Understanding attitudes towards public transport and private car: A qualitative study
This paper presents the results of a qualitative study of public transport users and car users in order to obtain a deeper understanding of travellers' attitudes towards transport and to explore perceptions of public transport service quality. The key findings indicate that in order to increase public transport usage, the service should be designed in a way that accommodates the levels of service required by customers and by doing so, attract potential users. Furthermore, the choice of transport is influenced by several factors, such as individual characteristics and lifestyle, the type of journey, the perceived service performance of each transport mode and situational variables. This suggests the need for segmentation taking into account travel attitudes and behaviours. Policies which aim to influence car usage should be targeted at the market segments that are most motivated to change and willing to reduce frequency of car use.
Volume (Year): 14 (2007)
Issue (Month): 6 (November)
|Contact details of provider:|| Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/30473/description#description|
|Order Information:|| Postal: http://www.elsevier.com/wps/find/supportfaq.cws_home/regional|
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Mokhtarian, Patricia L & Salomon, Ilan & S, Lothlorien, 2001. "Understanding the Demand for Travel: It's Not Purely 'Derived'," University of California Transportation Center, Working Papers qt5bh2d8mh, University of California Transportation Center.
- Hine, J. & Scott, J., 2000. "Seamless, accessible travel: users' views of the public transport journey and interchange," Transport Policy, Elsevier, vol. 7(3), pages 217-226, July.
- Ben-Akiva, Moshe & Morikawa, Takayuki, 2002. "Comparing ridership attraction of rail and bus," Transport Policy, Elsevier, vol. 9(2), pages 107-116, April.
- Thøgersen, John, 2006. "Understanding repetitive travel mode choices in a stable context: A panel study approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 40(8), pages 621-638, October.
- Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
- Hensher, David A., 1998. "The imbalance between car and public transport use in urban Australia: why does it exist?," Transport Policy, Elsevier, vol. 5(4), pages 193-204, October.
- Guiver, J.W., 2007. "Modal talk: Discourse analysis of how people talk about bus and car travel," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(3), pages 233-248, March.
- Hensher, David A. & Stopher, Peter & Bullock, Philip, 2003. "Service quality--developing a service quality index in the provision of commercial bus contracts," Transportation Research Part A: Policy and Practice, Elsevier, vol. 37(6), pages 499-517, July.
- Ayako Taniguchi & Satoshi Fujii, 2007. "Promoting Public Transport Using Marketing Techniques in Mobility Management and Verifying their Quantitative Effects," Transportation, Springer, vol. 34(1), pages 37-49, January.
- Thorpe, Neil & Hills, Peter & Jaensirisak, Sittha, 2000. "Public attitudes to TDM measures: a comparative study," Transport Policy, Elsevier, vol. 7(4), pages 243-257, October.
- Cecilia Jakobsson & Satoshi Fujii & Tommy Gärling, 2002. "Effects of economic disincentives on private car use," Transportation, Springer, vol. 29(4), pages 349-370, November.
- Satoshi Fujii & Ryuichi Kitamura, 2003. "What does a one-month free bus ticket do to habitual drivers? An experimental analysis of habit and attitude change," Transportation, Springer, vol. 30(1), pages 81-95, February.
- Jensen, Mette, 1999. "Passion and heart in transport -- a sociological analysis on transport behaviour," Transport Policy, Elsevier, vol. 6(1), pages 19-33, January.
- Steg, Linda, 2005. "Car use: lust and must. Instrumental, symbolic and affective motives for car use," Transportation Research Part A: Policy and Practice, Elsevier, vol. 39(2-3), pages 147-162.
- Tertoolen, Gerard & van Kreveld, Dik & Verstraten, Ben, 1998. "Psychological resistance against attempts to reduce private car use," Transportation Research Part A: Policy and Practice, Elsevier, vol. 32(3), pages 171-181, April.
- Muhammad Ibrahim, 2003. "Car ownership and attitudes towards transport modes for shopping purposes in Singapore," Transportation, Springer, vol. 30(4), pages 435-457, November.