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I Can’t Keep It to Myself Much Longer! How daily affective shifts shape employees’ constructive and destructive voice behaviors

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  • Li, Chang-Jun
  • Li, Hua
  • Dong, Jingyu
  • Li, Kunjing
  • Tao, Houyong

Abstract

Voice literature has long acknowledged that employees likely speak out after experiencing intense emotions. However, the intensity of certain experienced emotions can increase (upshift) or decrease (downshift) over time and it is unclear how changes in affect influence voice behavior. This research adopts an affective shift perspective to examine how upshifts in activated/deactivated positive (or negative) affect and their interactions predict daily constructive and destructive voice behaviors. Results from two experience sampling studies revealed that an upshift in activated positive affect enhanced daily constructive voice, and a simultaneous upshift in activated negative affect strengthened this effect. Additionally, an upshift in deactivated negative affect triggered daily destructive voice, and a concurrently experienced upshift in deactivated positive affect exacerbated this effect (only in Study 1). These findings advance our understanding of how affect influences voice behavior, offering novel insights into the dynamic affective mechanisms that drive different forms of employee voice.

Suggested Citation

  • Li, Chang-Jun & Li, Hua & Dong, Jingyu & Li, Kunjing & Tao, Houyong, 2025. "I Can’t Keep It to Myself Much Longer! How daily affective shifts shape employees’ constructive and destructive voice behaviors," Journal of Business Research, Elsevier, vol. 189(C).
    • Handle: RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296324006349
    DOI: 10.1016/j.jbusres.2024.115130
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    References listed on IDEAS

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