IDEAS home Printed from https://ideas.repec.org/a/eee/touman/v57y2016icp91-105.html
   My bibliography  Save this article

Vandalism and tourism settings: An integrative review

Author

Listed:
  • Bhati, Abhishek
  • Pearce, Philip

Abstract

Although wide agreement exists in the literature concerning the presence of vandalism in tourism, very little attention has been given to studying the phenomenon. This paper reviews published literature that addresses vandalism, its manifestation in tourism and its prevention. The review provides a comprehensive analysis of empirical research on the motivations for vandalism, deviant visitor behaviour and intervention strategies to manage such behaviours in tourism settings. The paper reviews the micro-level and macro level forces influencing vandalism and provides a definition, thematic analysis of current literature on motivation of vandalism and common themes in vandalism prevention. The analysis demonstrates a range of intervention strategies to curb vandalism. An evolution towards the use of more refined proactive techniques is apparent in recent work. The review provides a foundation for further work by theorists and practitioners.

Suggested Citation

  • Bhati, Abhishek & Pearce, Philip, 2016. "Vandalism and tourism settings: An integrative review," Tourism Management, Elsevier, vol. 57(C), pages 91-105.
  • Handle: RePEc:eee:touman:v:57:y:2016:i:c:p:91-105
    DOI: 10.1016/j.tourman.2016.05.005
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0261517716300644
    Download Restriction: no

    File URL: https://libkey.io/10.1016/j.tourman.2016.05.005?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Baron, Stephen W., 2006. "Street youth, strain theory, and crime," Journal of Criminal Justice, Elsevier, vol. 34(2), pages 209-223.
    2. Thompson, Kirrilly & Offler, Naomi & Hirsch, Lily & Every, Danielle & Thomas, Matthew J. & Dawson, Drew, 2012. "From broken windows to a renovated research agenda: A review of the literature on vandalism and graffiti in the rail industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 46(8), pages 1280-1290.
    3. Fullerton, R. A. & Punj, G., 2004. "Repercussions of promoting an ideology of consumption: consumer misbehavior," Journal of Business Research, Elsevier, vol. 57(11), pages 1239-1249, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bhati, Abhishek & Pearce, Philip, 2017. "Tourist attractions in Bangkok and Singapore; linking vandalism and setting characteristics," Tourism Management, Elsevier, vol. 63(C), pages 15-30.
    2. Chu feng Yu & Yong Ma & Jie Ren, 2021. "Mapping the Landscape and Evolution of Research on Pro-Environmental Behavior of Tourists," SAGE Open, , vol. 11(3), pages 21582440211, August.
    3. Li, Tao & Chen, Yun, 2017. "The destructive power of money and vanity in deviant tourist behavior," Tourism Management, Elsevier, vol. 61(C), pages 152-160.
    4. Zain ul Abedin Janjua & Gengeswari Krishnapillai & Mobashar Rahman, 2021. "A Systematic Literature Review of Rural Homestays and Sustainability in Tourism," SAGE Open, , vol. 11(2), pages 21582440211, April.
    5. Li, Tao & Chen, Yun, 2022. "The obstacle to building a mutual regulation system: Exploring people's intervention intention toward tourists' deviant behavior," Annals of Tourism Research, Elsevier, vol. 93(C).
    6. Abhishek Bhati, 2021. "Psychographic variables, tourist behaviour and vandalism in the South-East Asian tourism sector," PLOS ONE, Public Library of Science, vol. 16(6), pages 1-15, June.
    7. Ji Wu & Zhiqiang (Eric) Zheng & J. Leon Zhao, 2021. "FairPlay: Detecting and Deterring Online Customer Misbehavior," Information Systems Research, INFORMS, vol. 32(4), pages 1323-1346, December.
    8. Fombelle, Paul W. & Voorhees, Clay M. & Jenkins, Mason R. & Sidaoui, Karim & Benoit, Sabine & Gruber, Thorsten & Gustafsson, Anders & Abosag, Ibrahim, 2020. "Customer deviance: A framework, prevention strategies, and opportunities for future research," Journal of Business Research, Elsevier, vol. 116(C), pages 387-400.
    9. Marco Giovagnoli, 2017. "Il fenomeno del vandalismo. Dal "vandalismo tradizionale" al "vandalismo in doppio petto"," PRISMA Economia - Societ? - Lavoro, FrancoAngeli Editore, vol. 2017(1-2), pages 82-110.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Appleyard, Mathew, 2015. "Corporate responses to online music piracy: Strategic lessons for the challenge of additive manufacturing," Business Horizons, Elsevier, vol. 58(1), pages 69-76.
    2. Anna Adamik & Michał Nowicki, 2019. "Pathologies and Paradoxes of Co-Creation: A Contribution to the Discussion about Corporate Social Responsibility in Building a Competitive Advantage in the Age of Industry 4.0," Sustainability, MDPI, vol. 11(18), pages 1-38, September.
    3. Reynolds, Kate L. & Harris, Lloyd C., 2009. "Dysfunctional Customer Behavior Severity: An Empirical Examination," Journal of Retailing, Elsevier, vol. 85(3), pages 321-335.
    4. Daunt, Kate L. & Harris, Lloyd C., 2011. "Customers acting badly: Evidence from the hospitality industry," Journal of Business Research, Elsevier, vol. 64(10), pages 1034-1042, October.
    5. Yuanqiong He & Junfang Zhang & Yuanyuan Zhou & Zhilin Yang, 2019. "“Monkey See, Monkey Do?”: The Effect of Construal Level on Consumers’ Reactions to Others’ Unethical Behavior," Journal of Business Ethics, Springer, vol. 156(2), pages 455-472, May.
    6. Alexander, Matthew & Hamilton, Kathy, 2015. "A ‘placeful’ station? The community role in place making and improving hedonic value at local railway stations," Transportation Research Part A: Policy and Practice, Elsevier, vol. 82(C), pages 65-77.
    7. Barn, Ravinder & Tan, Jo-Pei, 2015. "Foster youth and drug use: Exploring risk and protective factors," Children and Youth Services Review, Elsevier, vol. 56(C), pages 107-115.
    8. McColl-Kennedy, Janet R. & Patterson, Paul G. & Smith, Amy K. & Brady, Michael K., 2009. "Customer Rage Episodes: Emotions, Expressions and Behaviors," Journal of Retailing, Elsevier, vol. 85(2), pages 222-237.
    9. Hou, Tingting & Luo, Xin (Robert) & Ke, Dan & Cheng, Xusen, 2022. "Exploring different appraisals in deviant sharing behaviors: A mixed-methods study," Journal of Business Research, Elsevier, vol. 139(C), pages 496-509.
    10. Barn, Ravinder & Tan, Jo-Pei, 2012. "Foster youth and crime: Employing general strain theory to promote understanding," Journal of Criminal Justice, Elsevier, vol. 40(3), pages 212-220.
    11. Minjeong Kang & Taeshik Gong, 2019. "Dysfunctional customer behavior: conceptualization and empirical validation," Service Business, Springer;Pan-Pacific Business Association, vol. 13(4), pages 625-646, December.
    12. Jing Lan & Yuge Ma & Dajian Zhu & Diana Mangalagiu & Thomas F. Thornton, 2017. "Enabling Value Co-Creation in the Sharing Economy: The Case of Mobike," Sustainability, MDPI, vol. 9(9), pages 1-20, August.
    13. Tine Bock & Patrick Kenhove, 2010. "Consumer Ethics: The Role of Self-Regulatory Focus," Journal of Business Ethics, Springer, vol. 97(2), pages 241-255, December.
    14. Pénélope Codello-Guijarro & Muriel Jougleux & Carole Camisullis & Mathias Szpirglas, 2012. "Co-production models and organizational control of deviant customer behavior : the example of peer-to-peer car-sharing," Post-Print hal-01122938, HAL.
    15. Dorsey, Joshua D. & Ashley, Christy & Oliver, Jason D., 2016. "Triggers and outcomes of customer-to-customer aisle rage," Journal of Retailing and Consumer Services, Elsevier, vol. 32(C), pages 67-77.
    16. Marco Giovagnoli, 2017. "Il fenomeno del vandalismo. Dal "vandalismo tradizionale" al "vandalismo in doppio petto"," PRISMA Economia - Societ? - Lavoro, FrancoAngeli Editore, vol. 2017(1-2), pages 82-110.
    17. O'Mahony, Barry & Ohtsuka, Keis, 2015. "Responsible gambling: Sympathy, empathy or telepathy?," Journal of Business Research, Elsevier, vol. 68(10), pages 2132-2139.
    18. Ji Wu & Zhiqiang (Eric) Zheng & J. Leon Zhao, 2021. "FairPlay: Detecting and Deterring Online Customer Misbehavior," Information Systems Research, INFORMS, vol. 32(4), pages 1323-1346, December.
    19. Cassady Pitt & Brittani Walker, 2022. "Economic Strain and Adolescent Violence. Are extracurricular activities a conditioning effect?," Academicus International Scientific Journal, Entrepreneurship Training Center Albania, issue 25, pages 194-213, January.
    20. Ruby Saine & Alexander J. Kull & Ali Besharat & Sajeev Varki, 2021. "I See Me: The Role of Observer Imagery in Reducing Consumer Transgressions," Journal of Business Ethics, Springer, vol. 168(4), pages 721-732, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:touman:v:57:y:2016:i:c:p:91-105. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/tourism-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.