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Analysis of third party reverse logistics provider using interpretive structural modeling


  • Govindan, Kannan
  • Palaniappan, Murugesan
  • Zhu, Qinghua
  • Kannan, Devika


Due to growing economic environment and the introduction of new technologies in marketing, another topic of great interest to logistics today is the use of contract or third party services. In the complicated business world, the company is involved in reuse, recycling, and remanufacturing functions using a third party logistics provider which has an impact on the total performance of the firm. In the development of the reverse logistics concept and practice, the selection of providers for the specific function of reverse logistics support becomes more important. After scanning the surplus of literatures, it was concluded that multiple dimensions and attributes must be used in the evaluation and selection of 3PRLP.

Suggested Citation

  • Govindan, Kannan & Palaniappan, Murugesan & Zhu, Qinghua & Kannan, Devika, 2012. "Analysis of third party reverse logistics provider using interpretive structural modeling," International Journal of Production Economics, Elsevier, vol. 140(1), pages 204-211.
  • Handle: RePEc:eee:proeco:v:140:y:2012:i:1:p:204-211
    DOI: 10.1016/j.ijpe.2012.01.043

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    References listed on IDEAS

    1. Cochran, Jeffery K. & Ramanujam, Balaji, 2006. "Carrier-mode logistics optimization of inbound supply chains for electronics manufacturing," International Journal of Production Economics, Elsevier, vol. 103(2), pages 826-840, October.
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    5. Kim, Moon-Koo & Park, Myeong-Cheol & Jeong, Dong-Heon, 2004. "The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services," Telecommunications Policy, Elsevier, vol. 28(2), pages 145-159, March.
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    7. van Dijck, Jules J. J., 1990. "Transitional management in an evolving European context," European Management Journal, Elsevier, vol. 8(4), pages 474-479, December.
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    9. Berg, J. P. van den & Zijm, W. H. M., 1999. "Models for warehouse management: Classification and examples," International Journal of Production Economics, Elsevier, vol. 59(1-3), pages 519-528, March.
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