IDEAS home Printed from https://ideas.repec.org/a/eee/transa/v91y2016icp251-259.html
   My bibliography  Save this article

What drives the drivers? Predicting turnover intentions in the Belgian bus and coach industry

Author

Listed:
  • Lannoo, Steven
  • Verhofstadt, Elsy

Abstract

The bus industry is characterized by demanding jobs and high turnover rates. In this study we gather essential insights that can help companies and industry-level policy makers increase the attractiveness of the profession and design effective retention policies. We compare the factors that induce Belgian drivers to leave their current organization with those inducing them to leave the industry. Key factors increasing the likelihood to consider quitting the company are a negative work-life balance, a lack of social support and a temporary contract. Dominant factors to consider quitting the bus driver profession are a lack of fulfillment, a demanding job environment and a negative work-life balance.

Suggested Citation

  • Lannoo, Steven & Verhofstadt, Elsy, 2016. "What drives the drivers? Predicting turnover intentions in the Belgian bus and coach industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 91(C), pages 251-259.
  • Handle: RePEc:eee:transa:v:91:y:2016:i:c:p:251-259
    DOI: 10.1016/j.tra.2016.06.024
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0965856415300938
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. repec:aph:ajpbhl:1988:78:10:1336-1342_0 is not listed on IDEAS
    2. Clark, Andrew E., 2001. "What really matters in a job? Hedonic measurement using quit data," Labour Economics, Elsevier, vol. 8(2), pages 223-242, May.
    3. Essenberg, Bert., 2003. "Violence and stress at work in the transport sector," ILO Working Papers 993631343402676, International Labour Organization.
    4. Federica Origo & Laura Pagani, 2008. "Workplace flexibility and job satisfaction: some evidence from Europe," International Journal of Manpower, Emerald Group Publishing, vol. 29(6), pages 539-566, September.
    5. repec:ilo:ilowps:363134 is not listed on IDEAS
    6. Delfgaauw, Josse, 2007. "The effect of job satisfaction on job search: Not just whether, but also where," Labour Economics, Elsevier, vol. 14(3), pages 299-317, June.
    7. Levy-Garboua, Louis & Montmarquette, Claude & Simonnet, Veronique, 2007. "Job satisfaction and quits," Labour Economics, Elsevier, vol. 14(2), pages 251-268, April.
    8. Suzuki, Yoshinori & Crum, Michael R. & Pautsch, Gregory R., 2009. "Predicting truck driver turnover," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(4), pages 538-550, July.
    9. Morrow, Paula C. & McElroy, James C. & Scheibe, Kevin P., 2011. "Work unit incivility, job satisfaction, and total quality management among transportation employees," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 47(6), pages 1210-1220.
    10. Victor Y. Haines III & Patrice Jalette & Karine Larose, 2010. "The Influence of Human Resource Management Practices on Employee Voluntary Turnover Rates in the Canadian Non Governmental Sector," ILR Review, Cornell University, ILR School, vol. 63(2), pages 228-246, January.
    11. Janine Leschke & Andrew Watt, 2014. "Challenges in Constructing a Multi-dimensional European Job Quality Index," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 118(1), pages 1-31, August.
    12. Jou, Rong-Chang & Kuo, Chung-Wei & Tang, Mei-Ling, 2013. "A study of job stress and turnover tendency among air traffic controllers: The mediating effects of job satisfaction," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 57(C), pages 95-104.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. repec:eee:transa:v:110:y:2018:i:c:p:1-12 is not listed on IDEAS

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:91:y:2016:i:c:p:251-259. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.