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Equipment Maintenance Business Model Innovation for Sustainable Competitive Advantage in the Digitalization Context: Connotation, Types, and Measuring

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  • Juhong Chen

    () (School of Economics and Management, Xi’an University of Technology, Xi’an 710048, China)

  • Ruijun Zhang

    () (School of Economics and Management, Xi’an University of Technology, Xi’an 710048, China)

  • Di Wu

    () (School of Economics and Management, Xi’an University of Technology, Xi’an 710048, China)

Abstract

The equipment maintenance services have become a new profit center and an important way to gain sustainable competitive advantage for manufacturing enterprises. The business model is an important tool for manufacturing enterprises to derive economic benefits from sustainable competitive advantage in the context of digitalization technologies, such as IoT, big data, and cloud computing. At present, the concept of equipment maintenance business model innovation is still vague, and it is rare to report on the innovation behaviors and types of equipment maintenance business models adopted by manufacturing enterprises. Based on literature analysis of equipment maintenance services and business model innovation, following business model gestalt theory, the concept of equipment maintenance business model innovation is analyzed at the business-level, the types are divided into novel and efficient following value sources—“innovation and efficiency”. The initial scale is developed through literature investigation, semi-structured interviews and expert reviews, and tested by exploratory and confirmatory factor analysis by using the data of two independent large-sample questionnaires. The results indicate that the behavior and types of equipment maintenance business model innovation can be described by two types and 19 items.

Suggested Citation

  • Juhong Chen & Ruijun Zhang & Di Wu, 2018. "Equipment Maintenance Business Model Innovation for Sustainable Competitive Advantage in the Digitalization Context: Connotation, Types, and Measuring," Sustainability, MDPI, Open Access Journal, vol. 10(11), pages 1-20, October.
  • Handle: RePEc:gam:jsusta:v:10:y:2018:i:11:p:3970-:d:179427
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    References listed on IDEAS

    as
    1. Nyangon, Joseph & Byrne, John, 2018. "Diversifying Electricity Customer Choice: REVing Up the New York Energy Vision for Polycentric Innovation," MPRA Paper 91486, University Library of Munich, Germany.
    2. Zi-Lin He & Poh-Kam Wong, 2004. "Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis," Organization Science, INFORMS, vol. 15(4), pages 481-494, August.
    3. Henry Chesbrough & Richard S. Rosenbloom, 2002. "The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies," Industrial and Corporate Change, Oxford University Press, vol. 11(3), pages 529-555, June.
    4. Gupta, Diwakar & Gunalay, Yavuz & Srinivasan, Mandyam M., 2001. "The relationship between preventive maintenance and manufacturing system performance," European Journal of Operational Research, Elsevier, vol. 132(1), pages 146-162, July.
    5. Christoph Zott & Raphael Amit, 2007. "Business Model Design and the Performance of Entrepreneurial Firms," Organization Science, INFORMS, vol. 18(2), pages 181-199, April.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Minkyu Kwon & Jihwan Lee & Yoo S. Hong, 2019. "Product-Service System Business Modelling Methodology Using Morphological Analysis," Sustainability, MDPI, Open Access Journal, vol. 11(5), pages 1-16, March.
    2. Damjan Maletič & Matjaž Maletič & Basim Al-Najjar & Boštjan Gomišček, 2018. "Development of a Model Linking Physical Asset Management to Sustainability Performance: An Empirical Research," Sustainability, MDPI, Open Access Journal, vol. 10(12), pages 1-20, December.
    3. Mohammad Soltani Delgosha & Tahereh Saheb & Nastaran Hajiheydari, 0. "Modelling the Asymmetrical Relationships between Digitalisation and Sustainable Competitiveness: A Cross-Country Configurational Analysis," Information Systems Frontiers, Springer, vol. 0, pages 1-21.
    4. Peter M. Bican & Alexander Brem, 2020. "Digital Business Model, Digital Transformation, Digital Entrepreneurship: Is There A Sustainable “Digital”?," Sustainability, MDPI, Open Access Journal, vol. 12(13), pages 1-15, June.

    More about this item

    Keywords

    equipment maintenance; business model innovation; equipment maintenance business model innovation connotation; measuring; digitalization; sustainable competitive advantage;

    JEL classification:

    • Q - Agricultural and Natural Resource Economics; Environmental and Ecological Economics
    • Q0 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - General
    • Q2 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Renewable Resources and Conservation
    • Q3 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Nonrenewable Resources and Conservation
    • Q5 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics
    • Q56 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics - - - Environment and Development; Environment and Trade; Sustainability; Environmental Accounts and Accounting; Environmental Equity; Population Growth
    • O13 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Agriculture; Natural Resources; Environment; Other Primary Products

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