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Measuring the quality of the first/last mile connection to public transport

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  • Venter, Christoffel J.

Abstract

The first and last mile of the public transport trip is an important component of the overall quality experienced by a transit user. While individual modes used during the first/last mile (1LM) trip, such as walking and feeder buses, have been widely studied, the multimodal and diverse nature of the 1LM environment is rarely dealt with. The paper presents a methodology for assessing the quality of the 1LM environment that combines objective measures with user perceptions into a single index that can be applied at a route, station, or system level. Firstly a survey is undertaken to understand passengers’ requirements for the 1LM environment, from which importance weightings are derived for its different aspects. An environmental audit methodology is used for assessing 1LM quality, incorporating walkability, pedestrian level of service, and feeder bus metrics. The methodology is tested for the Gautrain rail service in Gauteng, South Africa. We find that passengers highly value security from crime on the 1LM trip, and that aspects of travel time and cost of the access trip are most in need of improvement. 1LM quality varies substantially between locations, especially between suburban and urban core areas, indicating areas that might be prioritised for attention.

Suggested Citation

  • Venter, Christoffel J., 2020. "Measuring the quality of the first/last mile connection to public transport," Research in Transportation Economics, Elsevier, vol. 83(C).
    • Handle: RePEc:eee:retrec:v:83:y:2020:i:c:s0739885920301475
    DOI: 10.1016/j.retrec.2020.100949
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    References listed on IDEAS

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    Cited by:

    1. Marek Bauer & Piotr Kisielewski, 2021. "The Influence of the Duration of Journey Stages on Transport Mode Choice: A Case Study in the City of Tarnow," Sustainability, MDPI, vol. 13(11), pages 1-15, May.
    2. van Kuijk, Roy J. & de Almeida Correia, Gonçalo Homem & van Oort, Niels & van Arem, Bart, 2022. "Preferences for first and last mile shared mobility between stops and activity locations: A case study of local public transport users in Utrecht, the Netherlands," Transportation Research Part A: Policy and Practice, Elsevier, vol. 166(C), pages 285-306.
    3. Yen, Barbara T.H. & Mulley, Corinne & Yeh, Chia-Jung, 2023. "How public shared bike can assist first and last mile accessibility: A case study of the MRT system in Taipei City, Taiwan," Journal of Transport Geography, Elsevier, vol. 108(C).

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    More about this item

    Keywords

    First-last mile connectivity; User requirements; Multimodal level of service; Infrastructure audits;
    All these keywords.

    JEL classification:

    • R41 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Transportation: Demand, Supply, and Congestion; Travel Time; Safety and Accidents; Transportation Noise
    • R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning

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