IDEAS home Printed from
   My bibliography  Save this article

Creating and sustaining trust in virtual teams


  • Greenberg, Penelope Sue
  • Greenberg, Ralph H.
  • Antonucci, Yvonne Lederer


No abstract is available for this item.

Suggested Citation

  • Greenberg, Penelope Sue & Greenberg, Ralph H. & Antonucci, Yvonne Lederer, 2007. "Creating and sustaining trust in virtual teams," Business Horizons, Elsevier, vol. 50(4), pages 325-333.
  • Handle: RePEc:eee:bushor:v:50:y:2007:i:4:p:325-333

    Download full text from publisher

    File URL:
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    1. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
    Full references (including those not matched with items on IDEAS)


    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.

    Cited by:

    1. Nabila JAWADI, 2014. "Developpement De La Confiance Dans Les Equipes Virtuelles : Analyse Des Effets Des Comportements De Communication," Working Papers 2014-344, Department of Research, Ipag Business School.
    2. Meng-Shan Tsai & Chi-Cheng Chang, 2014. "Exploring the Effects of Individual Emotional Regulation, Interpersonal Interaction, and Collaboration on Learning Behavior in Technology Industry," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 4(7), pages 844-861, July.
    3. Mihaela Daniela MOCANU, 2014. "Virtual Teams – An Opportunity In The Context Of Globalization," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 4(1), pages 47-53, March.
    4. Xusen Cheng & Guopeng Yin & Aida Azadegan & Gwendolyn Kolfschoten, 2016. "Trust Evolvement in Hybrid Team Collaboration: A Longitudinal Case Study," Group Decision and Negotiation, Springer, vol. 25(2), pages 267-288, March.
    5. Moon, Sangkil & Kim, Moon-Yong & Iacobucci, Dawn, 2021. "Content analysis of fake consumer reviews by survey-based text categorization," International Journal of Research in Marketing, Elsevier, vol. 38(2), pages 343-364.
    6. Yumei Luo & Qiongwei Ye, 2019. "Understanding Consumers’ Loyalty to an Online Outshopping Platform: The Role of Social Capital and Perceived Value," Sustainability, MDPI, Open Access Journal, vol. 11(19), pages 1-18, September.
    7. Ketchen Jr., David J. & Craighead, Christopher W. & Buckley, M. Ronald, 2008. "Time bandits: How they are created, why they are tolerated, and what can be done about them," Business Horizons, Elsevier, vol. 51(2), pages 141-149.
    8. Aamir Ali Chughtai, 2021. "A Closer Look at the Relationship between Life Satisfaction and Job Performance," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 16(2), pages 805-825, April.
    9. Tatham, Peter & Kovács, Gyöngyi, 2010. "The application of "swift trust" to humanitarian logistics," International Journal of Production Economics, Elsevier, vol. 126(1), pages 35-45, July.
    10. Jackowska, Marta & Lauring, Jakob, 2021. "What are the effects of working away from the workplace compared to using technology while being at the workplace? Assessing work context and personal context in a global virtual setting," Journal of International Management, Elsevier, vol. 27(1).
    11. Zakaria, Norhayati & Mohd Yusof, Shafiz Affendi, 2020. "Crossing Cultural Boundaries Using the Internet: Toward Building a Model of Swift Trust Formation in Global Virtual Teams," Journal of International Management, Elsevier, vol. 26(1).
    12. Kasabov, Edward, 2016. "Unknown, surprising, and economically significant: The realities of electronic word of mouth in Chinese social networking sites," Journal of Business Research, Elsevier, vol. 69(2), pages 642-652.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hill, N. Sharon & Bartol, Kathryn M. & Tesluk, Paul E. & Langa, Gosia A., 2009. "Organizational context and face-to-face interaction: Influences on the development of trust and collaborative behaviors in computer-mediated groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(2), pages 187-201, March.
    2. Pilhyoun Yoon & Junghoon Leem, 2021. "The Influence of Social Presence in Online Classes Using Virtual Conferencing: Relationships between Group Cohesion, Group Efficacy, and Academic Performance," Sustainability, MDPI, Open Access Journal, vol. 13(4), pages 1-19, February.
    3. Pamela J. Hinds & Catherine Durnell Cramton, 2014. "Situated Coworker Familiarity: How Site Visits Transform Relationships Among Distributed Workers," Organization Science, INFORMS, vol. 25(3), pages 794-814, June.
    4. Hitt, Michael A. & Holmes, R. Michael & Arregle, Jean-Luc, 2021. "The (COVID-19) pandemic and the new world (dis)order," Journal of World Business, Elsevier, vol. 56(4).
    5. Rabbiosi, Larissa & Santangelo, Grazia D., 2013. "Parent company benefits from reverse knowledge transfer: The role of the liability of newness in MNEs," Journal of World Business, Elsevier, vol. 48(1), pages 160-170.
    6. Nilsson, Magnus & Mattes, Jannika, 2013. "The spatiality of trust – Antecedents of trust and the role of face-to-face contacts," Papers in Innovation Studies 2013/16, Lund University, CIRCLE - Centre for Innovation Research.
    7. Kuhn, Kristine M. & Galloway, Tera L. & Collins-Williams, Maureen, 2017. "Simply the best: An exploration of advice that small business owners value," Journal of Business Venturing Insights, Elsevier, vol. 8(C), pages 33-40.
    8. Todo, Yasuyuki & Matous, Petr & Inoue, Hiroyasu, 2016. "The strength of long ties and the weakness of strong ties: Knowledge diffusion through supply chain networks," Research Policy, Elsevier, vol. 45(9), pages 1890-1906.
    9. Byungho Park & Moon Young Kang & Jiwon Lee, 2020. "Sustainable Political Social Media Marketing: Effects of Structural Features in Plain Text Messages," Sustainability, MDPI, Open Access Journal, vol. 12(15), pages 1-10, July.
    10. Asif Mehmood Rana & Kashif-ur-Rehman, 2015. "Inter Relationship between Team Conflict Management, Employee Satisfaction and Organizational Performance," Information Management and Business Review, AMH International, vol. 7(2), pages 93-99.
    11. Mesmer-Magnus, Jessica R. & DeChurch, Leslie A. & Jimenez-Rodriguez, Miliani & Wildman, Jessica & Shuffler, Marissa, 2011. "A meta-analytic investigation of virtuality and information sharing in teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 214-225, July.
    12. Jeanne Wilson & C. Brad Crisp & Mark Mortensen, 2013. "Extending Construal-Level Theory to Distributed Groups: Understanding the Effects of Virtuality," Organization Science, INFORMS, vol. 24(2), pages 629-644, April.
    13. Rockmann, Kevin W. & Northcraft, Gregory B., 2008. "To be or not to be trusted: The influence of media richness on defection and deception," Organizational Behavior and Human Decision Processes, Elsevier, vol. 107(2), pages 106-122, November.

    More about this item


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:bushor:v:50:y:2007:i:4:p:325-333. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: . General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.