IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v125y2021icp710-719.html
   My bibliography  Save this article

Reference points for business model innovation in social purpose organizations: A stakeholder perspective

Author

Listed:
  • Siebold, Nicole

Abstract

Social purpose organizations pursue dual missions and address heterogeneous stakeholders, which offers them a broad range of opportunities to innovate their business models. In this paper, we identify key stakeholders of social purpose organizations – beneficiaries, donors, customers, employees, partners, competitors, and the government – and use them as reference points to analyze how the business model processes of value creation, delivery, and capture can be innovated. Our analysis identifies the key activities within each value process and the types of actions how social purpose organizations can pursue innovation related to each stakeholder group to expand in scale (impact width) or scope (impact depth). In increasingly competitive and constrained environments, we argue that, by considering the various ways how value can be created for, delivered with, and captured from key stakeholders, business model innovation may have the greatest potential to sustain social purpose organizations and increase their social impact.

Suggested Citation

  • Siebold, Nicole, 2021. "Reference points for business model innovation in social purpose organizations: A stakeholder perspective," Journal of Business Research, Elsevier, vol. 125(C), pages 710-719.
    • Handle: RePEc:eee:jbrese:v:125:y:2021:i:c:p:710-719
    DOI: 10.1016/j.jbusres.2020.01.032
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S014829632030045X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2020.01.032?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Bertrand Moingeon & Muhammad Yunus & Laurence Lehmann-Ortega, 2010. "Building Social Business Models: Lessons from the Grameen Experience," Post-Print hal-00528385, HAL.
    2. Wry, Tyler & Haugh, Helen, 2018. "Brace for impact: Uniting our diverse voices through a social impact frame," Journal of Business Venturing, Elsevier, vol. 33(5), pages 566-574.
    3. Filipe Santos, 2012. "A Positive Theory of Social Entrepreneurship," Journal of Business Ethics, Springer, vol. 111(3), pages 335-351, December.
    4. Weerawardena, Jay & Mort, Gillian Sullivan, 2006. "Investigating social entrepreneurship: A multidimensional model," Journal of World Business, Elsevier, vol. 41(1), pages 21-35, February.
    5. J. Dees, 2012. "A Tale of Two Cultures: Charity, Problem Solving, and the Future of Social Entrepreneurship," Journal of Business Ethics, Springer, vol. 111(3), pages 321-334, December.
    6. G. Lumpkin & Todd Moss & David Gras & Shoko Kato & Alejandro Amezcua, 2013. "Entrepreneurial processes in social contexts: how are they different, if at all?," Small Business Economics, Springer, vol. 40(3), pages 761-783, April.
    7. Seelos, Christian & Mair, Johanna, 2005. "Social entrepreneurship: Creating new business models to serve the poor," Business Horizons, Elsevier, vol. 48(3), pages 241-246.
    8. Uvin, Peter & Jain, Pankaj S. & Brown, L. David, 2000. "Think Large and Act Small: Toward a New Paradigm for NGO Scaling Up," World Development, Elsevier, vol. 28(8), pages 1409-1419, August.
    9. A. Montgomery & Peter Dacin & M. Dacin, 2012. "Collective Social Entrepreneurship: Collaboratively Shaping Social Good," Journal of Business Ethics, Springer, vol. 111(3), pages 375-388, December.
    10. David M. Townsend & Timothy A. Hart, 2008. "Perceived Institutional Ambiguity and the Choice of Organizational Form in Social Entrepreneurial Ventures," Entrepreneurship Theory and Practice, , vol. 32(4), pages 685-700, July.
    11. Benoît Demil & Xavier Lecocq & Joan E. Ricart & Christoph Zott, 2015. "Introduction to theSEJSpecial Issue on Business Models: Business Models within the Domain of Strategic Entrepreneurship," Post-Print hal-01563054, HAL.
    12. Jeffrey G. York & Isobel O'Neil & Saras D. Sarasvathy, 2016. "Exploring Environmental Entrepreneurship: Identity Coupling, Venture Goals, and Stakeholder Incentives," Journal of Management Studies, Wiley Blackwell, vol. 53(5), pages 695-737, July.
    13. Christoph Starke, 2012. "Serving the many or serving the most needy?," Economics of Governance, Springer, vol. 13(4), pages 365-386, December.
    14. Alejandro Agafonow, 2014. "Toward A Positive Theory of Social Entrepreneurship. On Maximizing Versus Satisficing Value Capture," Journal of Business Ethics, Springer, vol. 125(4), pages 709-713, December.
    15. Zahra, Shaker A. & Gedajlovic, Eric & Neubaum, Donald O. & Shulman, Joel M., 2009. "A typology of social entrepreneurs: Motives, search processes and ethical challenges," Journal of Business Venturing, Elsevier, vol. 24(5), pages 519-532, September.
    16. Öberseder, Magdalena & Schlegelmilch, Bodo B. & Murphy, Patrick E., 2013. "CSR practices and consumer perceptions," Journal of Business Research, Elsevier, vol. 66(10), pages 1839-1851.
    17. Weerawardena, Jay & McDonald, Robert E. & Mort, Gillian Sullivan, 2010. "Sustainability of nonprofit organizations: An empirical investigation," Journal of World Business, Elsevier, vol. 45(4), pages 346-356, October.
    18. S. Bacq & F. Janssen, 2011. "The multiple faces of social entrepreneurship: A review of definitional issues based on geographical and thematic criteria," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 23(5-6), pages 373-403, June.
    19. Fiona Wilson & James Post, 2013. "Business models for people, planet (& profits): exploring the phenomena of social business, a market-based approach to social value creation," Small Business Economics, Springer, vol. 40(3), pages 715-737, April.
    20. Dwivedi, Abhishek & Weerawardena, Jay, 2018. "Conceptualizing and operationalizing the social entrepreneurship construct," Journal of Business Research, Elsevier, vol. 86(C), pages 32-40.
    21. Nicole Siebold & Franziska Günzel-Jensen & Sabine Müller, 2019. "Balancing dual missions for social venture growth: a comparative case study," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 31(9-10), pages 710-734, October.
    22. James Austin & Howard Stevenson & Jane Wei–Skillern, 2006. "Social and Commercial Entrepreneurship: Same, Different, or Both?," Entrepreneurship Theory and Practice, , vol. 30(1), pages 1-22, January.
    23. Helen Haugh, 2007. "Community–Led Social Venture Creation," Entrepreneurship Theory and Practice, , vol. 31(2), pages 161-182, March.
    24. André, Kévin & Cho, Charles H. & Laine, Matias, 2018. "Reference points for measuring social performance: Case study of a social business venture," Journal of Business Venturing, Elsevier, vol. 33(5), pages 660-678.
    25. Lee, Eun Mi & Park, Seong-Yeon & Lee, Hyun Jung, 2013. "Employee perception of CSR activities: Its antecedents and consequences," Journal of Business Research, Elsevier, vol. 66(10), pages 1716-1724.
    26. Peredo, Ana María & McLean, Murdith, 2006. "Social entrepreneurship: A critical review of the concept," Journal of World Business, Elsevier, vol. 41(1), pages 56-65, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Best, Bernadette & Miller, Kristel & McAdam, Rodney & Maalaoui, Adnane, 2022. "Business model innovation within SPOs: Exploring the antecedents and mechanisms facilitating multi-level value co-creation within a value-network," Journal of Business Research, Elsevier, vol. 141(C), pages 475-494.
    2. Siebold, Nicole & Oelrich, Sebastian & Roche, Olivier P., 2023. "“I Am Your Partner, Am I Not?” An inquiry into stakeholder inclusion in platform organizations in times of crisis," Journal of Business Research, Elsevier, vol. 160(C).
    3. Chen, Minju & Wang, Chengbin, 2024. "How business model innovation facilitates microcredit in balancing social mission with commercial performance - evidence from local commercial banks," Technological Forecasting and Social Change, Elsevier, vol. 202(C).
    4. De Beule, Filip & Bruneel, Johan & Dobson, Kieran, 2023. "The internationalization of social enterprises: The impact of business model characteristics," International Business Review, Elsevier, vol. 32(6).
    5. Lu Zhang & Xuanzhi Yang & Sulu Zhu & Zhengyi Xia, 2023. "Business Model Innovation and Performance of Startups: The Moderating Role of External Legitimacy," Sustainability, MDPI, vol. 15(6), pages 1-20, March.
    6. Mehta, Nikhil & Mehta, Anju & Hassan, Yusuf & Buttner, Holly & RoyChowdhury, Sanchita, 2021. "Choices in CDO appointment and firm performance: Moving towards a Stakeholder-based approach," Journal of Business Research, Elsevier, vol. 134(C), pages 233-251.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gupta, Parul & Chauhan, Sumedha & Paul, Justin & Jaiswal, M.P., 2020. "Social entrepreneurship research: A review and future research agenda," Journal of Business Research, Elsevier, vol. 113(C), pages 209-229.
    2. Adélie Ranville & Marcos Barros, 2022. "Towards Normative Theories of Social Entrepreneurship. A Review of the Top Publications of the Field," Journal of Business Ethics, Springer, vol. 180(2), pages 407-438, October.
    3. Bonfanti, Angelo & De Crescenzo, Veronica & Simeoni, Francesca & Loza Adaui, Cristian R., 2024. "Convergences and divergences in sustainable entrepreneurship and social entrepreneurship research: A systematic review and research agenda," Journal of Business Research, Elsevier, vol. 170(C).
    4. Pradeep Kumar Hota & Balaji Subramanian & Gopalakrishnan Narayanamurthy, 2020. "Mapping the Intellectual Structure of Social Entrepreneurship Research: A Citation/Co-citation Analysis," Journal of Business Ethics, Springer, vol. 166(1), pages 89-114, September.
    5. Kaushik, Vineet & Tewari, Shobha & Sahasranamam, Sreevas & Hota, Pradeep Kumar, 2023. "Towards a precise understanding of social entrepreneurship: An integrated bibliometric–machine learning based review and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    6. Pradeep Kumar Hota, 2023. "Tracing the Intellectual Evolution of Social Entrepreneurship Research: Past Advances, Current Trends, and Future Directions," Journal of Business Ethics, Springer, vol. 182(3), pages 637-659, January.
    7. Barbara Bradač Hojnik & Katja Crnogaj, 2020. "Social Impact, Innovations, and Market Activity of Social Enterprises: Comparison of European Countries," Sustainability, MDPI, vol. 12(5), pages 1-15, March.
    8. Robin Stevens & Nathalie Moray & Johan Bruneel, 2015. "The Social and Economic Mission of Social Enterprises: Dimensions, Measurement, Validation, and Relation," Entrepreneurship Theory and Practice, , vol. 39(5), pages 1051-1082, September.
    9. Filipa Lancastre & Carmen Lages & Filipe Santos, 2024. "Social Entrepreneurship as a Family Resemblance Concept with Distinct Ethical Views," Journal of Business Ethics, Springer, vol. 191(3), pages 611-632, May.
    10. Amir Forouharfar & Seyed Aligholi Rowshan & Habibollah Salarzehi, 2018. "An epistemological critique of social entrepreneurship definitions," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 8(1), pages 1-40, December.
    11. Rohit Bhardwaj & Saurabh Srivastava & Sunali Bindra & Sumit Sangwan, 2023. "An ecosystem view of social entrepreneurship through the perspective of systems thinking," Systems Research and Behavioral Science, Wiley Blackwell, vol. 40(1), pages 250-265, January.
    12. Giuseppina Maria Cardella & Brizeida Raquel Hernández-Sánchez & Alcides Almeida Monteiro & José Carlos Sánchez-García, 2021. "Social Entrepreneurship Research: Intellectual Structures and Future Perspectives," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    13. Sahasranamam, Sreevas & Nandakumar, M.K. & Pereira, Vijay & Temouri, Yama, 2021. "Knowledge capital in social and commercial entrepreneurship: Investigating the role of informal institutions," Journal of International Management, Elsevier, vol. 27(1).
    14. Douglas, Evan & Prentice, Catherine, 2019. "Innovation and profit motivations for social entrepreneurship: A fuzzy-set analysis," Journal of Business Research, Elsevier, vol. 99(C), pages 69-79.
    15. Iuliu Marin IVANESCU & Camelia M. GHEORGHE & Gina Gilet SZTRUTEN, 2013. "Social Entrepreneurship In Eu Region," Romanian Economic Business Review, Romanian-American University, vol. 8(4.1), pages 416-426, december.
    16. Syrus M Islam, 2022. "Social impact scaling strategies in social enterprises: A systematic review and research agenda," Australian Journal of Management, Australian School of Business, vol. 47(2), pages 298-321, May.
    17. Sophie Bacq & Kimberly A. Eddleston, 2018. "A Resource-Based View of Social Entrepreneurship: How Stewardship Culture Benefits Scale of Social Impact," Journal of Business Ethics, Springer, vol. 152(3), pages 589-611, October.
    18. Rocío Aliaga-Isla & Benjamin Huybrechts, 2018. "From “Push Out” to “Pull In” Together : An Analysis of Social Entrepreneurship Definitions in the Academic Field," Post-Print hal-02312230, HAL.
    19. Laura Rodrigo & Isabel Ortiz-Marcos & Miguel Palacios, 2024. "A typology of social innovation: A comparative study of clustering methodologies," International Entrepreneurship and Management Journal, Springer, vol. 20(4), pages 3283-3322, December.
    20. Xiangping Jia & Geoffrey Desa, 2020. "Social entrepreneurship and impact investment in rural–urban transformation: An orientation to systemic social innovation and symposium findings," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 37(4), pages 1217-1239, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:125:y:2021:i:c:p:710-719. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.