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Impact of Different Stakeholders of Bike-Sharing Industry on Users’ Intention of Civilized Use of Bike-Sharing

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  • Lin Jia

    (School of Management and Economics, Beijing Institute of Technology, Beijing 100081, China
    Sustainable Development Research Institute for Economy and Society of Beijing, Beijing 100081, China)

  • Xin Liu

    (School of Management and Economics, Beijing Institute of Technology, Beijing 100081, China)

  • Yaqian Liu

    (School of Management and Economics, Beijing Institute of Technology, Beijing 100081, China)

Abstract

It is important to put forward effective regulations since bike-sharing has both positive and negative impacts on sustainable development. This study distinguishes four stakeholders of the bike-sharing industry; these are bike-sharing companies, the public, the media, and government. A research model is proposed based on the Stimulus–Organism–Response framework to explore the impact of these four stakeholders on users’ intention of civilized use. The model was tested using 250 questionnaires collected from an online survey. The results demonstrate the importance of user-interface (UI) design, social influence, and new media in affecting users’ awareness of and attitude towards uncivilized behaviors, which in turn improve their intention of civilized use. The study also clarifies the moderation effect of firm and government controls on the relationship among different variables in the model.

Suggested Citation

  • Lin Jia & Xin Liu & Yaqian Liu, 2018. "Impact of Different Stakeholders of Bike-Sharing Industry on Users’ Intention of Civilized Use of Bike-Sharing," Sustainability, MDPI, vol. 10(5), pages 1-26, May.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:5:p:1437-:d:144741
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    References listed on IDEAS

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    1. Zhang, Ze & Guo, Yuchen & Feng, Li, 2022. "Externalities of dockless bicycle-sharing systems: Implications for green recovery of the transportation sector," Economic Analysis and Policy, Elsevier, vol. 76(C), pages 410-419.
    2. Han, Sun Sheng, 2020. "The spatial spread of dockless bike-sharing programs among Chinese cities," Journal of Transport Geography, Elsevier, vol. 86(C).
    3. Xiao-Ling Jin & Zhongyun Zhou & Yiwei Tian, 2022. "A Configurational Analysis of the Causes of Consumer Indirect Misbehaviors in Access-Based Consumption," Journal of Business Ethics, Springer, vol. 175(1), pages 135-166, January.
    4. Rui Zhao & Linchuan Yang & Xinrong Liang & Yuanyuan Guo & Yi Lu & Yixuan Zhang & Xinyun Ren, 2019. "Last-Mile Travel Mode Choice: Data-Mining Hybrid with Multiple Attribute Decision Making," Sustainability, MDPI, vol. 11(23), pages 1-15, November.
    5. Alexandros Nikitas, 2019. "How to Save Bike-Sharing: An Evidence-Based Survival Toolkit for Policy-Makers and Mobility Providers," Sustainability, MDPI, vol. 11(11), pages 1-17, June.
    6. Wenya Cui & Guangnian Xiao, 2021. "Tripartite Dynamic Game among Government, Bike-Sharing Enterprises, and Consumers under the Influence of Seasons and Quota," Sustainability, MDPI, vol. 13(20), pages 1-24, October.
    7. Daozhi Zhao & Di Wang, 2019. "The Research of Tripartite Collaborative Governance on Disorderly Parking of Shared Bicycles Based on the Theory of Planned Behavior and Motivation Theories—A Case of Beijing, China," Sustainability, MDPI, vol. 11(19), pages 1-21, September.

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