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The application of multi-criteria decision analysis methods into talent identification process: A social psychological perspective

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  • Lai, Yi-Ling
  • Ishizaka, Alessio

Abstract

This case study offers a new insight into application of multiple-criteria decision-making methods (MCDM) to social identity issues in the context of talent management. This study used MCDM to help a high-tech company to identify potential talents in its sale and marketing team (n = 54). MCDM adjusted subjective information consisted of intangible organisational political issues into a transparent, objective benchmark. The transparency and consistency of this evaluation process reduced potential social identity disruption between individuals or groups. Furthermore, the involvement of multiple decision-makers (both managers and employees) in the talent identification procedure enhanced employees' motivation for further development.

Suggested Citation

  • Lai, Yi-Ling & Ishizaka, Alessio, 2020. "The application of multi-criteria decision analysis methods into talent identification process: A social psychological perspective," Journal of Business Research, Elsevier, vol. 109(C), pages 637-647.
    • Handle: RePEc:eee:jbrese:v:109:y:2020:i:c:p:637-647
    DOI: 10.1016/j.jbusres.2019.08.027
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