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Measuring satisfaction with children's mental health services: Validity and reliability of the satisfaction scales

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  • Brannan, Ana Maria
  • Sonnichsen, Susan Elizabeth
  • Heflinger, Craig Anne

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  • Brannan, Ana Maria & Sonnichsen, Susan Elizabeth & Heflinger, Craig Anne, 1996. "Measuring satisfaction with children's mental health services: Validity and reliability of the satisfaction scales," Evaluation and Program Planning, Elsevier, vol. 19(2), pages 131-141, May.
    • Handle: RePEc:eee:epplan:v:19:y:1996:i:2:p:131-141
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    References listed on IDEAS

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    1. Gaston, Louise & Sabourin, Stephane, 1992. "Client satisfaction and social desirability in psychotherapy," Evaluation and Program Planning, Elsevier, vol. 15(3), pages 227-231.
    2. Lebow, Jay L., 1983. "Research assessing consumer satisfaction with mental health treatment: A review of findings," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 211-236, January.
    3. Ware, John E. & Snyder, Mary K. & Wright, W. Russell & Davies, Allyson R., 1983. "Defining and measuring patient satisfaction with medical care," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 247-263, January.
    4. Larsen, Daniel L. & Attkisson, C. Clifford & Hargreaves, William A. & Nguyen, Tuan D., 1979. "Assessment of client/patient satisfaction: Development of a general scale," Evaluation and Program Planning, Elsevier, vol. 2(3), pages 197-207, January.
    5. Nguyen, Tuan D. & Attkisson, C. Clifford & Stegner, Bruce L., 1983. "Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 299-313, January.
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    Cited by:

    1. Heinze, Hillary J., 2013. "Beyond a bed: Support for positive development for youth residing in emergency shelters," Children and Youth Services Review, Elsevier, vol. 35(2), pages 278-286.
    2. Suzanne Meeks & Kimberly Van Haitsma & Ben Schoenbachler & Stephen W. Looney, 2015. "BE-ACTIV for Depression in Nursing Homes: Primary Outcomes of a Randomized Clinical Trial," The Journals of Gerontology: Series B, The Gerontological Society of America, vol. 70(1), pages 13-23.
    3. Bryant, Deborah M. & Bickman, Leonard, 1996. "Methodology for evaluating mental health case management," Evaluation and Program Planning, Elsevier, vol. 19(2), pages 121-129, May.
    4. Garland, Ann F. & Haine, Rachel A. & Lewczyk Boxmeyer, Caroline, 2007. "Determinates of youth and parent satisfaction in usual care psychotherapy," Evaluation and Program Planning, Elsevier, vol. 30(1), pages 45-54, February.
    5. Godley, Susan Harrington & Fiedler, Elisa Mustari & Funk, Rodney R., 1998. "Consumer satisfaction of parents and their children with child/adolescent mental health services," Evaluation and Program Planning, Elsevier, vol. 21(1), pages 31-45, February.
    6. Cheon, Jeong Woong, 2009. "Causal relationships between background characteristics, service utilization, satisfaction, and service outcomes (school performance): A path analysis," Children and Youth Services Review, Elsevier, vol. 31(9), pages 957-962, September.
    7. Garland, Ann F. & Saltzman, Marla D. & Aarons, Gregory A., 2000. "Adolescent satisfaction with mental health services: development of a multidimensional scale," Evaluation and Program Planning, Elsevier, vol. 23(2), pages 165-175, May.

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