IDEAS home Printed from https://ideas.repec.org/a/eee/transa/v110y2018icp1-12.html
   My bibliography  Save this article

Determinants of job satisfaction and performance of seafarers

Author

Listed:
  • Yuen, Kum Fai
  • Loh, Hui Shan
  • Zhou, Qingji
  • Wong, Yiik Diew

Abstract

The ability to motivate and retain seafarers is a critical manpower issue in view of global labour shortage and high turnover rate among seafarers. The objective of this paper is to analyse the core determinants of job satisfaction and performance of seafarers. A survey was administered on 116 seafaring officers and the obtained data were analysed using structural equation modelling. The results show that job satisfaction is considerably correlated with job performance of seafarers. In addition, the amount of stress associated with working onboard a ship and attractiveness of rewards are key determinants of job satisfaction. The dispositions of seafarers and appeal of the job design also have considerable impacts on job satisfaction. Based on literature review and post-survey interviews, a management model consisting of policies and strategies to motivate and retain seafarers is proposed.

Suggested Citation

  • Yuen, Kum Fai & Loh, Hui Shan & Zhou, Qingji & Wong, Yiik Diew, 2018. "Determinants of job satisfaction and performance of seafarers," Transportation Research Part A: Policy and Practice, Elsevier, vol. 110(C), pages 1-12.
    • Handle: RePEc:eee:transa:v:110:y:2018:i:c:p:1-12
    DOI: 10.1016/j.tra.2018.02.006
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0965856417304093
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.tra.2018.02.006?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Michelle Thomas & Helen Sampson & Minghua Zhao, 2003. "Finding a balance: companies, seafarers and family life," Maritime Policy & Management, Taylor & Francis Journals, vol. 30(1), pages 59-76, January.
    2. ABM Abdullah, 2017. "Managing the Psychological Contract," Springer Books, Springer, number 978-3-319-53538-8, January.
    3. Birgit Pauksztat, 2017. "‘Only work and sleep’: seafarers’ perceptions of job demands of short sea cargo shipping lines and their effects on work and life on board," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(7), pages 899-915, October.
    4. Jiangang Fei & Jianjun Lu, 2015. "Analysis of students' perceptions of seafaring career in China based on artificial neural network and genetic programming," Maritime Policy & Management, Taylor & Francis Journals, vol. 42(2), pages 111-126, February.
    5. Shaun Ruggunan & Herbert Kanengoni, 2017. "Pursuing a career at sea: an empirical profile of South African cadets and implications for career awareness," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(3), pages 289-303, April.
    6. Jørn Fenstad & Øyvind Dahl & Trond Kongsvik, 2016. "Shipboard safety: exploring organizational and regulatory factors," Maritime Policy & Management, Taylor & Francis Journals, vol. 43(5), pages 552-568, July.
    7. Yi-Shih Chung & Paul Tae-Woo Lee & Jeong-Kwan Lee, 2017. "Burnout in seafarers: its antecedents and effects on incidents at sea," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(7), pages 916-931, October.
    8. Joseph Lo Iacono & Scott K. Weaven & Deborah Griffin, 2016. "Examination into the effects of job satisfaction on salesperson deviance: The moderating role of customer orientation," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 17(2), pages 173-186, April.
    9. Vinh V. Thai & Linkesh Balasubramanyam & Karen Kai Lin Yeoh & Sofian Norsofiana, 2013. "Revisiting the seafarer shortage problem: the case of Singapore," Maritime Policy & Management, Taylor & Francis Journals, vol. 40(1), pages 80-94, January.
    10. Lannoo, Steven & Verhofstadt, Elsy, 2016. "What drives the drivers? Predicting turnover intentions in the Belgian bus and coach industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 91(C), pages 251-259.
    11. Heather McLaughlin, 2015. "Seafarers in the spotlight," Maritime Policy & Management, Taylor & Francis Journals, vol. 42(2), pages 95-96, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ji An & Yun Liu & Yujie Sun & Chen Liu, 2020. "Impact of Work–Family Conflict, Job Stress and Job Satisfaction on Seafarer Performance," IJERPH, MDPI, vol. 17(7), pages 1-14, March.
    2. Ali Katebi & Mohammad Hossain HajiZadeh & Ali Bordbar & Amir Masoud Salehi, 2022. "The Relationship Between “Job Satisfaction” and “Job Performance”: A Meta-analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 21-42, March.
    3. Aurelian-Petruș Plopeanu & Daniel Homocianu & Ionel Bostan & Ana-Iolanda Vodă & Nelu Florea, 2021. "Sustainable Careers: Reliability of Job Satisfaction Predictors for Employees Aged 50+. Evidence from Romanian Development Regions," Sustainability, MDPI, vol. 13(15), pages 1-23, July.
    4. M, Mirfan & Gani, H. Mursalim Umar & Serang, Serlin & Arifin, H. Zaenal & Jamali, Hisnol, 2018. "Relation of Lecturer’s Competency, Motivation and Utilization of Information and Communication Technologies to Job Satisfaction and Performance," OSF Preprints q7w5y, Center for Open Science.
    5. Siti Nazilah Mat Ali & Lucian-Ionel Cioca & Ruhiyah Sakinah Kayati & Jumadil Saputra & Muhammad Adam & Roxana Plesa & Raja Zirwatul Aida Raja Ibrahim, 2023. "A Study of Psychometric Instruments and Constructs of Work-Related Stress among Seafarers: A Qualitative Approach," IJERPH, MDPI, vol. 20(4), pages 1-22, February.
    6. M, Mirfan & Gani, H. Mursalim Umar & Serang, Serlin & Arifin, H. Zaenal & Jamali, Hisnol, 2018. "Relation of Lecturer’s Competency, Motivation and Utilization of Information and Communication Technologies to Job Satisfaction and Performance," OSF Preprints kcxf3, Center for Open Science.
    7. Li, Xue & Seah, Rachel & Wang, Xueqin & Yuen, Kum Fai, 2022. "Investigating the role of sociotechnical factors on seafarers’ psychological capital and mental well-being," Technology in Society, Elsevier, vol. 71(C).
    8. Md. Abu Issa Gazi & Md. Aminul Islam & Jakhongir Shaturaev & Bablu Kumar Dhar, 2022. "Effects of Job Satisfaction on Job Performance of Sugar Industrial Workers: Empirical Evidence from Bangladesh," Sustainability, MDPI, vol. 14(21), pages 1-24, October.
    9. Erick P. Massami & Malima M. Manyasi, 2021. "Analysis of determinants of work performance for seafarers based on fuzzy Electre model," Journal of Shipping and Trade, Springer, vol. 6(1), pages 1-20, December.
    10. Wang, Xueqin & Wong, Yiik Diew & Li, Kevin X. & Yuen, Kum Fai, 2021. "Shipping industry's sustainability communications to public in social media: A longitudinal analysis," Transport Policy, Elsevier, vol. 110(C), pages 123-134.
    11. Lovemore Chikazhe & cmakanyeza@unam.na, 2022. "Self-Perceived Job Performance as a Mediator of the Effects of Academic Satisfaction and Quality on Loyalty," Journal of Marketing and Consumer Behaviour in Emerging Markets, University of Warsaw, Faculty of Management, vol. 2(15), pages 37-52.
    12. Zhou, Yusheng & Li, Xue & Yuen, Kum Fai, 2022. "Holistic risk assessment of container shipping service based on Bayesian Network Modelling," Reliability Engineering and System Safety, Elsevier, vol. 220(C).
    13. Sabir Sadiq Abdulkhaliq & Zrar Mohsin Mohammadali, 2019. "The Impact of Job Satisfaction on Employees' Performance: A Case Study of Al Hayat Company - Pepsi Employees in Erbil, Kurdistan Region - Iraq," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 4(2), pages 1-13, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ji An & Yun Liu & Yujie Sun & Chen Liu, 2020. "Impact of Work–Family Conflict, Job Stress and Job Satisfaction on Seafarer Performance," IJERPH, MDPI, vol. 17(7), pages 1-14, March.
    2. Marie-Noëlle Albert & Nadia Lazzari Dodeler & Emmanuel Guy, 2016. "From a Seafarer’s Career Management to the Management of Interwoven Sea- and Shore-Based Careers," SAGE Open, , vol. 6(1), pages 21582440166, February.
    3. Heij, C. & Knapp, S., 2018. "Predictive power of inspection outcomes for future shipping accidents," Econometric Institute Research Papers EI2018-09, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    4. Zhiwei Zhao & David Walters & Desai Shan, 2020. "Impediments to free movement of Chinese seafarers in the maritime labour market," The Economic and Labour Relations Review, , vol. 31(3), pages 425-443, September.
    5. Good, Megan C. & Schwepker, Charles H., 2022. "Business-to-business salespeople and political skill: Relationship building, deviance, and performance," Journal of Business Research, Elsevier, vol. 139(C), pages 32-43.
    6. Wang, Xueqin & Wong, Yiik Diew & Li, Kevin X. & Yuen, Kum Fai, 2021. "Shipping industry's sustainability communications to public in social media: A longitudinal analysis," Transport Policy, Elsevier, vol. 110(C), pages 123-134.
    7. Yi-Shih Chung & Paul Tae-Woo Lee & Jeong-Kwan Lee, 2017. "Burnout in seafarers: its antecedents and effects on incidents at sea," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(7), pages 916-931, October.
    8. Gabriel Dorantes-Argandar & Edna Yasiel Rivera-Vázquez & Karlena María Cárdenas-Espinoza, 2019. "Measuring situations that stress public bus users in Mexico: a case study of Cuernavaca, Morelos," Public Transport, Springer, vol. 11(3), pages 577-587, October.
    9. Chen, Yang & Zhang, Qiang & Chen, Shun & Wan, Zheng, 2019. "Chinese third-party shipping internet platforms: Thriving and surviving in a two-sided market (2013–2016)," Transport Policy, Elsevier, vol. 82(C), pages 117-126.
    10. J. Sánchez-Beaskoetxea & C. Coca García, 2015. "Media image of seafarers in the Spanish printed press," Maritime Policy & Management, Taylor & Francis Journals, vol. 42(2), pages 97-110, February.
    11. Yuen, Kum Fai & Thai, Vinh V. & Wong, Yiik Diew, 2017. "Corporate social responsibility and classical competitive strategies of maritime transport firms: A contingency-fit perspective," Transportation Research Part A: Policy and Practice, Elsevier, vol. 98(C), pages 1-13.
    12. Dubnovitskaya, Anastasia & Furmanov, Kirill, 2023. "Job satisfaction in Russia: Wages, working conditions and promotion opportunities," Applied Econometrics, Russian Presidential Academy of National Economy and Public Administration (RANEPA), vol. 72, pages 121-139.
    13. Hristos Karahalios, 2017. "Evaluating the knowledge of experts in the maritime regulatory field," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(4), pages 426-441, May.
    14. Li, Xue & Seah, Rachel & Wang, Xueqin & Yuen, Kum Fai, 2022. "Investigating the role of sociotechnical factors on seafarers’ psychological capital and mental well-being," Technology in Society, Elsevier, vol. 71(C).
    15. Özkan Uğurlu & Serdar Kum & Yusuf Volkan Aydoğdu, 2017. "Analysis of occupational accidents encountered by deck cadets in maritime transportation," Maritime Policy & Management, Taylor & Francis Journals, vol. 44(3), pages 304-322, April.
    16. Yuan Gu & Dongbei Liu & Guoping Zheng & Chuanyong Yang & Zhen Dong & Eugene Y. J. Tee, 2020. "The Effects of Chinese Seafarers’ Job Demands on Turnover Intention: The Role of Fun at Work," IJERPH, MDPI, vol. 17(14), pages 1-14, July.
    17. Nejib Ben moussa, 2018. "The contribution of job satisfaction, organizational climate and employee commitment on management innovation in Tunisian SMEs: The effect of the post-revolution environment," Economics Bulletin, AccessEcon, vol. 38(4), pages 2167-2183.
    18. Lu, Chin-Shan & Weng, Hsiang-Kai & Huang, Fei & Leung, Lai-Han & Wang, Wen-Di, 2018. "Assessing the seafaring intention of maritime students in Hong Kong," Transportation Research Part A: Policy and Practice, Elsevier, vol. 110(C), pages 258-273.
    19. Helen Devereux & Emma Wadsworth, 2021. "Work scheduling and work location control in precarious and ‘permanent’ employment," The Economic and Labour Relations Review, , vol. 32(2), pages 230-246, June.
    20. Justin Pence & Zahra Mohaghegh, 2020. "A Discourse on the Incorporation of Organizational Factors into Probabilistic Risk Assessment: Key Questions and Categorical Review," Risk Analysis, John Wiley & Sons, vol. 40(6), pages 1183-1211, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:110:y:2018:i:c:p:1-12. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.