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The role of the Internet in physician-patient relationships: The issue of trust

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  • Erdem, S. Altan
  • Harrison-Walker, L. Jean

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  • Erdem, S. Altan & Harrison-Walker, L. Jean, 2006. "The role of the Internet in physician-patient relationships: The issue of trust," Business Horizons, Elsevier, vol. 49(5), pages 387-393.
  • Handle: RePEc:eee:bushor:v:49:y:2006:i:5:p:387-393
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    References listed on IDEAS

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    1. Manuel Becerra & Anil K. Gupta, 2003. "Perceived Trustworthiness Within the Organization: The Moderating Impact of Communication Frequency on Trustor and Trustee Effects," Organization Science, INFORMS, vol. 14(1), pages 32-44, February.
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    Cited by:

    1. Chih-Hung Peng & Dezhi Yin & Han Zhang, 2020. "More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective," Information Systems Research, INFORMS, vol. 31(3), pages 913-928, September.
    2. Smiljana Cvjetkovic & Vida Jeremic Stojkovic & Stefan Mandic-Rajcevic & Sanja Matovic-Miljanovic & Janko Jankovic & Aleksandra Jovic Vranes & Aleksandar Stevanovic & Zeljka Stamenkovic, 2022. "Societal Trust Related to COVID-19 Vaccination: Evidence from Western Balkans," Sustainability, MDPI, vol. 14(20), pages 1-11, October.

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