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Psychometric analysis of the satisfaction with travel scale

Author

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  • Friman, Margareta
  • Fujii, Satoshi
  • Ettema, Dick
  • Gärling, Tommy
  • Olsson, Lars E.

Abstract

Confirmatory factor analyses are used to examine the psychometric properties of the satisfaction with travel scale (STS), including tests of measurement invariance across urban areas and travel modes (car, public transport and slow modes). The data set consists of questionnaire responses from random samples of residents of Sweden’s three largest urban areas. A theoretically supported, one-factor second-order measurement model with three separate constructs received empirical support in analyses of satisfaction with daily travel in general, satisfaction with the commute to work, and satisfaction with the commute from work in the different urban areas and with different travel modes. On the three first-order factors, high loadings were as expected obtained on scales involving cognitive evaluations (e.g. “low vs. high standard”) and affective evaluations with respect to positive deactivation (e.g. “relaxed vs. stressed”) and positive activation (e.g. “alert vs. tired”). Satisfaction with daily travel in general differed significantly in the largest urban area from the medium-large urban area and the smallest urban area. The results also revealed that commuters travelling by bicycle or on foot are more satisfied with their work commute than people using other travel modes.

Suggested Citation

  • Friman, Margareta & Fujii, Satoshi & Ettema, Dick & Gärling, Tommy & Olsson, Lars E., 2013. "Psychometric analysis of the satisfaction with travel scale," Transportation Research Part A: Policy and Practice, Elsevier, vol. 48(C), pages 132-145.
  • Handle: RePEc:eee:transa:v:48:y:2013:i:c:p:132-145
    DOI: 10.1016/j.tra.2012.10.012
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    References listed on IDEAS

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    Cited by:

    1. Böcker, Lars & Dijst, Martin & Faber, Jan, 2016. "Weather, transport mode choices and emotional travel experiences," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 360-373.
    2. Shen, Weiwei & Xiao, Weizhou & Wang, Xin, 2016. "Passenger satisfaction evaluation model for Urban rail transit: A structural equation modeling based on partial least squares," Transport Policy, Elsevier, vol. 46(C), pages 20-31.
    3. Chen, Shang-Yu, 2016. "Green helpfulness or fun? Influences of green perceived value on the green loyalty of users and non-users of public bikes," Transport Policy, Elsevier, vol. 47(C), pages 149-159.
    4. Mao, Zidan & Ettema, Dick & Dijst, Martin, 2016. "Commuting trip satisfaction in Beijing: Exploring the influence of multimodal behavior and modal flexibility," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 592-603.
    5. Schmitt, Lorelei & Currie, Graham & Delbosc, Alexa, 2013. "Measuring the impact of unfamiliar transit travel using a university access survey," Transport Policy, Elsevier, vol. 30(C), pages 301-307.
    6. repec:eee:transa:v:106:y:2017:i:c:p:170-180 is not listed on IDEAS
    7. Joewono, Tri B. & Tarigan, Ari K.M. & Susilo, Yusak O., 2016. "Road-based public transportation in urban areas of Indonesia: What policies do users expect to improve the service quality?," Transport Policy, Elsevier, vol. 49(C), pages 114-124.
    8. Susilo, Yusak O. & Cats, Oded, 2014. "Exploring key determinants of travel satisfaction for multi-modal trips by different traveler groups," Transportation Research Part A: Policy and Practice, Elsevier, vol. 67(C), pages 366-380.
    9. Chen, Shang-Yu, 2016. "Using the sustainable modified TAM and TPB to analyze the effects of perceived green value on loyalty to a public bike system," Transportation Research Part A: Policy and Practice, Elsevier, vol. 88(C), pages 58-72.
    10. Patricia Mokhtarian & Francis Papon & Matthieu Goulard & Marco Diana, 2015. "What makes travel pleasant and/or tiring? An investigation based on the French National Travel Survey," Transportation, Springer, vol. 42(6), pages 1103-1128, November.
    11. repec:eee:transa:v:106:y:2017:i:c:p:364-373 is not listed on IDEAS
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