Does budget-holding have a long-term effect on expenditure, staff and patients?
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- Pascoe, Gregory C., 1983. "Patient satisfaction in primary health care: A literature review and analysis," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 185-210, January.
- Gross, Revital & Nirel, Nurit & Boussidan, Shlomo & Zmora, Irit & Elhayany, Asher & Regev, Sigal, 1996. "The influence of budget-holding on cost containment and work procedures in primary care clinics," Social Science & Medicine, Elsevier, vol. 43(2), pages 173-186, July.
- Ware, John E. & Snyder, Mary K. & Wright, W. Russell & Davies, Allyson R., 1983. "Defining and measuring patient satisfaction with medical care," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 247-263, January.
- Nguyen, Tuan D. & Attkisson, C. Clifford & Stegner, Bruce L., 1983. "Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 299-313, January.
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