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Determinants of job satisfaction and performance of seafarers

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  • Yuen, Kum Fai
  • Loh, Hui Shan
  • Zhou, Qingji
  • Wong, Yiik Diew

Abstract

The ability to motivate and retain seafarers is a critical manpower issue in view of global labour shortage and high turnover rate among seafarers. The objective of this paper is to analyse the core determinants of job satisfaction and performance of seafarers. A survey was administered on 116 seafaring officers and the obtained data were analysed using structural equation modelling. The results show that job satisfaction is considerably correlated with job performance of seafarers. In addition, the amount of stress associated with working onboard a ship and attractiveness of rewards are key determinants of job satisfaction. The dispositions of seafarers and appeal of the job design also have considerable impacts on job satisfaction. Based on literature review and post-survey interviews, a management model consisting of policies and strategies to motivate and retain seafarers is proposed.

Suggested Citation

  • Yuen, Kum Fai & Loh, Hui Shan & Zhou, Qingji & Wong, Yiik Diew, 2018. "Determinants of job satisfaction and performance of seafarers," Transportation Research Part A: Policy and Practice, Elsevier, vol. 110(C), pages 1-12.
    • Handle: RePEc:eee:transa:v:110:y:2018:i:c:p:1-12
    DOI: 10.1016/j.tra.2018.02.006
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    1. Ji An & Yun Liu & Yujie Sun & Chen Liu, 2020. "Impact of Work–Family Conflict, Job Stress and Job Satisfaction on Seafarer Performance," IJERPH, MDPI, vol. 17(7), pages 1-14, March.
    2. M, Mirfan & Gani, H. Mursalim Umar & Serang, Serlin & Arifin, H. Zaenal & Jamali, Hisnol, 2018. "Relation of Lecturer’s Competency, Motivation and Utilization of Information and Communication Technologies to Job Satisfaction and Performance," OSF Preprints kcxf3, Center for Open Science.
    3. Ali Katebi & Mohammad Hossain HajiZadeh & Ali Bordbar & Amir Masoud Salehi, 2022. "The Relationship Between “Job Satisfaction” and “Job Performance”: A Meta-analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 21-42, March.
    4. Li, Xue & Seah, Rachel & Wang, Xueqin & Yuen, Kum Fai, 2022. "Investigating the role of sociotechnical factors on seafarers’ psychological capital and mental well-being," Technology in Society, Elsevier, vol. 71(C).
    5. Md. Abu Issa Gazi & Md. Aminul Islam & Jakhongir Shaturaev & Bablu Kumar Dhar, 2022. "Effects of Job Satisfaction on Job Performance of Sugar Industrial Workers: Empirical Evidence from Bangladesh," Sustainability, MDPI, vol. 14(21), pages 1-24, October.
    6. Erick P. Massami & Malima M. Manyasi, 2021. "Analysis of determinants of work performance for seafarers based on fuzzy Electre model," Journal of Shipping and Trade, Springer, vol. 6(1), pages 1-20, December.
    7. Aurelian-Petruș Plopeanu & Daniel Homocianu & Ionel Bostan & Ana-Iolanda Vodă & Nelu Florea, 2021. "Sustainable Careers: Reliability of Job Satisfaction Predictors for Employees Aged 50+. Evidence from Romanian Development Regions," Sustainability, MDPI, vol. 13(15), pages 1-23, July.
    8. Wang, Xueqin & Wong, Yiik Diew & Li, Kevin X. & Yuen, Kum Fai, 2021. "Shipping industry's sustainability communications to public in social media: A longitudinal analysis," Transport Policy, Elsevier, vol. 110(C), pages 123-134.
    9. Lovemore Chikazhe & cmakanyeza@unam.na, 2022. "Self-Perceived Job Performance as a Mediator of the Effects of Academic Satisfaction and Quality on Loyalty," Journal of Marketing and Consumer Behaviour in Emerging Markets, University of Warsaw, Faculty of Management, vol. 2(15), pages 37-52.
    10. Zhou, Yusheng & Li, Xue & Yuen, Kum Fai, 2022. "Holistic risk assessment of container shipping service based on Bayesian Network Modelling," Reliability Engineering and System Safety, Elsevier, vol. 220(C).
    11. Sabir Sadiq Abdulkhaliq & Zrar Mohsin Mohammadali, 2019. "The Impact of Job Satisfaction on Employees' Performance: A Case Study of Al Hayat Company - Pepsi Employees in Erbil, Kurdistan Region - Iraq," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 4(2), pages 1-13, June.
    12. M, Mirfan & Gani, H. Mursalim Umar & Serang, Serlin & Arifin, H. Zaenal & Jamali, Hisnol, 2018. "Relation of Lecturer’s Competency, Motivation and Utilization of Information and Communication Technologies to Job Satisfaction and Performance," OSF Preprints q7w5y, Center for Open Science.
    13. Siti Nazilah Mat Ali & Lucian-Ionel Cioca & Ruhiyah Sakinah Kayati & Jumadil Saputra & Muhammad Adam & Roxana Plesa & Raja Zirwatul Aida Raja Ibrahim, 2023. "A Study of Psychometric Instruments and Constructs of Work-Related Stress among Seafarers: A Qualitative Approach," IJERPH, MDPI, vol. 20(4), pages 1-22, February.

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