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Overall justice, work group identification and work outcomes: Test of moderated mediation process

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  • Patel, Charmi
  • Budhwar, Pawan
  • Varma, Arup

Abstract

This study examined an integrated model of the antecedents and outcomes of organisational and overall justice using a sample of Indian Call Centre employees (n=458). Results of structural equation modelling (SEM) revealed that the four organisational justice dimensions relate to overall justice. Further, work group identification mediated the influence of overall justice on counterproductive work behaviors, such as presenteeism and social loafing, while conscientiousness was a significant moderator between work group identification and presenteeism and social loafing. Theoretical and practical implications are discussed.

Suggested Citation

  • Patel, Charmi & Budhwar, Pawan & Varma, Arup, 2012. "Overall justice, work group identification and work outcomes: Test of moderated mediation process," Journal of World Business, Elsevier, vol. 47(2), pages 213-222.
    • Handle: RePEc:eee:worbus:v:47:y:2012:i:2:p:213-222
    DOI: 10.1016/j.jwb.2011.04.008
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    References listed on IDEAS

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    Cited by:

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    2. Hari Bapuji & Snehanjali Chrispal & Balagopal Vissa & Gokhan Ertug, 2023. "Local, yet global: Implications of caste for MNEs and international business," Journal of International Business Policy, Palgrave Macmillan, vol. 6(2), pages 201-234, June.
    3. Rodell, Jessica B. & Colquitt, Jason A. & Baer, Michael D., 2017. "Is adhering to justice rules enough? The role of charismatic qualities in perceptions of supervisors’ overall fairness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 140(C), pages 14-28.
    4. Mukherjee, Debmalya & Kumar, Satish & Mukherjee, Deepraj & Goyal, Kirti, 2022. "Mapping five decades of international business and management research on India: A bibliometric analysis and future directions," Journal of Business Research, Elsevier, vol. 145(C), pages 864-891.
    5. Zhou, Qin & Martinez, Luis F. & Ferreira, Aristides I. & Rodrigues, Piedade, 2016. "Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study," Journal of Business Research, Elsevier, vol. 69(9), pages 3380-3387.
    6. Marshall Schminke & Anke Arnaud & Regina Taylor, 2015. "Ethics, Values, and Organizational Justice: Individuals, Organizations, and Beyond," Journal of Business Ethics, Springer, vol. 130(3), pages 727-736, September.

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