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My bibliography Save this articleUsing a General Ordered Logit Model to Explain the Influence of Hotel Facilities, General and Sustainability-Related, on Customer Ratings
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- Liu, Chih-Hsing & Horng, Jeou-Shyan & Chou, Sheng-Fang & Yu, Tai-Yi & Lee, Ming-Tsung & Lapuz, Maria Carmen B., 2023. "Discovery sustainable servicescape on behavioural intention practices and nationality: The moderating role of parasocial interaction," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
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Keywords
customer ratings; customer satisfaction; general ordered logit model; Brant test; sustainability; hotel facilities; booking.com; electronic word of mouth; online reviews; customer reviews;All these keywords.
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