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How Leaders’ Positive Feedback Influences Employees’ Innovative Behavior: The Mediating Role of Voice Behavior and Job Autonomy

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  • Wang Ro Lee

    (College of Global Business, Korea University, Sejong City 30019, Korea)

  • Suk Bong Choi

    (College of Global Business, Korea University, Sejong City 30019, Korea)

  • Seung-Wan Kang

    (College of Business, Gachon University, Seongnam 13120, Korea)

Abstract

This study investigated the effects of a leader’s feedback behavior on the followers’ innovative behaviors, and the mediating effects of voice behavior and job autonomy in the above relationship. To test the analytical model with the hypotheses, survey data were collected from 527 Korean employees working in 35 companies from manufacturing, distribution, and service industries. A structural equation model analysis was performed to test the hypotheses. The results of our empirical analysis are as follows. First, it was found that positive feedback from the leader positively influenced the followers’ voice behaviors, job autonomies, and innovative behaviors. Second, voice behavior and job autonomy were confirmed to have a positive mediating effect between the leader’s feedback and the innovative behavior of the followers. These findings imply that a leader’s feedback behavior contributes toward enhancing the followers’ innovative behaviors in the process of organizational innovation. We suggest that organizations and managers pay attention to the benefits of feedback activities and facilitate key mechanisms that connect them to employee innovation behavior, effectively.

Suggested Citation

  • Wang Ro Lee & Suk Bong Choi & Seung-Wan Kang, 2021. "How Leaders’ Positive Feedback Influences Employees’ Innovative Behavior: The Mediating Role of Voice Behavior and Job Autonomy," Sustainability, MDPI, vol. 13(4), pages 1-13, February.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:4:p:1901-:d:496948
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    References listed on IDEAS

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    Cited by:

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    4. Muhammad Asif & Muhammad Ali Hussain & Shazia Humayun & Muhammad Awais & Mingxing Li, 2023. "Investigating the Role of Ethical Leadership on Employee Innovativeness through Bottom-Up Job Redesigning: Self-Leadership as a Catalyst," Sustainability, MDPI, vol. 15(9), pages 1-12, April.
    5. Zhongqiu Li & Caiquan Duan & Zhuo Lyu & Xin Xu, 2021. "Why and When Supervisor Developmental Feedback Impact Innovative Behavior: Perspective of Self-Regulation Theory," Sustainability, MDPI, vol. 13(16), pages 1-14, August.
    6. Mengmeng Guo & Naveed Ahmad & Mohammad Adnan & Miklas Scholz & Khalil-ur-Rehman & Rana Tahir Naveed, 2021. "The Relationship of CSR and Employee Creativity in the Hotel Sector: The Mediating Role of Job Autonomy," Sustainability, MDPI, vol. 13(18), pages 1-18, September.
    7. Eunmi Jang & Xing Chen, 2022. "How Can We Make a Sustainable Workplace? Workplace Ostracism, Employees’ Well-Being via Need Satisfaction and Moderated Mediation Role of Authentic Leadership," Sustainability, MDPI, vol. 14(5), pages 1-16, March.
    8. Chao Gao & Jiying Han, 2022. "Sustainable Development of Mastery Goals and Innovative Behavior: Evidence from Chinese Faculty Members," Sustainability, MDPI, vol. 14(15), pages 1-14, July.
    9. Zhenzhen Zhang & Qiaozhuan Liang & Jie Li, 2022. "The Curvilinear Relationship between Employee Voice and Managers’ Performance Evaluations: The Moderating Role of Voice Consensus," Sustainability, MDPI, vol. 14(16), pages 1-14, August.
    10. Mujahid Hussain & Hamid Hassan & Zafar Iqbal & Amna Niazi & Yasuo Hoshino, 2021. "Moral Awareness: A Source of Improved Sustainable Performance," Sustainability, MDPI, vol. 13(23), pages 1-14, November.
    11. Feng Liu & Jun Liu & He Ding, 2023. "Employee Strengths Mindset and Voice Behavior: The Roles of General Self-Efficacy and Leader–Member Exchange," Sustainability, MDPI, vol. 15(15), pages 1-14, July.
    12. Dr. Muhammad Bilal Ahmad & Ayesha Badar & Dr. Muhammad Ramzan, 2023. "Investigating the Factors Affecting Employee Job Satisfaction through Job Autonomy in the Growing Concept of Hybrid Working Model in the IT Industry," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 9(2), pages 591-601.
    13. Xiu Jin & Chenglin Qing & Shanyue Jin, 2022. "Ethical Leadership and Innovative Behavior: Mediating Role of Voice Behavior and Moderated Mediation Role of Psychological Safety," Sustainability, MDPI, vol. 14(9), pages 1-24, April.
    14. Sora Lee & Jaewon Yoo, 2021. "What Makes Employees Behave Innovatively? Empirical Evidence from South Korea," Sustainability, MDPI, vol. 13(24), pages 1-17, December.

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