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A consumer-based tool for evaluating the quality of health services in the Israeli health care system following reform

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  • Gross, Revital

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  • Gross, Revital, 2004. "A consumer-based tool for evaluating the quality of health services in the Israeli health care system following reform," Health Policy, Elsevier, vol. 68(2), pages 143-158, May.
    • Handle: RePEc:eee:hepoli:v:68:y:2004:i:2:p:143-158
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    References listed on IDEAS

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    1. Pascoe, Gregory C., 1983. "Patient satisfaction in primary health care: A literature review and analysis," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 185-210, January.
    2. Gross, Revital & Rosen, Bruce & Chinitz, David, 1998. "Evaluating the Israeli health care reform: strategy, challenges and lessons," Health Policy, Elsevier, vol. 45(2), pages 99-117, August.
    3. Brownell, Marni D. & Roos, Noralou P. & Roos, Leslie L., 2001. "Monitoring health reform: a report card approach," Social Science & Medicine, Elsevier, vol. 52(5), pages 657-670, March.
    4. Gross, Revital & Rosen, Bruce & Shirom, Arie, 2001. "Reforming the Israeli health system: findings of a 3-year evaluation," Health Policy, Elsevier, vol. 56(1), pages 1-20, April.
    5. Niessen, Louis W. & Grijseels, Els W. M. & Rutten, Frans F. H., 2000. "The evidence-based approach in health policy and health care delivery," Social Science & Medicine, Elsevier, vol. 51(6), pages 859-869, September.
    6. Maria Goddard & Russell Mannion & Peter Smith, 2000. "Enhancing performance in health care: a theoretical perspective on agency and the role of information," Health Economics, John Wiley & Sons, Ltd., vol. 9(2), pages 95-107, March.
    7. Ware, John E. & Snyder, Mary K. & Wright, W. Russell & Davies, Allyson R., 1983. "Defining and measuring patient satisfaction with medical care," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 247-263, January.
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    Cited by:

    1. Bor-Wen Cheng & Chih-Ming Luo & Kuan-Hua Chen, 2006. "Using Data Mining to Evaluate Patient-oriented Medical Services for Chronic Senility Outpatients," Quality & Quantity: International Journal of Methodology, Springer, vol. 40(6), pages 1079-1087, December.
    2. Gross, Revital & Tabenkin, Hava & Brammli-Greenberg, Shuli, 2007. "Factors affecting primary care physicians' perceptions of health system reform in Israel: Professional autonomy versus organizational affiliation," Social Science & Medicine, Elsevier, vol. 64(7), pages 1450-1462, April.
    3. Liu, Hu-Chen, 2013. "A theoretical framework for holistic hospital management in the Japanese healthcare context," Health Policy, Elsevier, vol. 113(1), pages 160-169.

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