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Workplace flexibility and job satisfaction: some evidence from Europe


  • Federica Origo
  • Laura Pagani


Purpose - The purpose of this paper is to empirically test whether various flexible work arrangements produce different effects on alternative measures of job satisfaction in Europe. To test the existence of heterogeneity in the impact of flexibility on job satisfaction, the paper verifies whether this relation varies with workers' characteristics. Design/methodology/approach - Empirical evidence is based on a representative sample of European employees taken from a specific wave of the Eurobarometer survey. An ordered probit estimator is used to get the relevant estimates and endogeneity problems have been addressed by exploiting the richness of the data-set in terms of information on workers' attitude toward work and life (used as proxies of unobserved time-invariant factors, which are the primary source of endogeneity). Findings - A positive link was found between functional flexibility and job satisfaction and either no effect or a negative impact of quantitative flexibility. The positive impact of functional flexibility is greater when considering satisfaction for intrinsic aspects of the job. Estimates by workers' characteristics highlight interesting differences by age, skill and country of residence. Research limitations/implications - The major limitation is the cross-sectional nature of the data, but there was no awareness of any panel data containing information on all the relevant variables of this analysis. Originality/value - With respect to the existing literature, the paper simultaneously considers different types of flexibility and estimates their effect on different facets of job satisfaction, also considering the impact of flexibility on job satisfaction by workers' characteristics. This evidence may be useful to firms in designing more tailored flexibility packages.

Suggested Citation

  • Federica Origo & Laura Pagani, 2008. "Workplace flexibility and job satisfaction: some evidence from Europe," International Journal of Manpower, Emerald Group Publishing, vol. 29(6), pages 539-566, September.
  • Handle: RePEc:eme:ijmpps:v:29:y:2008:i:6:p:539-566

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    Cited by:

    1. Mohit Yadav & Santosh Rangnekar & Umesh Bamel, 2016. "Workplace Flexibility Dimensions as Enablers of Organizational Citizenship Behavior," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 17(1), pages 41-56, March.
    2. Viete, Steffen & Erdsiek, Daniel, 2015. "Mobile information and communication technologies, flexible work organization and labor productivity: Firm-level evidence," ZEW Discussion Papers 15-087, ZEW - Zentrum für Europäische Wirtschaftsforschung / Center for European Economic Research.
    3. Lannoo, Steven & Verhofstadt, Elsy, 2016. "What drives the drivers? Predicting turnover intentions in the Belgian bus and coach industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 91(C), pages 251-259.
    4. José Manuel Lasierra & José Alberto Molina & Raquel Ortega, 2016. "How does work management improve job satisfaction? Evidence from Spain," Economics Bulletin, AccessEcon, vol. 36(2), pages 1202-1213.
    5. Michael Beckmann & Thomas Cornelissen & Bern Schauenberg, 2009. "Fixed-term employment, work organization and job satisfaction: Evidence from German individual-level data," Working papers 2009/09, Faculty of Business and Economics - University of Basel.
    6. Beckmann, Michael & Hegedüs, Istvan, 2011. "Trust-based working time and organizational performance: evidence from German establishment-level panel data," Working papers 2011/13, Faculty of Business and Economics - University of Basel.
    7. Agnieszka Springer, 2011. "Chosen factors affecting employees' satisfaction (Wybrane czynniki ksztaltujace satysfakcje pracownika)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 9(34a), pages 162-180.


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