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How voice shapes reactions to impartial decision-makers: An experiment on participation procedures

Author

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  • Kleine, Marco
  • Langenbach, Pascal
  • Zhurakhovska, Lilia

Abstract

This paper studies how participation in decision procedures affects people’s reactions to the deciding authority. In our economic experiment, having voice, i.e., the opportunity to state one’s opinion prior to a decision, significantly increases subordinates’ subsequent kindness towards the authority. These positive effects occur irrespectively of the decisions’ content. The experimental findings stress the positive effects of voice when subordinates and authorities interact. Our results suggest that in organizations, but also in the legal and political arena, participative decision-making can be used to guide people’s actions after decisions have been made.

Suggested Citation

  • Kleine, Marco & Langenbach, Pascal & Zhurakhovska, Lilia, 2017. "How voice shapes reactions to impartial decision-makers: An experiment on participation procedures," Journal of Economic Behavior & Organization, Elsevier, vol. 143(C), pages 241-253.
  • Handle: RePEc:eee:jeborg:v:143:y:2017:i:c:p:241-253
    DOI: 10.1016/j.jebo.2017.08.011
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    References listed on IDEAS

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    Keywords

    Voice; Participative decision-making; Communication; Laboratory experiment;

    JEL classification:

    • C91 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Individual Behavior
    • D03 - Microeconomics - - General - - - Behavioral Microeconomics: Underlying Principles
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • D63 - Microeconomics - - Welfare Economics - - - Equity, Justice, Inequality, and Other Normative Criteria and Measurement
    • K40 - Law and Economics - - Legal Procedure, the Legal System, and Illegal Behavior - - - General

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