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What drives the drivers? Predicting turnover intentions in the Belgian bus and coach industry

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  • Lannoo, Steven
  • Verhofstadt, Elsy

Abstract

The bus industry is characterized by demanding jobs and high turnover rates. In this study we gather essential insights that can help companies and industry-level policy makers increase the attractiveness of the profession and design effective retention policies. We compare the factors that induce Belgian drivers to leave their current organization with those inducing them to leave the industry. Key factors increasing the likelihood to consider quitting the company are a negative work-life balance, a lack of social support and a temporary contract. Dominant factors to consider quitting the bus driver profession are a lack of fulfillment, a demanding job environment and a negative work-life balance.

Suggested Citation

  • Lannoo, Steven & Verhofstadt, Elsy, 2016. "What drives the drivers? Predicting turnover intentions in the Belgian bus and coach industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 91(C), pages 251-259.
    • Handle: RePEc:eee:transa:v:91:y:2016:i:c:p:251-259
    DOI: 10.1016/j.tra.2016.06.024
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    Cited by:

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    2. Thanh Tung Ha, 2025. "Predictors of Intention to Quit Among Urban Bus Drivers in Developing Countries: A Case Study of Vietnam," Sustainability, MDPI, vol. 17(7), pages 1-19, March.
    3. Yuen, Kum Fai & Loh, Hui Shan & Zhou, Qingji & Wong, Yiik Diew, 2018. "Determinants of job satisfaction and performance of seafarers," Transportation Research Part A: Policy and Practice, Elsevier, vol. 110(C), pages 1-12.
    4. Gabriel Dorantes-Argandar & Edna Yasiel Rivera-Vázquez & Karlena María Cárdenas-Espinoza, 2019. "Measuring situations that stress public bus users in Mexico: a case study of Cuernavaca, Morelos," Public Transport, Springer, vol. 11(3), pages 577-587, October.
    5. Nejib Ben moussa, 2018. "The contribution of job satisfaction, organizational climate and employee commitment on management innovation in Tunisian SMEs: The effect of the post-revolution environment," Economics Bulletin, AccessEcon, vol. 38(4), pages 2167-2183.

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