol. 11(15), pages 1-20, July.
    18. Leandro Gauss & Daniel P. Lacerda & Paulo A. Cauchick Miguel, 2021. "Module-based product family design: systematic literature review and meta-synthesis," Journal of Intelligent Manufacturing, Springer, vol. 32(1), pages 265-312, January.
    19. Schillo, R. Sandra & Isabelle, Diane A. & Shakiba, Abtin, 2017. "Linking advanced biofuels policies with stakeholder interests: A method building on Quality Function Deployment," Energy Policy, Elsevier, vol. 100(C), pages 126-137.
    20. Amir Hossein Sheikh Azadi & Vahid Shamsi Nesary & Omid Kebriyaii & Mohammad Khalilzadeh & Jurgita Antucheviciene, 2023. "Design of a Green Supply Chain Based on the Kano Model Considering Pricing," Sustainability, MDPI, vol. 15(17), pages 1-20, August.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2022:i:1:p:527-:d:1017891. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.