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Critical success factors for the sustainability of Kaizen event human resource outcomes: An empirical study

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  • Glover, Wiljeana J.
  • Farris, Jennifer A.
  • Van Aken, Eileen M.
  • Doolen, Toni L.

Abstract

Kaizen events have been widely reported to produce positive change in business results and human resource outcomes. However, sustaining or improving upon the results of a Kaizen event over time can be difficult for many organizations and has received limited empirical research attention to date. This paper identifies the factors that most strongly influence the sustainability of work area employee attitudes and commitment to Kaizen events based on a field study of 65 events in eight manufacturing organizations. The findings also present guidelines for organizations and areas for future research.

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  • Glover, Wiljeana J. & Farris, Jennifer A. & Van Aken, Eileen M. & Doolen, Toni L., 2011. "Critical success factors for the sustainability of Kaizen event human resource outcomes: An empirical study," International Journal of Production Economics, Elsevier, vol. 132(2), pages 197-213, August.
  • Handle: RePEc:eee:proeco:v:132:y:2011:i:2:p:197-213
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    3. Ambra Galeazzo & Andrea Furlan & Andrea Vinelli, 2017. "The organizational infrastructure of continuous improvement – an empirical analysis," Operations Management Research, Springer, vol. 10(1), pages 33-46, June.
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    5. Mariana SEHLEANU & Elena-Simona FLORE, 2019. "Continuous Improvement Through Kaizen Management System: A Case Study," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 25-36, November.
    6. Hong, Paul & Jagani, Sandeep & Kim, Jinhwan & Youn, Sun Hee, 2019. "Managing sustainability orientation: An empirical investigation of manufacturing firms," International Journal of Production Economics, Elsevier, vol. 211(C), pages 71-81.
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    8. Tri Cicik Wijayanti & Made Setini & Dio Caisar Darma & Purwadi Purwadi & Prisciella Rizky Alka, 2020. "Connectivity Continuous Improvement Program and Employee Performance," International Review of Management and Marketing, Econjournals, vol. 10(1), pages 54-62.

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