IDEAS home Printed from https://ideas.repec.org/a/eee/wdevel/v141y2021ics0305750x21000103.html
   My bibliography  Save this article

Governance and learning in global, regional, and local value chains: The IT enabled services industry in South Africa

Author

Listed:
  • Keijser, Charlotte
  • Belderbos, René
  • Goedhuys, Micheline

Abstract

Global value chain (GVC) participation is generally seen as an important avenue for developing countries to access new markets and diversify exports, to add value to local industries and to increase employment. For developing country firms it provides opportunities to access knowledge to enhance learning and capability building. However, many firms in developing countries do not directly integrate into GVCs but rather into regional value chains (RVCs) or local value chains (LVCs), as these have become increasingly important due to the emergence of “Southern”-end markets and increased South-South trade. In this paper we examine and compare the role of involvement in these different types of value chains in stimulating supplier learning in the context of the IT-enabled service (ITES) industry. We distinguish between different types of learning and argue that learning outcomes depend crucially on value chain governance: the power balance and interactions between the lead firms and suppliers. We draw on a survey among the population of ITES providers in South Africa. These novel firm level data allow for a study of learning mechanisms in value chains at the firm level, going beyond prior studies of aggregate level relationships. In a multivariate analysis, we find that service providers in GVCs learn via interactions with their client firms. Yet, GVC participation is not the only avenue for client learning and capability building; we similarly observe learning in LVCs and RVCs. Learning is generally and strongly enhanced by trust-based governance of the client-supplier relationship, while in GVCs, control-based governance additionally promotes learning specifically in the IT domain. These findings provide a better understanding of how firms in developing countries can build capabilities in local, regional and global value chains of services, a topic that has gained interest among development practitioners.

Suggested Citation

  • Keijser, Charlotte & Belderbos, René & Goedhuys, Micheline, 2021. "Governance and learning in global, regional, and local value chains: The IT enabled services industry in South Africa," World Development, Elsevier, vol. 141(C).
  • Handle: RePEc:eee:wdevel:v:141:y:2021:i:c:s0305750x21000103
    DOI: 10.1016/j.worlddev.2021.105398
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0305750X21000103
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.worlddev.2021.105398?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lema, Rasmus & Quadros, Ruy & Schmitz, Hubert, 2015. "Reorganising global value chains and building innovation capabilities in Brazil and India," Research Policy, Elsevier, vol. 44(7), pages 1376-1386.
    2. Keun Lee & Marina Szapiro & Zhuqing Mao, 2018. "From Global Value Chains (GVC) to Innovation Systems for Local Value Chains and Knowledge Creation," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 30(3), pages 424-441, July.
    3. Andrea Morrison & Carlo Pietrobelli & Roberta Rabellotti, 2008. "Global Value Chains and Technological Capabilities: A Framework to Study Learning and Innovation in Developing Countries," Oxford Development Studies, Taylor & Francis Journals, vol. 36(1), pages 39-58.
    4. Leslie P. Willcocks & Mary C. Lacity, 2009. "The Practice of Outsourcing," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-24084-1, March.
    5. Jana M. Kleibert & Laura Mann, 2020. "Capturing Value amidst Constant Global Restructuring? Information-Technology-Enabled Services in India, the Philippines and Kenya," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 32(4), pages 1057-1079, September.
    6. Pietrobelli, Carlo & Rabellotti, Roberta, 2011. "Global Value Chains Meet Innovation Systems: Are There Learning Opportunities for Developing Countries?," World Development, Elsevier, vol. 39(7), pages 1261-1269, July.
    7. Dossani, Rafiq & Kenney, Martin, 2007. "The Next Wave of Globalization: Relocating Service Provision to India," World Development, Elsevier, vol. 35(5), pages 772-791, May.
    8. Mann, Laura & Graham, Mark, 2016. "The domestic turn: business processing outsourcing and the growing automation of Kenyan organisations," LSE Research Online Documents on Economics 85048, London School of Economics and Political Science, LSE Library.
    9. Jana M. Kleibert & Laura Mann, 0. "Capturing Value amidst Constant Global Restructuring? Information-Technology-Enabled Services in India, the Philippines and Kenya," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 0, pages 1-23.
    10. Giuliani, Elisa & Pietrobelli, Carlo & Rabellotti, Roberta, 2005. "Upgrading in Global Value Chains: Lessons from Latin American Clusters," World Development, Elsevier, vol. 33(4), pages 549-573, April.
    11. Keun Lee & Marina Szapiro & Zhuqing Mao, 2018. "Correction to: From Global Value Chains (GVC) to Innovation Systems for Local Value Chains and Knowledge Creation," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 30(3), pages 575-575, July.
    12. Bernard, Andrew B. & Bradford Jensen, J., 1999. "Exceptional exporter performance: cause, effect, or both?," Journal of International Economics, Elsevier, vol. 47(1), pages 1-25, February.
    13. Rasmus Lema & Roberta Rabellotti & Padmashree Gehl Sampath, 2018. "Innovation Trajectories in Developing Countries: Co-evolution of Global Value Chains and Innovation Systems," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 30(3), pages 345-363, July.
    14. David Greenaway & Richard Kneller, 2007. "Firm heterogeneity, exporting and foreign direct investment," Economic Journal, Royal Economic Society, vol. 117(517), pages 134-161, February.
    15. Dieter Ernst & Linsu Kim, 2002. "Global Production Networks, Information Technology and Knowledge Diffusion," Industry and Innovation, Taylor & Francis Journals, vol. 9(3), pages 147-153.
    16. Anker Lund Vinding, 2006. "Absorptive capacity and innovative performance: A human capital approach," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 15(4-5), pages 507-517.
    17. Lundvall, Bengt-Ake & Johnson, Bjorn & Andersen, Esben Sloth & Dalum, Bent, 2002. "National systems of production, innovation and competence building," Research Policy, Elsevier, vol. 31(2), pages 213-231, February.
    18. Ernst, Dieter & Kim, Linsu, 2002. "Global production networks, knowledge diffusion, and local capability formation," Research Policy, Elsevier, vol. 31(8-9), pages 1417-1429, December.
    19. Mann, Laura & Kleibert, Jana Maria, 2020. "Capturing value amidst constant global restructuring? Information technology enabled services in India, the Philippines and Kenya," LSE Research Online Documents on Economics 103356, London School of Economics and Political Science, LSE Library.
    20. Laura Mann & Mark Graham, 2016. "The Domestic Turn: Business Process Outsourcing and the Growing Automation of Kenyan Organisations," Journal of Development Studies, Taylor & Francis Journals, vol. 52(4), pages 530-548, April.
    21. Mary C. Lacity & Leslie P. Willcocks, 2009. "Information Systems and Outsourcing," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-59483-8, March.
    22. Penny Bamber & Karina Fernandez-Stark & Gary Gereffi & Andrew Guinn, 2014. "Connecting Local Producers in Developing Countries to Regional and Global Value Chains: Update," OECD Trade Policy Papers 160, OECD Publishing.
    23. Silvia Massini & Marcela Miozzo, 2012. "Outsourcing and Offshoring of Business Services: Challenges to Theory, Management and Geography of Innovation," Regional Studies, Taylor & Francis Journals, vol. 46(9), pages 1219-1242, October.
    24. Hipp, Christiane & Grupp, Hariolf, 2005. "Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies," Research Policy, Elsevier, vol. 34(4), pages 517-535, May.
    25. John Humphrey & Hubert Schmitz, 2002. "How does insertion in global value chains affect upgrading in industrial clusters?," Regional Studies, Taylor & Francis Journals, vol. 36(9), pages 1017-1027.
    26. Noemi Sinkovics & Umair Shafi Choksy & Rudolf R. Sinkovics & Ram Mudambi, 2019. "Knowledge Connectivity in an Adverse Context: Global Value Chains and Pakistani Offshore Service Providers," Management International Review, Springer, vol. 59(1), pages 131-170, February.
    27. Kaplinsky, Raphael & Morris, Mike & Readman, Jeff, 2002. "The Globalization of Product Markets and Immiserizing Growth: Lessons From the South African Furniture Industry," World Development, Elsevier, vol. 30(7), pages 1159-1177, July.
    28. Valentina De Marchi & Elisa Giuliani & Roberta Rabellotti, 2018. "Do Global Value Chains Offer Developing Countries Learning and Innovation Opportunities?," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 30(3), pages 389-407, July.
    29. Anthony P. D'Costa, 2011. "Geography, uneven development and distributive justice: the political economy of IT growth in India," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 4(2), pages 237-251.
    30. Lahiri, Somnath & Kedia, Ben L., 2009. "The effects of internal resources and partnership quality on firm performance: An examination of Indian BPO providers," Journal of International Management, Elsevier, vol. 15(2), pages 209-224, June.
    31. Gereffi, Gary, 1999. "International trade and industrial upgrading in the apparel commodity chain," Journal of International Economics, Elsevier, vol. 48(1), pages 37-70, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Emanuele Brancati & Carlo Pietrobelli & Caio Torres Mazzi, 2024. "The Influence of value chain governance on innovation performance: A study of Italian suppliers," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 14(2), pages 319-344, June.
    2. Andrei G. Shelomentsev & Kseniya S. Goncharova & Igor M. Stepnov & Julia A. Kovalchuk & Do Huong Lan & Roman S. Golov, 2021. "Strategic Innovation as a Factor of Adaptation of National Economies to the Development of Global Value Chains," Sustainability, MDPI, vol. 13(17), pages 1-27, August.
    3. Manning, Stephan, 2022. "From mainstream to niche: How value regimes shift in emerging economy upgrading," Research Policy, Elsevier, vol. 51(6).
    4. Delera, Michele & Pietrobelli, Carlo & Calza, Elisa & Lavopa, Alejandro, 2022. "Does value chain participation facilitate the adoption of Industry 4.0 technologies in developing countries?," World Development, Elsevier, vol. 152(C).
    5. Ron Boschma, 2021. "Global Value Chains from an Evolutionary Economic Geography perspective: a research agenda," Papers in Evolutionary Economic Geography (PEEG) 2134, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Nov 2021.
    6. Wang, Hui & Si, Ieongcheng & Chen, Zhihua, 2024. "Does the Belt and Road Initiative promote China and the countries along the route to reconstruct the global value chain? Evidence from value-added trade," Economic Analysis and Policy, Elsevier, vol. 81(C), pages 63-83.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Charlotte Keijser & Michiko Iizuka, 2018. "Looking Beyond Global Value Chains in Capacity Development: The Case of the IT-Enabled Service (ITES) Sector in South Africa," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 30(3), pages 442-461, July.
    2. Akçomak, Ibrahim Semih & Bürken, Serkan, 2019. "The middle-technology trap: The case of the automotive industry in Turkey," MERIT Working Papers 2019-006, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    3. Cuervo-Cazurra, Alvaro & Pananond, Pavida, 2023. "The rise of emerging market lead firms in global value chains," Journal of Business Research, Elsevier, vol. 154(C).
    4. Colozza, Federico & Boschma, Ron & Morrison, Andrea & Pietrobelli, Carlo, 2021. "The importance of global value chains and regional capabilities for the economic complexity of EU-regions," MERIT Working Papers 2021-051, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    5. Pasquali, Giovanni & Krishnan, Aarti & Alford, Matthew, 2021. "Multichain strategies and economic upgrading in global value chains: Evidence from Kenyan horticulture," World Development, Elsevier, vol. 146(C).
    6. Keijzer, Charlotte & Iizuka, Michiko, 2017. "Pathways for capacity building in heterogeneous value chains: Evidence from the case of IT-enabled services in South Africa," MERIT Working Papers 2017-012, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    7. Emanuele Brancati & Carlo Pietrobelli & Caio Torres Mazzi, 2024. "The Influence of value chain governance on innovation performance: A study of Italian suppliers," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 14(2), pages 319-344, June.
    8. Padmashree Gehl Sampath & Bertha Vallejo, 2018. "Trade, Global Value Chains and Upgrading: What, When and How?," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 30(3), pages 481-504, July.
    9. Zicheng Ma & Liang Wang & Xin Zheng & Jianqi Zhang, 2022. "National Innovation Systems and Global Value Chain Participation: The Role of Entrepreneurship," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 34(2), pages 897-920, April.
    10. Eunkyung Park & Martin Kang’ethe Gachukia, 2021. "The Role of the Local Innovation System for Inclusive Upgrading in the Global Value Chain: The Case of KenyaGAP in the Kenyan Horticultural Sector," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 33(3), pages 578-603, June.
    11. Manning, Stephan, 2022. "From mainstream to niche: How value regimes shift in emerging economy upgrading," Research Policy, Elsevier, vol. 51(6).
    12. Eunkyung Park & Martin Kang’ethe Gachukia, 0. "The Role of the Local Innovation System for Inclusive Upgrading in the Global Value Chain: The Case of KenyaGAP in the Kenyan Horticultural Sector," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 0, pages 1-26.
    13. Eduardo Hernandez-Rodriguez & Ron Boschma & Andrea Morrison & Xianjia Ye, 2023. "Functional upgrading and downgrading in global value chains: Evidence from EU regions using a relatedness/complexity framework," Papers in Evolutionary Economic Geography (PEEG) 2316, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Jul 2023.
    14. Ron Boschma, 2021. "Global Value Chains from an Evolutionary Economic Geography perspective: a research agenda," Papers in Evolutionary Economic Geography (PEEG) 2134, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Nov 2021.
    15. Jan Fransen & Peter Knorringa, 2019. "Learning and Upgrading of Craft Exporters at the Interface of Global Value Chains and Innovation Systems," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 31(3), pages 530-557, July.
    16. Rasmus Lema & Roberta Rabellotti & Padmashree Gehl Sampath, 2018. "Innovation Trajectories in Developing Countries: Co-evolution of Global Value Chains and Innovation Systems," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 30(3), pages 345-363, July.
    17. Roman Jurowetzki & Rasmus Lema & Bengt-Åke Lundvall, 2018. "Combining Innovation Systems and Global Value Chains for Development: Towards a Research Agenda," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 30(3), pages 364-388, July.
    18. Pierluigi Montalbano & Silvia Nenci & Carlo Pietrobelli, 2018. "Opening and linking up: firms, GVCs, and productivity in Latin America," Small Business Economics, Springer, vol. 50(4), pages 917-935, April.
    19. Lema, Rasmus & Quadros, Ruy & Schmitz, Hubert, 2015. "Reorganising global value chains and building innovation capabilities in Brazil and India," Research Policy, Elsevier, vol. 44(7), pages 1376-1386.
    20. Montalbano, Pierluigi & Nenci, Silvia & Pietrobelli, Carlo, 2017. "Opening and linking up: Firms, global value chains and productivity in Latin America," MERIT Working Papers 2017-030, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:wdevel:v:141:y:2021:i:c:s0305750x21000103. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/worlddev .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.